Mavis Tire - Thomasville Reviews 9

Dave Williams at Mavis Thomasville, NC is a true gentleman

I bought a set of tires from them in early January for my mom's car and her car was barely driven because of illness. About 2 weeks after purchase I noticed the passenger rear tire was going flat. I called and took it up there and left it. I picked it up later and they said it was OK and holding pressure but didn't say they found any problems. About 3 weeks later it was flat again. Mom was in hospice by then and I couldn't deal with it so I just pumped it up. About 3 weeks later it was flat again. I called them and they said bring it in and it should take about an hour.

I was told the tire was "unrepairable" and I needed a new one. After it was installed they tell me they pro-rated it and I owe them $80.00. I said absolutely not. That tire was 2 months old with less than 250 miles on it with a tiny amount of tread wear - and under those conditions according to the warranty on their website it's supposed to be 100% covered with free installation. They were supposed to measure the tread wear - which they didn't. I questioned this. The guy looked at me like I was crazy and started making excuses. What was wrong with the tire I asked? I was told it had a nail in it. I asked to see the tire. The manager said they couldn't find it. Give me a break. Been there close to 2 hours at this point.

I kept complaining and they knocked it down to $40. I made it pretty clear I was highly displeased, they weren't honoring their warranty terms and this was a rip off - but that's as far as I could get. I had to pay the $40 to get my car. Never again will I buy anything from these people. That was the third set of tires I had bought from them over the years. Apparently they don't care about their reputation.
Shameful. You don't really know the quality of a company until you have a problem. Now I know about Mavis Thomasville.

Debbie and the technician went above and beyond to assist us with a tire issue we encountered while traveling home to Virginia on a Sunday afternoon.
They fit us into their schedlue late in the afternoon and took care or our tire issue which enabled us to continue our trip home. Thank You

Called to make appointment, young man Collin very helpful and friendly. Arrived at appointment, young man, Jamal very pleasant and helpful.

Great job guys

The staff are always friendly and professional. I don’t want to take my vehicles anywhere else.

Absolutely love this shop! They never fail to get us in and get us out and take very good care of us.

The Mavis Discount Tire service in Thomasville, Georgia is the best ever. I experienced profesional , prompt, courteous service from all the staff. I would recommend Mavis over any other Car Maintenance Company.
Carolyn Henry

My rear brakes started screeching and slipping. I didn't feel like it was safe enough to drive through town to my normal place, so I went to mavis. To get my rear brakes replaced, with rotors and labor, I paid 386.00. Since then, I have had 3 other brake places tell me that was a total rip off, and that the average price for what they did is around 150. I was informed that even if they replaced the calipers, it should not have been that high.
May be awesome at other places, but have heard many negative comments, etc about ours.

I needed some work done on my car. From start to finish Mavis did a great job. I will be returning to Mavis for any other repairs or servicing that may be needed in the future.