I really enjoyed my experience at the independence location at Mavis Tires. They are professional, friendly, and quick. I went there to get a wheel alignment and they had me in & it took less then an... See more
Company replied
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I really enjoyed my experience at the independence location at Mavis Tires. They are professional, friendly, and quick. I went there to get a wheel alignment and they had me in & it took less then an... See more
Company replied
Rob the manager and Matt the technician both employees of Mavis located on 5200 East Independence Blvd in Charlotte NC were wonderful to my spouse and I. My Uncle Jarvis just passed away and I inherit... See more
I had a screw in my tire. It was the end of the day and they treated me like their first customer. They were fast courteous and professional. Couldn't ask for better experience. I'LL BE BACK
My wife made a appointment at Mavis tires and brakes on independence Blvd she had a tire issue the guys at Mavis jumped right in and helped my wife these guys are a blessing customer service A1
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
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Think You've Seen A Lower Price?

5200 E Independence Blvd, 28212, Charlotte, NC, United States
Replied to 58% of negative reviews
Typically replies within 2 weeks
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I really enjoyed my experience at the independence location at Mavis Tires. They are professional, friendly, and quick. I went there to get a wheel alignment and they had me in & it took less then an hour. I would really recommend going here to this location. They will take care of you… best service in town!!!!

Reply from Mavis Tire - Independence
Rob the manager and Matt the technician both employees of Mavis located on 5200 East Independence Blvd in Charlotte NC were wonderful to my spouse and I. My Uncle Jarvis just passed away and I inherited this vehicle. The team treated me with compassion and kindness as they repaired the tire. Rob was personable and professional as they delivered optimal customer service. The insides of this branch are clean, neat and inviting, I will definitely return and recommend this Mavis. They are priceless under pressure and in a pinch
My wife made a appointment at Mavis tires and brakes on independence Blvd she had a tire issue the guys at Mavis jumped right in and helped my wife these guys are a blessing customer service A1
Wow... I should have taken notice when my car was the nicest car on the property. I had two good experiences with them, then this horrific experience. you should always nothing to be done about any problems you you have when the company has a policy of not giving you the "managers" last name. Thanks for damaging two of my OEM $1000 rims. Maybe hire people who can lift a mounted tire instead having to lower the car down, get on the ground and use their knees to lift the tire into place... while using iron tools around painted and machined rims. So far, they have not responded, said they have pictures and are getting estimates (which they dont have pictures, so now they're liars as well as poor mechanics)
UPDATE: the Regional Manager “Jonathan” didn’t call. However the first time I washed my rims afterwards, there are about 30 weights on each rim, so not only did they damage my rims, they didn’t even know how to use the tire balancing machine. Just paid Volvo 50 bucks to remove them and rebalance the tires.
I had a screw in my tire. It was the end of the day and they treated me like their first customer. They were fast courteous and professional. Couldn't ask for better experience. I'LL BE BACK
I am an employee at this location and my staff make it comfortable and pleasing for all our customers
They were quick and told me about other things that needed done with no pressure to get them done that day.
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