Britney has the best customer services ever.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience with Britney was great! I absolutely loved her customer service!
Company replied
Asked for oil change and tire rotation. Went to pick up car low air pressure indicator still on. Returned to office asked if tires were rotated . They said yes I don't think it was. Air pressure... See more
Great service and excellent workers
Company details
Written by the company
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES
- Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
- 30-DAY PRICE GUARANTEE
- If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
- ONLINE SHOPPING CONFIDENCE
- Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
- NO-HASSLE RETURNS
- We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
- FREE SERVICES FOR MAVIS CUSTOMERS
- Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
- OVER 338 RETAIL LOCATIONS
- Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
14145 W. Newberry Rd. Ste. 101, 32669, Newberry, FL, United States
- 3523222778
3.6
Average
5 reviews
Replied to 58% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience with Britney was great
My experience with Britney was great! I absolutely loved her customer service!
19 March 2026
Unprompted review
Reply from Mavis Tire - Newberry Rd
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
Britney has the best customer services…
Britney has the best customer services ever.
16 March 2026
Unprompted review
Reply from Mavis Tire - Newberry Rd
Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!
Service writer was nice and friendly
Service writer was nice and friendly! Had just started. Dropped off vehicle, with an appointment, at 1pm. Needed an oil change and tire rotation. Vehicle was pulled in the stall before I left. Return three and a half later, and still had to wait another hour! I have been using this location since before Mavis acquired it. Service has continued to be less efficient!,, I bring multiple vehicles to this location. Four hours is not acceptable! The place needs a manager to organize the place! I go to this location for convenience and the service was fine. At this rate, it would be quicker and cheaper to drive across town. $147, for an oil change and rotation, seems a little high, plus over four hours!
21 January 2026
Asked for oil change and tire rotation
Asked for oil change and tire rotation. Went to pick up car low air pressure indicator still on. Returned to office asked if tires were rotated . They said yes I don't think it was. Air pressure had not been checked. This was corrected when I went back in. Windshield washer fluid not filled when I called was told they hadn't had fluid in several months. I have used this location since it was Tuffys. Overall very unsatisfied.
14 January 2026
Great service and excellent workers
Great service and excellent workers
11 October 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.