Order bed and mattress about 2 months ago. Got delivery after a month. Could not assembled it because of manufacturing fault, could not use bedroom for that long then they did send faulty part which i... See more
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See what reviewers are saying
Great mattress, excellent product. No faults with Mattress.co.uk. Just please get rid of the delivery company that act on your behalf as they are dragging your reputation down. 10 days to take deliv... See more
Shocking customer service!! I ordered a quilt for next day delivery, 7 days later nothing received I called, texted and tried to chat (not answered),eventually waited on the phone for 45 minutes to... See more
1. Mattress went back from delivery depot to mattressonline. One voicemail left by delivery company and rest calls from private number. They decided to send the mattress back. 2 matress online... See more
Company details
About Mattress.co.uk
Information provided by various external sources
At Mattress.co.uk we are committed to providing great customer service and great products from leading brands to our customers all over the United Kingdom.
Free Delivery
Mattress.co.uk provides Free UK delivery* to your room of choice throughout England, Scotland and Wales.
We provide a free professional two man delivery service that will deliver your purchases to your room of choice.
We deliver most items Monday to Friday, 9am-6pm. *Some remote area restrictions apply.
Expert Advice
We have a team of highly experienced Bedding Consultants available to help you choose the bed or mattress that's right for you.
You can contact our customer service department at 0333 123 0891, our telephone support lines are open Monday to Friday 9.00am to 5.30pm.
Contact info
PO Box 100, Long Ing Lane, BB18 6WT, Barnoldswick, United Kingdom
- 0333 123 0891
- info@mattress.co.uk
- mattress.co.uk
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Excellent service and good value
Once my order was placed on-line, I was contacted to be informed of my intended delivery date, although it was apprx. 2 weeks in the future, that was fine with me.
Delivery service fantastic, I was given a 3hr time slot and a telephone call when the driver was within 1 hrs drive.
Matress' placed on beds and all packaging removed.
Very placed with the quality of product and service.
Great website & delivery
great website for ordering.
great prices.
good communication regarding delivery.
polite and helpful delivery guys.
what more could you ask for.

Reply from Mattress.co.uk
bargain quality mattress
got a really great deal on 2 mattresses from mattress.co.uk
really happy with the quality and price
the only real issue I had with the delivery driver pushing the delivery note and a pen into my hand and sayin to me sign there before hed even opened the back of the lorry.
I thought screw you with the attitude I wanna check my merchandise before I sign for anything mate.
Great value brilliant service
Ordered this mattress and the ordering process was simple enough i was kept informed of progress of my order via email and whn it was due for delivery the courier kept me informed via telephone. The mattress was delivered and left in my bedroom and the two guys were excellent they even took the plastic cover off and put it on the base for me also took the cover away for disposal for me. I was very pleased with the quality of the mattress and will definitely purchase any mattress's that I might need in the future from this company. Thank you.

Reply from Mattress.co.uk
World class service, quality and price!
I searched everywhere for the best price and mattress.co.uk where the best price by a long shot. Because the price was so much lower I wasn't that confident that the service would be as good but I needn't have worried. Choice of delivery day, phoned the day before to confirm and to let us know that the delivery driver would ring an hour before delivery and happy to take each mattress to the relevant rooms. Will definitely use mattress.co.uk again without hesitation.
Great service, top quality products
I've bought 4 mattresses from Mattress.co.uk recently. I highly recommend their products and their service, their communication and delivery is also excellent. I experienced a small problem over one of my orders and it was corrected very quickly with a minimal delay. I would definitely buy again from them.

Reply from Mattress.co.uk
nice service, delivery on time
Nice and fast delivery, first impression on quality excellent
Mattress.co.uk helped me sleep easy!
I bought a mattress of these guys and the staff on the phone were really helpful, and the delivery slot was adhered to. Mattress is great and it came at a really good price. Would highly recommend Mattress.co.uk

Reply from Mattress.co.uk
great value buy why pay more. The quality is great !!!
This mattress was good quality and fantastic value You can change again in three years

Reply from Mattress.co.uk
Mattress came quicker than I expected. Well done
A lovely mattress. It was delivered by a nice man who carried it upstairs and put it in the correct room.
Exactly as ordered , exactly on time!
I bought 2 mattresses, saving an extra £40. They arrived clean, wrapped and were delivered by two cheery souls! They are extremely comfortable and were great value. The delivery service was spot on.

Reply from Mattress.co.uk
an all round wonderful service x
I had no problem at all with the ordering or the delivery of our mattress x absolutely brilliant x thank you x
excellent
quality is excellent as for customer service NO .if you need to telephone them. be prepared for no answer . I tried 3 times was kept on the phone 9 mins each time which is when i gave up :( . Got an answer eventually after 4 days and after 12 mins .

Reply from Mattress.co.uk
great prices - way better than high street, delivered when expected. Great service.
Fast, smooth, efficient, first class
Really good service, hassle free ordering, mattress delivered exactly on tome, polite delivery staff, super product at a great price.

Reply from Mattress.co.uk
Great price, great product, great service
I highly recommend this company. Really high quality at a reasonable price. Delivery was faultless - we were able to choose our delivery day, it was confirmed again with us the day before. We were given a fairly short delivery window (no waiting in all day) and on the day we received a phone call to say they were on their way. Brilliant!

Reply from Mattress.co.uk
Brilliant
Very easy to order and arrange delivery. Great communication from delivery company, sent a message a few days before with a 3 hour slot and then called on the morning to say they were on their way. Took it straight to the bedroom. Wouldn't hesitate to recommend.
Wonderful way to buy a bed.
First class service from beginning to end, Delivery team excellent nothing to much trouble and the price well below the high street saved about £170.

Reply from Mattress.co.uk
definately buy from mattress.co.uk again!!!
delivered on time stated. Good value and excellent quality. Delighted with mattress.co.uk.
Efficient friendly service!
Ordering and payment online was easy!
I was able to pick a delivery date to suit me and a couple of days before, I was contacted to confirm delivery and given a delivery window, so helpful as I was going to be busy that day.
The delivery was made promptly by polite drivers who brought the mattress straight upstairs. I liked the fact that I wasn't charged extra for this as some companies online charge an extra £20.00 just to have the mattress delivered to the room.
My daughter is loving her new mattress and the price was so reasonable too. I wouldn't hesitate to recommend your company to my friends. Thankyou.

Reply from Mattress.co.uk
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