Mavis Tire - Countryside Reviews 15

TrustScore 4.5 out of 5

4.3

9850 Joliet Rd, 60525 Countryside, IL, US


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Rated 5 out of 5 stars

As usual I receive great service at this Mavis location and I will continue coming back here. However I was disappointed in one thing: I have been having a loud rattling sound for the last 6-8 month... See more

Company replied

Rated 5 out of 5 stars

Rudy always gives me great service in a timely manner. My appointment was on time and my service was completed in @50 minutes. I will always return to Mvis for my auto service as long as Rudy is there... See more

Rated 5 out of 5 stars

Excellent service. Checked tire for leak. Didn’t find any problems and didn’t try to sell me something I don’t need. Customer service was excellent.

Rated 5 out of 5 stars

Great time management and customer service. I needed my tire fixed so I could get to work. ABEL thank you!


Company details

  1. Vehicle repair shop
  2. Car accessories shop

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 9850 Joliet Rd, 60525, Countryside, IL, United States

  • 7083044787

4.3

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Did the job right

Did the job right, fair pricing.

30 November 2025
Mavis Tire - Countryside logo

Reply from Mavis Tire - Countryside

Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

Rated 5 out of 5 stars

As usual I receive great service but I have one disappointing item t…

As usual I receive great service at this Mavis location and I will continue coming back here.
However I was disappointed in one thing:
I have been having a loud rattling sound for the last 6-8 months. No one at Mavis could identify it until today - apparently I need an exhaust heat shield. Unfortunately this was not communicated to me until my car was brought to me to leave. Why wasn’t this communicated to me during the appointment? I could have had it fixed while there but now I have to make an extra trip during a busy holiday season to fix a loud noise that has been going on for months and I have been trying to have corrected. Very disappointing especially for a long time customer.

26 November 2025
Mavis Tire - Countryside logo

Reply from Mavis Tire - Countryside

Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!

Rated 5 out of 5 stars

Don't let this staff go

Don't let this staff go. They are very helpful and explained everything before I bought my tire.

3 August 2025
Mavis Tire - Countryside logo

Reply from Mavis Tire - Countryside

Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!

Rated 5 out of 5 stars

Rudy always gives me great service in a…

Rudy always gives me great service in a timely manner. My appointment was on time and my service was completed in @50 minutes. I will always return to Mvis for my auto service as long as Rudy is there. He is the BEST! Thank you very much for servicing my car!!

30 January 2025
Rated 1 out of 5 stars

Verbal assault, intimidation, reckless driving

This evening my brother’s car broke down in the parking lot of Mavis Tires & Brakes in Countryside. My husband and I went to go help him and the company box truck stopped in the road, held on to the horn and started yelling and swearing at us to get out of the way. We told him the car was stuck and he proceeded to yell and swear at us and HIT my brothers car!!!!! As we tried to take pictures of the truck the driver tried to intimidate us by driving up quickly as if he was going to hit my husband! When the police arrived, the company hid their driver and refused to cooperate until 1 hour later. During all of this, their employees were laughing, dancing, recording, and taking pictures of us. Please share my post so others can be made aware of this company. Thank God we are okay. I’m glad we were able to be there for my brother before this happened.

19 October 2023
Unprompted review
Mavis Tire - Countryside logo

Reply from Mavis Tire - Countryside

Dear guest, we are so sorry to hear this. Please do not hesitate to call our Mavis vehicle department at 914-984-2500 ext 5406 to advise on the driver incident!

Rated 5 out of 5 stars

Excellent service

Excellent service. Checked tire for leak. Didn’t find any problems and didn’t try to sell me something I don’t need. Customer service was excellent.

17 November 2022
Unprompted review

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