Mavis Tire - Butler Reviews 7

TrustScore 4 out of 5

4.2

1571 Route 23 South, 7405 Butler, NJ, US


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Rated 5 out of 5 stars

I made a 0900 appointment and arrived ved at 0845. My vehicle was almost immediately brought into the work area. Staff kept me informed on the progress and let me know of any issues that came about.... See more

Rated 5 out of 5 stars

I Was there when they opened and promptly took my car in, I was out of there in less than an hour. Clean waiting room and excellent workers from the front desk to the installers. Great price too! Than... See more

Rated 5 out of 5 stars

Exceptional courteous and professionalism at all levels. From calling in to get info and set up an appt, to being taken care on arrival and departure when the job was done. Person at the front desk w... See more


Company details

  1. Vehicle repair shop
  2. Car accessories shop

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 1571 Route 23 South, 7405, Butler, NJ, United States

  • 9732320294

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
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1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great Job

I made a 0900 appointment and arrived ved at 0845. My vehicle was almost immediately brought into the work area. Staff kept me informed on the progress and let me know of any issues that came about.

11 February 2025
Rated 5 out of 5 stars

Was there when they opened and promptly…

I Was there when they opened and promptly took my car in, I was out of there in less than an hour. Clean waiting room and excellent workers from the front desk to the installers. Great price too! Thanks to everybody at the Butler NJ location!

20 March 2023
Rated 5 out of 5 stars

Exceptional courteous and…

Exceptional courteous and professionalism at all levels. From calling in to get info and set up an appt, to being taken care on arrival and departure when the job was done. Person at the front desk was A+.

25 December 2021
Rated 1 out of 5 stars

This location is poorly managed and slow

This location is poorly managed, and they were very slow (more than an hour to replace tires on a car. My daughter had a blowout and has been driving around with her donut tire. I ordered tires from them and the website told me they were ready the same day (Sunday). I went to the store and they told me they did not have the tires and they gave me an appointment for Wednesday. When I showed up on Wednesday, I waited a little while and then they told me that they could not do it Wednesday, and gave me an appointment for Thursday (their late day). After waiting 2 hours on Thursday, they told me they could not do it Thursday and gave me an appointment for Sunday. I showed up on Sunday and waited 1.5 hours. I was watching them work on other cars, and it took over an hour to replace the tires on a car, while the manager spent a lot of time eating and watching the football game. I finally decided to call Mavis Customer Service to see if I could take the tires somewhere else to get them put on my car. They went to get my tires and they could not find them. I had contacted Mavis customer Service and they promised me a $80. voucher because they could not replace my tires on Wednesday. Then I was promised another $130. voucher by the Butler store because they could not do it on Thursday. I contacted Mavis corporate, and they told me that they could order my tires for a different location, but they would not honor the vouchers I was promised.

21 November 2021
Unprompted review
Mavis Tire - Butler logo

Reply from Mavis Tire - Butler

Dear customer, we truly apologize about the wait issue! We have a record in our system of our team calling you to advise that we were happy to honor your $80 voucher as that is what we offered at corporate. We have no knowledge of what the store offered but we are certain they will honor their in store credit or voucher offer as well. Please call us at 914-984-2500 option#2 and reference your ticket #671025

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