Maverickpurewater Reviews 43

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, praising its quality and effectiveness in improving water taste and clarity. Many highlight the ease of installation and the significant difference it makes compared to previous filters or unfiltered tap water, noting a reduction in chlorine smell and limescale. People also appreciate the cost-effectiveness and the long-lasting filter life. However, some people mentioned that while the filter is effective, the fittings are primarily designed for vertical installation, requiring some improvisation for horizontal mounting. A few other people also felt that the website could be improved, though they acknowledged that the budget seems to have been prioritized for the filter's quality.

What people talk about most

Product

Customers had positive experiences with the product. Reviewers praise the Maverick water filter for its... See more

Quality

People report positive experiences with quality, especially regarding water filters. Customers consistently... See more

Price

Customers consistently note positive experiences with price, highlighting that the product offers a... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of installation. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to fit as a replacement for a defective Franke unit. The unit is claimed to function for a year without needing a filter replacement, unlike the Franke, which would need three or four filters in... See more

Rated 5 out of 5 stars

I've been using water filter jugs for a while now and didn't think it could get much better, how I was wrong. The Maverick water filter changed everything, first I noticed the water seems to bubble... See more

Company replied

Rated 5 out of 5 stars

I'd just like to say, slightly confused about negative reviews on here. This is not a scam company, its a brilliant less expensive alternative to the water2. Mine arrived in quick time and the water... See more

Company replied

Rated 5 out of 5 stars

I had another filter that kept breaking. I then sore an advert for Maverick pure water and thought I should give it ago because of the price. It has been great, easy enough to install and tastes a lot... See more

Company replied


Company details

  1. #17 of 25 best companies in Water Filter Supplier

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

MAV 02

Awful company. Zero customer service.

14 February 2026
Unprompted review
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Reply from Maverickpurewater

Hi Stewart,
Thank you for your feedback. We’re sorry to hear that you feel our customer service did not meet your expectations.
We responded promptly to your email regarding the potentially missing large wrench and clarified that our filters do not include a large wrench. They are supplied only with the housing wrench required to open the filter casing, and no additional wrench is needed.
If there has been any misunderstanding, please accept our apologies. We always aim to ensure our product descriptions are clear and transparent, and we will take your comments on board to improve how this information is communicated.
If there is ever an issue with any of our products, we aim to resolve it the same day it is brought to our attention. Customer satisfaction is extremely important to us, and we’re always here to help.
Kind regards,
Paul

Rated 5 out of 5 stars

I bought a on the go steel water bottle…

I bought a on the go steel water bottle two or three months ago on the recommendation of a friend who is a fitness instructor and very health conscious, when it arrived it came without the internal straw so I contacted them and they apologized and sent out the straw straight away, I had noticed that when my bottle was laid down on its side it leaked from the lid, I was going to just accept this and keep it upright but my friend suggested I contact Maverick as they are very understanding and a conscientious firm, anyway I did and they were brilliant sending out a new cap for my bottle that has arrived today, I tried it immediately and voila no leaks,I would recommend this company anytime excellent quality products and brilliant customer communication, thank you Maverick.

29 January 2026
Unprompted review
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Reply from Maverickpurewater

hank you so much for your wonderful review.

We are really sorry again about the missing straw and the issue with the original lid, but we are delighted we could get everything resolved quickly for you. Customer feedback helped us improve the bottle lid design, so it is fantastic to hear the new cap is working perfectly with no leaks.

It also means a lot that your friend recommended us and that you would now recommend us too. Thank you again for your support and kind words about both the product quality and our customer service.

Rated 5 out of 5 stars

I have used this water filter for over…

I have used this water filter for over a year now! We haven't had to change the filter yet and we drink so much water. I have also brought a Mav water bottle and will do for family this christmas.

1 December 2025
Unprompted review
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Reply from Maverickpurewater

Thank you for the review - enjoy your new filtered water and MAV-ON-THE-GO water bottle

Rated 5 out of 5 stars

Brilliant bit of kit

Brilliant bit of kit. Had one installed a few months ago and you can really tell the difference. So much better than a filter job which we used to have and a lot more cost effective too. Highly recommended.

9 December 2025
Unprompted review
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Reply from Maverickpurewater

great to hear you are happy with your new filter thank you for the review

Rated 5 out of 5 stars

Amazing under the sink water filter

Amazing under the sink water filter, we’ve had a lot of water issue in our area and god knows what water companies put in the water these days, I no longer have to worry about what I’m drinking which is amazing!

6 December 2025
Unprompted review
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Reply from Maverickpurewater

happy to hear you can now drink your tap water thank you for the review

Rated 1 out of 5 stars

Claiming it is owned in America not UK

Claiming it is owned in America. As on trustpilot. When in fact. Its. Our founder, Paul Burns runs a successful charter boat business (Maverick Boat Adventures) from the beautiful East Sussex coastline UK.
Their actual website does not contain any contact information. Such as email or telephone number. Their website is very unresponsive and does nothing but track you across different websites, not even giving you the option to accept or decline cookies. Seems a little suspicious to me.

28 November 2025
Unprompted review
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Reply from Maverickpurewater

Thank you for your message. Trustpilot initially listed our business as being based in the US automatically, which was incorrect. We are a UK-based company, and this has now been updated to show the correct location.
Apologies for any confusion caused.

Rated 5 out of 5 stars

I have NEVER tasted water as good…

I have NEVER tasted water as good as Maverick Pure Water. I've never been a fan of drinking tap water because it just tastes dead however, how that has changed. I am literally sat on the sofa drinking a pint of Maverick Pure Water from the tap. It's now my go to drink and I think it's incredible. I feel like I am going to be one of your biggest advocates now because I am literally telling anyone that will listen about your water and how incredible it is. I even took some water in my flask to take to a family member in London for them to try it. Hats off to you all - It's simply incredible.

28 October 2025
Unprompted review
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Reply from Maverickpurewater

Thank you so much for taking the time to share this it gmeans a lot to us
Hearing you are enjoying the taste of your tap water again amazing.
We really appreciate your support thank you for spreading the word

Rated 5 out of 5 stars

Water never been so pure

I've been using water filter jugs for a while now and didn't think it could get much better, how I was wrong. The Maverick water filter changed everything, first I noticed the water seems to bubble more when pored from tap and looks much clearer than before. The taste was something new to me, all I can say it's much purer than I thought was possible.
Setting up the filter was so easy, had to get a extension hose but worked out well, 20 minutes and was fitted. The secret to a water tight connection is not to over tighten the joints.
As you can probably tell I would definitely recommend this water filter from someone who doesn't write reviews.

18 September 2025
Unprompted review
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Reply from Maverickpurewater

thats amazing to here thank you for sharing your experience and for joining Maverick

Rated 5 out of 5 stars

Purchaced about a week ago and fitted…

Purchaced about a week ago and fitted in about 10 mins, if the pipe work under my sink was more accesable i could have fitted it in a couple of mins and thats me being a diy'er, super easy.

The reason for purcacing was that the water coming into my property is hard, has a very promonent smell of chlorine and also the taste was off.

My tap also has the option of the end coiming off so i can attach a hose to use in the garden, when doing this we noticed tiny bits of plastic and other bits stuck in the end that made me feel sick, not sure if this is to due to the water company working in the area but i dont want to be drinking that.

Before fitting the filter i filled a glass with water and left it on the side so i could compare.
Straight after fitting i tryed a small glass of water which was 100% noticably different no smell, tasted cleaner, i wish i had fitted one sooner.

Before i purchaced this filter i looked at 2 other filters including w2 one which you also needed 2 seperat filters for and a more generic one off amazon. Ater doing alot of reserch including using diffent AI tools to help with the comparsons, this one came out on top for best value for money including the replacement filter costs, and how well it filters.
w2 is very much on par for filtering but the purchace /replacement costs and haveing to have 2 filters instead of 1 made it undesierable. The amazone one did not compare well.

It would be great to have a whole house system i wonder if they will be looking to do this next as i would be one of the first customers to buy.

If you are unsure if to buy one or not do it you wont regrett it !!!

8 September 2025
Unprompted review
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Reply from Maverickpurewater

thank you for taking the time to wright this kind review, it means allot sharing your true experience, glade you are happy with your Maverick filter

Rated 5 out of 5 stars

Love my Mav filter

Love my Mav filter, super easy to install and water tastes great. We went with the stand and it fits perfect under our sink. Love our turquoise water bottle too!

1 August 2025
Unprompted review
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Reply from Maverickpurewater

Thank you Sarah for sharing your review

Rated 5 out of 5 stars

Great filter, great customer service

I had another filter that kept breaking. I then sore an advert for Maverick pure water and thought I should give it ago because of the price. It has been great, easy enough to install and tastes a lot better than the filter I had before. I also had a question for them before I purchased it, the director of the company came straight back to me with an answer. Great filter, great customer service. Top marks!!

22 August 2025
Unprompted review
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Reply from Maverickpurewater

Thank you for the review Jack

Rated 5 out of 5 stars

Great filter

Great filter, we can really notice a difference in our drinking water. We are really happy and can recommend!

22 August 2025
Unprompted review
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Reply from Maverickpurewater

Thank you for the review glade to hear you are happy with your filter

Rated 5 out of 5 stars

Amazing filter

Amazing filter! I’ve had it for 2 months now I wanted to really give it a go before leaving a review. It was easy to install and you can really taste the difference, out with the Brita in with maverick pure water and I won’t be going back!

22 August 2025
Unprompted review
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Reply from Maverickpurewater

thank you for the review Harry glade to hear you are happy with your filter

Rated 5 out of 5 stars

You should try this, It's worth every penny!

I'd just like to say, slightly confused about negative reviews on here. This is not a scam company, its a brilliant less expensive alternative to the water2. Mine arrived in quick time and the water tastes so clean, I never used to enjoy drinking water as a child because of the taste. This actually makes water taste amazing.
Smells like competitors trying to ruin it for a brilliant new company.

6 May 2025
Unprompted review
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Reply from Maverickpurewater

Thank you for the review Matthew glade to hear you are happy with your filter

Rated 5 out of 5 stars

Well priced filter arrived quickly…

Well priced filter arrived quickly and.i ordered a stand which i didn't end up needed customer service was very quick to respond so I can return it. Really happy with my filter cheaper than others and you don't need to buy a separate fluoride filter

5 August 2025
Unprompted review
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Reply from Maverickpurewater

Thank you for your review. We’re really pleased to hear that you had a positive experience with our customer service we work hard to ensure every customer receives the support they deserve.

Rated 1 out of 5 stars

It is scam company

It is scam company.
Pre-Ordered a month ago. never responded my messages. nothing delivered yet.
Stay away!

11 June 2025
Unprompted review
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Reply from Maverickpurewater

We are really sorry to hear about your experience
We are not a scam company, and we take situations like this very seriously. Pre-orders can sometimes take longer than expected, but you should always receive clear communication, and we apologise if that hasn’t been the case here.

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