Great customer service Got everything done I asked for and all done under an hour! Thanks!

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The team did a great job with replacing my tire and took care of me.
Had an 8 am appointment for an oil change. Got there at 8:02 and they said it would take over an hour for an oil change. Their reasoning is because they only had one mechanic working.
I come to this branch, long time ago, they always choose the right professional, friendly staff.
Company details
Written by the company
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
The Mavis Tire Difference:
Written by the company

- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
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Contact info
11136 State Bridge Rd., 30022, Johns Creek, GA, United States
- 7707539575
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Replied to 31% of negative reviews
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Had an 8 am appointment for an oil…
Had an 8 am appointment for an oil change. Got there at 8:02 and they said it would take over an hour for an oil change. Their reasoning is because they only had one mechanic working.
Very bad work I asked them if they are…
Very bad work I asked them if they are good at working with Mercedes and they said yes, but the results were very bad after visiting them twice and each time the results were worse

Reply from Mavis Tire - State Bridge
The team did a great job with replacing…
The team did a great job with replacing my tire and took care of me.
Great customer service/work, under an hour!
Great customer service
Got everything done I asked for and all done under an hour! Thanks!
Quote over the phone not Honored at the Alpharetta Mavis Tire Shop
I called Mavis today and spoke to Brian who quoted me $249 for the two tires installed. When I got to the Alpharetta Store, Vithun K says he can't honor the Price that Brian quoted because there are extra fees that Brian did not mention and my cost would be $275. I needed the job completed that day so I begrudgingly agreed to go ahead. In addition, Vithun says they checked the alignment and it needed to be aligned and we agreed to $100 for the alignment for a total for ties and alignment of $377.43. After the job was completed, Vithun told me had had to change the invoice numbers a bit but it would still be as Vithun quoted me $377.43. In addition to the price issue between Brian's phone quote and Vithun at the shop, the Technicians did not put the correct tire pressure in either of the new tires they installed and they did not replace the plastic cap on the drivers side rear tire. Additionally, they did not check the tire pressure on the front tires that were not replaced by Mavis today and those pressures were incorrect.
Evan though the price difference is only $28 between Brian's quote over and Vithun at the shop, I feel that Vithun should have honored the price quoted by Brian. I was charged extra for Balancing, TPMS Service, misc shop supplies and tire recycling.
The last two tires I had from Rick Case Hyundai cost Set of 2, fully installed = $242.88 and includes everything plus a 24 month Road Hazard Warranty.
I thought I would give Mavis a try today but I would have done better just going my local Rick Case Hyundai Dealer. With this type of run-around, I will not likely return to Mavis if this is the way the company does business.
I come to this branch
I come to this branch, long time ago, they always choose the right professional, friendly staff.
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