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Maui Motorhome Rentals - Queenstown Reviews 

36
TrustScore 4 out of 5

4.1

50 Lucas Place, Frankton, 9300 Queenstown, South Island, NZ


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Rated 5 out of 5 stars

Brand new casade campervan 13k on the clock. Very clean and comfy second time in 2 years we have rented this. Very easy booking process and got a great deal booking through the website. Very satisfied... See more

Rated 5 out of 5 stars

This was our fourth time using Maui motorhomes but our first time visiting Queenstown in winter. Service was brillant right from the moment we arrived to pick up the van, and the staff were excepti... See more

Company replied

Rated 4 out of 5 stars

The experience as a whole was all and more that we expected. From the friendly check in to the end. We would certainly recommend Maui rentals to others.

Rated 3 out of 5 stars

I like the friendliness of the staff. What I didn't like is that I was not given full explanations of the options and the costs consequences when I requested the change of vehicle to smaller size van.... See more

Company replied


Company details

  1. Campervan and caravan rental agency

Written by the company

For travellers who seek nothing less than exceptional, maui is the ultimate choice.​ Our signature motorhome brand boasts the newest and most sophisticated fully self-contained motorhomes, enabling guests to explore endlessly, rest easy and travel in style. We don’t just rent motorhomes, we design, build, live and breathe them. maui motorhomes are guaranteed under 2 years on the road, and 'maui elite' is the newest of the new, with under one year on the road. All maui motorhomes in Australia and New Zealand feature the comforts of home with a full bathroom with toilet and shower and a fully equipped kitchen featuring a gas stove, fridge, and microwave. With comfortable beds and clever interior design, there’s plenty of space for everyone to unwind. Whether you're chasing coastlines, exploring countryside, or embarking on the ultimate family adventure, a maui motorhome gives you room to relax, room to move, and room to make memories.


Contact info

  • 50 Lucas Place, Frankton, 9300, Queenstown, South Island, New Zealand

  • 0800 688 558

4.1

Great

TrustScore 4 out of 5

36 reviews

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4.1

All reviews

(36)

394 reviews in the last 12 months

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Rated 3 out of 5 stars

Great motorhome, but inflexibility around flight times is an issue

We rented a motorhome from Maui for our New Zealand- South Island road trip and had a good experience with the vehicle itself—it was well-maintained and well-equipped. However, their rigid 4:30pm closing time became a real problem. While this is listed on their site, what wasn't acceptable was their complete inflexibility and lack of after-hours options. Our flight times didn't align with their business hours, and despite inquiring about solutions, they offered nothing. We ended up paying for an extra night of accommodation we didn't need, which significantly added to our trip costs. For a rental company, this lack of flexibility around flight schedules is a major oversight. That said, if Maui introduced an after-hours pickup option at a reasonable cost—even just one evening slot—it would be a game-changer for international tourists whose flights don't align with standard hours. The motorhome was good, but their customer service inflexibility cost us money hence the 3 point rating.

17 April 2026
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Reply from Maui Motorhome Rentals - Queenstown

Hi Yohan, as mentioned on your product review, we have taken all of your feedback on board and given it to our Queenstown leadership team. Thank you for taking the time to give us your feedback.

Rated 5 out of 5 stars

35th wedding anniversary promised holiday.From the moment of choosing what we…

From the moment of choosing what we wanted for our trip, everything just went so well. We were given so many options it was all about what we wanted. We arrived Frankton early pick up and given more options, outside tables, chairs blankets etc. Advised not to use the crown range etc and we were off. Literally, that easy easy ,that quick. Driving a large van was easy with it feeling like a large car, fully auto, Great right! Absolutely no probs at all, great for veiwing Fiordland, Queenstown and all in between. Amenities were great meals, great. We used camping grounds to use their showers and abulution facilities as we werent interested in cleaing out the portoloo or use of the shower. There is also a fee payable sometimes on return for this usage just so you know. Returning vehicle was as easy and quick as the pick up. Freecourtesy return to Frankston Airport was also provided. So the TV never worked but we were too busy looking at the sites anyway. all facilities were working and in good condition, clean and tidy. BBQ eating outdoors in cool clear April was so good, and yes we did get a dose of snow on the Remarlables and Yes in rained in Milford Sound. Unforgetable for our 35th wedding anniversary. Enjoy all, great experience of place, vehicle and time.
E noho ra.

11 April 2025
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Reply from Maui Motorhome Rentals - Queenstown

Wow Michael! Firstly, congratulations on your 35th Wedding Anniversary! We are so honoured that you chose a maui motorhome to celebrate this amazing milestone. Your trip sounds like it was just perfect. Thank you for sharing your experience with us. We look forward to welcoming you back for another trip next year!

Rated 5 out of 5 stars

The Beach is a very nice motorhome

The Beach is a very nice motorhome. Staff at the Queenstown collection centre were courteous and helpful. We had a great time !

8 August 2025
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Reply from Maui Motorhome Rentals - Queenstown

Thanks Keith! We are so happy to hear you enjoyed your maui Beach motorhome. We also think our crew in Queenstown are fabulous as well. Glad you do too!

Rated 5 out of 5 stars

10/10

10/10, great experience. Everything went great

7 June 2025
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Reply from Maui Motorhome Rentals - Queenstown

Fabulous to hear! Thanks Jon!

Rated 5 out of 5 stars

We've used the Queenstown Maui rentals…

We've used the Queenstown Maui rentals twice now, and both times were a hassle free experience.
There's a bit of a wait for paperwork, you need to keep that in mind.
Also personally I use the no-excess option for accidental damage, which really helps remove the stress of worrying about someone scratching your van.
Very easy to get to from the airport and nice and helpful staff.

7 April 2025
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Reply from Maui Motorhome Rentals - Queenstown

Thanks Kevin! We are so pleased you enjoyed your second trip with us. We look forward to welcoming you back for a third! And yes, our no excess option is definitely a popular option for our guests - peace of mind that everything is taken care of.

Rated 3 out of 5 stars

I like the friendliness of the staff

I like the friendliness of the staff. What I didn't like is that I was not given full explanations of the options and the costs consequences when I requested the change of vehicle to smaller size van. The electrical system needs to be checked more regularly to ensure its full functioning. The pick up briefing needs to show by testing that everything works, not just by word explanation.

1 April 2025
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Reply from Maui Motorhome Rentals - Queenstown

Hi there, thank you for reaching out and sharing your experience with us. We strive to provide a comfortable and enjoyable experience for every guest, and we regret that your visit did not meet your expectations in certain areas. Our team is dedicated to listening and learning from every guest's insights so we can continually enhance our services. We appreciate you taking the time to let us know.

Rated 5 out of 5 stars

My choice

Clearn, comfort, The equipment is ready for use. Near airport

13 May 2025
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Reply from Maui Motorhome Rentals - Queenstown

Thank you so much for your positive review!

Rated 5 out of 5 stars

Beautiful holiday

We were given a modern well equipped camper van and thoroughly enjoyed driving through the beautiful South Island of New Zealand.
The instructions were clear and the staff very helpful.
A great holiday!

6 June 2025
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Reply from Maui Motorhome Rentals - Queenstown

Thanks Annie! We look forward to welcoming you again soon!

Rated 5 out of 5 stars

Great way to see the South Island

The excellent condition of the vehicle.
The included items including folding chairs.
Staff at Queenstown were exceptional.
Ease of driving. Location near airport.

17 January 2026
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Reply from Maui Motorhome Rentals - Queenstown

Thanks for your review Suzanne! We are so happy to hear you enjoyed your Queenstown roadtrip!

Rated 5 out of 5 stars

We asked for and paid an upgrade and got it

We asked for and paid an upgrade for a brand new unit and that did not disappoint. It was new with only a few thousand miles on it. So it was pretty clean and not damaged. We did get a check engine light early on our trip and called the office. Over the phone we agreed to add coolant water, even though the contract said not to. That resolved our issue. I do wish these units would come with just a little more supplies such as TP, dish soap, cleaning supplies. Otherwise, it was great and we would do it again.

12 December 2025
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Reply from Maui Motorhome Rentals - Queenstown

Thanks for your review Lani. We will absolutely take on board your suggestion for extra supplies. Much appreciated. We hope to welcome you back soon.

Rated 5 out of 5 stars

had a fantastic time

had a fantastic time over 10days, everything was super easy and the people that we talked to did a great job.
would highly recomend

15 September 2025
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Reply from Maui Motorhome Rentals - Queenstown

Thanks so much Gareth!

Rated 5 out of 5 stars

Vehicle, Staff, Country - all amazing.

The staff were lovely, the van was clean and spacious and well presented. We had a comfortable and carefree trip with no issues.

The campsites in New Zealand are also so amazing!

14 October 2025
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Reply from Maui Motorhome Rentals - Queenstown

Hi Ellie, we are so glad to hear you enjoyed your maui roadtrip! Thanks for your review!

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