Quality of work, friendliness of the staff
Company replied
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Quality of work, friendliness of the staff
Company replied
Awesome crew here! Never a bad experience
Company replied
This location always exceeds my expectations. Their integrity, clear communication, commitment to quality, prompt and efficient service are the reasons why I prefer Mavis Discount Tire to service my c... See more
Great customer service at the front counter.
Company replied
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
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23 Depot Dr., 30141, Hiram, GA, United States
Replied to 58% of negative reviews
Typically replies within 2 weeks
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Reply from Mavis Tire - Hiram

Reply from Mavis Tire - Hiram

Reply from Mavis Tire - Hiram

Reply from Mavis Tire - Hiram
This location always exceeds my expectations. Their integrity, clear communication, commitment to quality, prompt and efficient service are the reasons why I prefer Mavis Discount Tire to service my car.
Good people, good service. Honest opinions. Fast and reliable.
Approximately 9-10 months ago, visited store to get alignment, rotation, balance. Was told I needed to replace my tires…and, because of that need, they wouldn’t do alignment. Huh…!
Recently made appointment for 2:30pm next day. I had to put down a deposit (not much…$25) for this. Upon arrival, they told me my appointment was for 1pm. Huh? Read confirming email they sent (which I had not read…why read a confirming email…?). Email “confirmed” appointment was set for 8am. Huh!
Next…They would Not honor mileage warranty on current tires…said I had to do that thru the manufacturer. (Yes. I purchased current set of tires from Kauffman - the previous owner). They did not tell me this when I inquired (when making appointment) about warranty adjustment. Also…Previous owner (Kauffman) would adjust my cost based on warranty.
I asked for a refund of my deposit. They said a credit would come thru in a couple days. We’ll see.
I did Not purchase from Mavis this time. There are two chances that I will ever purchase from Mavis. And “slim” just left town. Same chances apply to whether I would recommend Mavis…!!!

Reply from Mavis Tire - Hiram
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