Maui's Finest Gifts Reviews 

432
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how wonderful the product selection is, featuring beautiful packaging filled with delicious and authentic local Hawaiian treats that delight everyone who receives them. People are especially thrilled with the high quality of the items and the charming presentation of the gift baskets. A few other people also felt that the shipping and delivery processes were exceptionally fast, smooth, and well-coordinated even during busy holiday seasons. Reviewers constantly note that the customer service, personal assistance, and friendly communication provided by the owners make the entire ordering experience completely stress-free.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the delicious local treats, beautiful packaging,... See more

Service

Users describe positive interactions with service, highlighting the prompt, accommodating, and personalized... See more

Staff

People report positive experiences with staff, highlighting the incredible support and dedication of certain... See more

Delivery service

Consumers express deep satisfaction with the delivery service, frequently highlighting fast shipping and... See more

Customer service

Customers expressed great delight and appreciation regarding the customer service, highlighting thoughtful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely wonderful! I ordered this Maui goodies box for my teenage granddaughters and they LOVED it! The moment they opened it, the smells and flavors brought back all their happy memories of Maui... See more

Company replied

Rated 5 out of 5 stars

My friend loved the turtle beach bag and goodies inside, and the personalized bow made it extra special. There was a glitch with the delivery, but the owner delivered it herself and handled it l... See more

Rated 5 out of 5 stars

Eva is fabulous! She listened to our gift list, and then created the most wonderful welcome tote, 2nd and third night gifts - all beautifully presented! She did all the work for us which was incredi... See more

Rated 5 out of 5 stars

My husband & I used Maui’s Finest for this Christmas. We have used them before and wanted to order again from a local gift shop. They did not disappoint, they were truly kind and thoughtful all duri... See more


Company details

  1. Gift basket shop

Written by the company

Aloha! At Maui's Finest Gifts we help our clients brighten someone's day by delivering an unique Island Gift on their behalf. May it be to celebrate a birthday, anniversary, holiday, or to show you're there for them during a solemn time, we have the right Gift for you, carefully curated with items grown and made in Hawaii. We also specialize in corporate and hospitality gifts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

432 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(432)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Erin & Matthew loved their welcome…

Erin & Matthew loved their welcome gift, they told me it was a nice surprise, and having the eco-friendly sunscreen and after-sun lotion was an amazing touch!

18 March 2023
Maui's Finest Gifts logo

Reply from Maui's Finest Gifts

Aloha Miriam, Thank you for the positive feedback. We look forward to delighting many of your future guests in the same manner. We very much appreciate your loyalty! -Eva

Rated 5 out of 5 stars

Beautiful fruit basket

Beautiful fruit basket. Guests really enjoyed it.

11 March 2023
Maui's Finest Gifts logo

Reply from Maui's Finest Gifts

I am so glad to hear that we were able to delight your VIP guests, Lisa. We hope to have the chance to partner with you again. Mahalo!

Rated 5 out of 5 stars

Awesome basket

Awesome basket. Would highly recommend!

4 March 2023
Maui's Finest Gifts logo

Reply from Maui's Finest Gifts

Mahalo Susan! We and our partners very much appreciate you supporting small businesses on Maui. It means the world to us!

Rated 5 out of 5 stars

Eva was AMAZING

Eva was fantastic. She offered options for the gift basket to chose from, making it easy to customize to my son's favorites. She delivered it personally, right to his door, making sure she knew when he'd be home so that she didn't have to leave it on the doorstep since it was food and snacks. She kept in touch letting me know immediately after it had been delivered! To sum up my experience: AMAZING PERSONALIZED GIFT AND EXEMPLARY CUSTOMER SERVICE! I will definitely order from her again!

17 April 2022
Maui's Finest Gifts logo

Reply from Maui's Finest Gifts

Thank you so much for taking the time to write the review, Linda. What you are describing is exactly what we strive to do. I am glad we succeeded in making your son happy on your behalf. Mahalo!

Rated 5 out of 5 stars

We wanted a gift basket to surprise 2 very special people

We were looking for a gift basket to be delivered to a hotel on Maui as a surprise to a couple going there for their honeymoon. The beach gift bag and the Hawaiian snack bag were just what we were looking for. They were delivered on time and as advertised. The honeymooners were very pleased!

24 February 2023
Maui's Finest Gifts logo

Reply from Maui's Finest Gifts

Mahalo Linda, for trusting us to delight the happy couple on your behalf. So glad it was a success!

Rated 5 out of 5 stars

I ordered a birthday gift for my mom…

I ordered a birthday gift for my mom who was vacationing in Hawaii. They delivered it and followed up with me to say they’d delivered and to make sure my mom received it. She was thrilled with the gift! Thanks.

1 March 2023
Maui's Finest Gifts logo

Reply from Maui's Finest Gifts

Aloha April- mahalo for taking the time for this review. I am glad we were able to put a smile on your mom's face on your behalf :)

Rated 5 out of 5 stars

Exceptional Surprise for Honeymooners!

I ordered a lovely snack bag tote for my honeymooners, and they were surprised and loved the quality of both the bag itself and the local products they received! Their website was easy to use and self-explanatory. I will definitely be using their services again in the future for any of my friends or clients in Maui! Thank you to Eva for exceptional service!

14 February 2023
Unprompted review
Maui's Finest Gifts logo

Reply from Maui's Finest Gifts

Mahalo nui loa for your support, Shannon. I am glad the happy couple loved their gift- hopefully we'll get to do it again soon!- Eva

Rated 5 out of 5 stars

Exceptional service!

Exceptional service!! I wanted a gluten free gift basket waiting for the arrival of family and Maui finest gifts delivered exactly what we discussed!!! The family was delighted— what more could I ask!!! Thank you.

18 February 2023
Maui's Finest Gifts logo

Reply from Maui's Finest Gifts

So glad the gluten free gift was a success- mahalo for the kind review, Deborah!

Rated 5 out of 5 stars

Excellent!!

Very attentive and responsive! Eva made great suggestions and communicated all the way to the delivery. Even checked after to make sure we were happy with her choice.

12 February 2023
Maui's Finest Gifts logo

Reply from Maui's Finest Gifts

Mahalo- I am happy to hear the gift was a success! - Eva

Rated 5 out of 5 stars

Thank you for making the gift extra special!!

Thank you, Maui’s Finest Gifts for helping me surprise my sister and brother-in-law on their very special day, their 40th wedding anniversary in such short notice! Amazing, friendly and wonderful service!

12 February 2023
Maui's Finest Gifts logo

Reply from Maui's Finest Gifts

Aloha Kathy, thank you for choosing us to surprise your loved ones. All the best!

Rated 5 out of 5 stars

Local delivery

Speedy local delivery and great communication from Eva.

27 January 2023
Maui's Finest Gifts logo

Reply from Maui's Finest Gifts

Mahalo! -Eva

Rated 5 out of 5 stars

Customer service was outstanding

Customer service was outstanding. Thank you so much. The quality of your gifts top notch.

17 January 2023
Maui's Finest Gifts logo

Reply from Maui's Finest Gifts

Thank you so much for the compliment, Elizabeth. Reviews like yours are why I love my "job" :). Mahalo, Eva

Rated 5 out of 5 stars

Maui's Finest Gifts rocks

Maui's Finest Gifts rocks. When my first gift got lost for delivery within the hotel, they immediately sent a 2nd gift 🎁 to my client within the hour. Now that's incredible service!!! Thank you and I will bevusing you for all my Maui clients.

23 January 2023
Maui's Finest Gifts logo

Reply from Maui's Finest Gifts

Mahalo for your patience with this, Paula. I am so glad we got it figured out and were able to delight your valued clients!

Rated 5 out of 5 stars

Great gifts!

This was the second order in a month we've sent from Maui's Finest Gifts to friends on the mainland. Those reciving the gifts loved them. Excellent selection of Maui products. Thank you.

11 January 2023
Maui's Finest Gifts logo

Reply from Maui's Finest Gifts

Mahalo Gary! We hope to see you again next Christmas! :)

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