Mavis.com Reviews 34,435

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 5,224 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, honesty, and helpfulness, often highlighting specific individuals who provided exceptional service. Many people appreciate the quick and efficient service, noting that their automotive needs were met promptly and effectively. The customer service is consistently described as excellent, with consumers feeling well-informed and respected throughout their visits. Reviewers also find the pricing to be fair and reasonable, often receiving good deals. However, some customers reported negative experiences, including issues with unquoted prices and concerns regarding personal items in vehicles. A few people also mentioned concerns about perceived disrespectful behavior from staff, and instances where service was perceived as lacking or inefficient, with some experiencing delays or incorrect work being performed.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness and... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the quick and efficient service, with... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the quick and efficient help, with... See more

Location

Reviewers mention positive feedback about location. Many customers consistently praise specific locations for... See more

Price

People report positive experiences with price. Many customers found the pricing reasonable and fair, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

John at Mavis Tire Baldwinsville NY is the shop expert on the front desk for automotive repairs. Many customers ask for him, looking to speak with him concerning their automotive problems. He respon... See more

Company replied

Rated 5 out of 5 stars

5 stars and more!! Dint get their names but it was a young female manager and a tech that assisted me. Excellent customer service with a smile. Gerald’s tire completely messed up my vehicle which c... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at Mavis Tires & Brakes. Mike was professional, honest, and explained everything clearly before working on my car. My brake service was completed quickly, and the pricing was... See more

Company replied

Rated 5 out of 5 stars

Had a great experience here from start to finish. The team was professional, honest, and straight to the point — no runaround or pressure, just real communication about what my car needed. They broke... See more

Company replied


Company details

Information provided by various external sources

Founded in 2008, Mavis developed a peer-to-peer (P2P) proxy sharing application that enables users to access the internet anonymoulsy, protecting the user's privacy and confidentiality from traffic analysis. Mavis protects user's personal information by hiding the source computer's identifying information, and prevent web sites from learning the user's physical location. Mavis is used by individuals and businesses worldwide for a wide variety of reasons. ...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

34K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 59% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

!!!!

Tire repair was insanely fast 5 stars for sure😁👍🏾

28 April 2026
Unprompted review
Mavis.com logo

Reply from Mavis.com

Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!

Rated 5 out of 5 stars

The employees are so helpful I was in…

The employees are so helpful I was in and out quick.Ken in the office helped me, I will be definitely be back

18 April 2026
Unprompted review
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Reply from Mavis.com

Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!

Rated 1 out of 5 stars

Had tired plugged yesterday and all…

Had tired plugged yesterday and all sensors were working. Tire pressure light indicator (sensors) never reset so I took it back today. They refused to take accountability on breaking the sensor and charged ME MORE!! I’m new to Carrollton, Ga and have been told to always use Goodyear! I know I’ll NEVER return to Mavis!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Loris

Loris,
I came in for my rear tire. My experience was great!! My wait time was quick, and Pat's customer service was great.

28 April 2026
Unprompted review
Mavis.com logo

Reply from Mavis.com

Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!

Rated 1 out of 5 stars

Tire Kingdom in Tiger Point gave me a…

Tire Kingdom in Tiger Point gave me a quote on 4 tires installed but didn’t include the $200 labor until check out! Who does that? A quote is a quote, right? No, not here. Then I’m told you need a front end alignment. My car wasn’t pulling but after the alignment it is now and my steering wheel is not straight so now I get to spend a few more hours back at tire kingdom tomorrow. Oh I forgot to mention my right rear tire pressure sensor is not working because it wasn’t done correctly the first time. I guess out of all the 5 stars I got the worst mechanic they had because it took him 3.5 hours to change 4 tires and that was with a machine (not by hand) and do a front end alignment. I won’t go back there again after I get this mess fixed. I’m being charged $200 more than I was originally quoted and I am not happy!

27 April 2026
Unprompted review
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Reply from Mavis.com

Hi Leo Rabbit, we're sorry to hear about your experience at our Tiger Point location. We understand your frustration with the unexpected charges and issues with your vehicle. Please reach out to us at 914-984-2500, Option #2, so we can address your concerns directly and work towards a resolution. Thank you for bringing this to our attention.

Consumer Solutions

Rated 4 out of 5 stars

Excellent costumer service

Excellent costumer service, fast turnaround.

3 April 2026
Unprompted review
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Reply from Mavis.com

Thank you so much for this fantastic rating! This exactly where we want to be for you!

Rated 5 out of 5 stars

Fast friendly service

Fast friendly service. Would trust again.

25 April 2026
Unprompted review
Mavis.com logo

Reply from Mavis.com

Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

Rated 5 out of 5 stars

I had an Amazing Experience with Mavis…

I had an Amazing Experience with Mavis Today .. I live in Marmora NJ n had to take my 83 yr old ex sister in law to her drs appt n my check oil light came on n I tried to get it looked at a shop where I usual get work done but they were busy n her appt was 1:15 pm so I was pressed for time n after the drs appt that was right next door to Mavis .. I googled n it said they could check my oil n I took it there n Dave n Mike were Phenomenal 🥰n met my needs in like 10 mins n they said it was out of oil n the filled my oil (which this is a tire place n usually don’t fill oil) but they were sooo compassionate n really cared n filled my 4.6 quarts oil n never charged me for it !!! N today’s world 🌎 it’s very very rare U can get something done for free !!!! I was sooo happy n confident I could make it back to Sea Isle city from Deptford n I could not Thank them Enough !! Mike n Dave need a raise because they went Above n Beyond for Me n I would recommend anyone that lives in this area to get good quality care for their Vehicles to stop by n ask for their Outstanding Customer Care .. Thanks Dave n Mike for Being U … U guys make Me Smile 🤗 ☮️

27 April 2026
Unprompted review
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Reply from Mavis.com

Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!

Rated 5 out of 5 stars

This facility has excellence customer…

This facility has excellence customer service! They are polite and courteous. I have been to this location multiple times and the excellence is consistent!
Thank you,
Terry WRX

27 April 2026
Unprompted review
Mavis.com logo

Reply from Mavis.com

Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!

Rated 5 out of 5 stars

I received top notch service at Mavis…

I received top notch service at Mavis Irondale. William has excellent customer service, he is very knowledgeable about all products and services. I will be back.

27 April 2026
Unprompted review
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Reply from Mavis.com

Thank you so much for this fantastic rating! This exactly where we want to be for you!

Rated 5 out of 5 stars

Great Customer Service as always at the…

Great Customer Service as always at the Mavis of Flanders NJ.

27 April 2026
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Reply from Mavis.com

Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!

Rated 5 out of 5 stars

Best Place for Car Care in Douglasville

The manager Nicholas and his mechanics take very good care of my 3 vehicles. Always on time, pleasant and a pleasure to do business with.

27 April 2026
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Reply from Mavis.com

Thank you so much for this fantastic rating! This exactly where we want to be for you!

Rated 5 out of 5 stars

I had a screw in my tire

I had a screw in my tire, Called up there and they said if I could get there before 5 they could fix my tire. I went there and after 15 -20 minutes my tire was fixed. shout out to Greg and his team!

26 April 2026
Unprompted review
Mavis.com logo

Reply from Mavis.com

Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!

Rated 5 out of 5 stars

I have always been satisfied with the…

I have always been satisfied with the service that I have received from NTB, in Gloucester, Virginia. Very professional, efficient and friendly. I would recommend their service to anyone.

23 April 2026
Mavis.com logo

Reply from Mavis.com

Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

Rated 1 out of 5 stars

what a disappointing experience…

what a disappointing experience unfortunately. ended up being way more than it should've been. what happened....

22 April 2026
Unprompted review
Mavis.com logo

Reply from Mavis.com

Hi Christopher Marrone, we're sorry to hear about your disappointing experience. We would like to understand what happened and see how we can assist you. Please reach out to us at 914-984-2500, Option #2. Thank you for bringing this to our attention.

Consumer Solutions

Rated 5 out of 5 stars

Mavis Tires has the best deal on tires…

Mavis Tires has the best deal on tires and they offer a new fuel treatment that gives you better gas mileage. It cleans out the catalytic converter and the 02 sensors and makes your vehicle run better.

24 April 2026
Unprompted review
Mavis.com logo

Reply from Mavis.com

Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

Rated 5 out of 5 stars

Always easy to work with and…

Always easy to work with and professional. Great team there.

26 April 2026
Mavis.com logo

Reply from Mavis.com

Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

Rated 5 out of 5 stars

Efficient and professional

Everyone at Mavis tires was helpful and efficient. I had a surprise stuck lodge itself in my tire and less than an hour later, they fit me in, figured out a replacement and had me back on the road! Ray was a master mechanic with quick, expedient service. Thank you!

26 April 2026
Unprompted review
Mavis.com logo

Reply from Mavis.com

Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!

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