Mavis Tire - Highland Reviews 12

TrustScore 4 out of 5

4.1

5805 Highland Shoppes Drive, 28269 Charlotte, NC, US


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See what reviewers are saying

Rated 5 out of 5 stars

This company deserves all of 10 stars! Excellent service and dependable! They got your back for anything! Highly, highly recommend giving them a call, so they can help you right away! Seriously, if yo... See more

Company replied

Rated 5 out of 5 stars

This establishment always gives me excellent service, the staff and it management always go beyond. Would recommend this establishment to my friends and family.

Rated 5 out of 5 stars

The front end customer service/manager was very knwoledgeable and friendly, professional. The service was started and completed as promised.

Rated 5 out of 5 stars

Thanks to Danny (manager) and the crew for their continuing great service, which is always attentive, professional, diligent, and courteous. Charles & Bettye Graham


Company details

  1. Vehicle repair shop
  2. Car accessories shop

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 5805 Highland Shoppes Drive, 28269, Charlotte, NC, United States

  • 7049493100

4.1

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

This company deserves all of 10 stars!

This company deserves all of 10 stars! Excellent service and dependable! They got your back for anything! Highly, highly recommend giving them a call, so they can help you right away! Seriously, if you don’t believe me, try it for yourself and call 980-498-3331!

10 February 2026
Unprompted review
Mavis Tire - Highland logo

Reply from Mavis Tire - Highland

Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!

Rated 1 out of 5 stars

Brake failure due to negligence

Don’t come here unless you want to die from a mechanical failure induced car accident. I would never trust Mavis to work on my car ever again after they put my life in danger. I’ve spent $1600+ on brake services (including calipers, brakes, and rotors) recently just to find out they left out a whole bolt out of my car, causing my caliper to move around and my brakes not functioning on one wheel.

I knew something was still wrong immediately after my service so I went to a different Mavis in Cornelius to get a second opinion and not only was the staff rude and they did not catch this, the missing bolt on my passenger rear side from my original service caused further damage to my car and was told I needed a wheel bearing replacement on the same wheel (which I did for an additional $400+) and issue still persisted. Front desk lady at Highland Creek was clueless with my issue and questioned my previous service here until I pulled up my invoice of the thousands I’ve spent here and photo/video evidence from an actual EXPERIENCED Hyundai mechanic.

PS: fix the light in the women’s bathroom, I had to use the men’s and there was no soap or paper towels

29 August 2024
Unprompted review
Mavis Tire - Highland logo

Reply from Mavis Tire - Highland

Dear Nasa, we want to sincerely apologize for your recent experience at one of our locations. We would appreciate the opportunity to make this right with you. Please call our consumer solutions department at phone number 914-984-2500 opt 2 so that we can connect you with the proper management.

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