Maui's Finest Gifts Reviews 

432
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the wonderful product selection, noting that the website displays a rich variety of authentic items. People consistently highlight the exceptional customer service and the incredibly friendly staff who always provide helpful and personalized recommendations. Some people were satisfied with placing custom orders easily over the phone and receiving prompt, attentive assistance. Consumers also appreciate the fast shipping services, mentioning that gifts arrive perfectly on time and beautifully presented. Buyers frequently express gratitude for the thoughtful communication and careful attention maintained throughout the entire delivery process.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality and wonderful... See more

Service

People report positive experiences with service, highlighting prompt assistance, lovely welcome baskets, and... See more

Staff

Users describe positive interactions with staff who provide excellent service and super accommodating... See more

Delivery service

Clients share positive opinions on delivery service, highlighting that items arrive quickly and on time even... See more

Customer service

Reviewers express great satisfaction and delight with the outstanding customer service and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My friend loved the turtle beach bag and goodies inside, and the personalized bow made it extra special. There was a glitch with the delivery, but the owner delivered it herself and handled it l... See more

Rated 5 out of 5 stars

Eva is fabulous! She listened to our gift list, and then created the most wonderful welcome tote, 2nd and third night gifts - all beautifully presented! She did all the work for us which was incredi... See more

Rated 5 out of 5 stars

My husband & I used Maui’s Finest for this Christmas. We have used them before and wanted to order again from a local gift shop. They did not disappoint, they were truly kind and thoughtful all duri... See more

Rated 5 out of 5 stars

I ordered a gift basket for someone so I don't know how the final product was in terms of appearance and quality. However, from the moment I visited the website I was impressed by the organized... See more


Company details

  1. Gift basket shop

Written by the company

Aloha! At Maui's Finest Gifts we help our clients brighten someone's day by delivering an unique Island Gift on their behalf. May it be to celebrate a birthday, anniversary, holiday, or to show you're there for them during a solemn time, we have the right Gift for you, carefully curated with items grown and made in Hawaii. We also specialize in corporate and hospitality gifts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

432 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(432)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Unique honeymoon gift basket

I wanted something special for my daughter and her husband as they arrived for their honeymoon but worried because of my daughters allergy. They walked me through every item that would go in the gift basket over the phone and stuck to my budget. Impeccable service and the gift basket was perfect!

12 June 2024
Maui's Finest Gifts logo

Reply from Maui's Finest Gifts

Aloha Christy- I am glad that the selection of treats was well received! Mahalo!

Rated 5 out of 5 stars

Great service, beautiful Kukui lei!

I ordered a black Kukui nut lei from this shop. Not only is the lei perfect, the customer service I received from Eva was above and beyond expectations. I will definitely be ordering from this company again in the future. Mahalo nui loa Maui’s Finest Gifts!

15 May 2024
Maui's Finest Gifts logo

Reply from Maui's Finest Gifts

Mahalo nui to you, Grace!! Sending you Aloha from home :)

Rated 5 out of 5 stars

Amazing local goodies all from Maui

Amazing local goodies all from Maui! Fun & fabulous packaging presentation too! Arrived to resort on time and guest were so stoked!!!

11 May 2024
Maui's Finest Gifts logo

Reply from Maui's Finest Gifts

Aloha Yvette, mahalo for your nice review! I am happy to hear the guests were stoked with their surprise! -Eva

Rated 5 out of 5 stars

Blown Away!

Eva and I had a conversation like we were old friends and she figured out exactly the vibe I was going for. She came up with a lot of insightful enhancements and heightened the gift while keeping in my initial budget. I’m so thankful to have connected with her and feel like I have a super guide in thoughtful experiences here on Maui.

17 April 2024
Maui's Finest Gifts logo

Reply from Maui's Finest Gifts

Aloha Hayley, you have such a refreshing personality that it was easy chatting away :). I am so happy to hear that the gift was a success and that I was able to share some insider tips with you.

Rated 5 out of 5 stars

Wonderful and Caring Customer Service!


I HIGHLY RECOMMEND this company!
I wanted to send something special for Easter to my elderly brother, who has intellectual disabilities, and lives in a Senior Residence on Maui. I chose to create a personalized basket and picked out some things I knew he would enjoy, but I wanted it to have an Easter touch. They have a standard child’s Easter basket, but it included more candy than I wanted to give him.
When I called to inquire about adding something for an Easter touch, they were happy to do so, and asked if I wanted to change the basket type to an Easter basket, which was such a sweet suggestion.
On the day of the scheduled delivery I got a text with a picture asking me to choose the best stuffed animal to add to the basket. Then several more texts with other add ins, and a picture of the final basket. It came out so perfect!
They personally delivered it to my brother. The whole experience was amazing and made me feel so happy I had found this company to help me add some cheer to my brother’s Easter when I couldn’t be there with him.

27 March 2024
Unprompted review
Maui's Finest Gifts logo

Reply from Maui's Finest Gifts

Aloha Debbie, Mahalo nui for entrusting us with this special delivery. I enjoy nothing more than being able to create a truly personal gift which was made possible by you sharing what would make your brother happy. Looking forward to serving you again in the future!

Rated 5 out of 5 stars

Our clients loved the gift

Our clients loved the gift! Communication was excellent, you worked with us even over the holidays and you came through when no one else did. They were so thrilled with everything about the gift bag with all the snacks!

28 December 2023

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