Purchased 2 hard to find bottles of cologne that were in stock, then 2 days later my order was suddenly cancelled with no explanation. After contacting support, I was told "the last bottle broke." So... See more
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Maxaroma is the bomb!!!! Do you know how much care they take in just packaging your order, let alone their genuine concern for your happiness ? That should tell you the degree of their professionalism... See more
Great first experience with Maxaroma! I felt slightly skeptical after reading the most recent reviews however that was all put to rest when I received my fragrance! Scent was 100% authentic and batch... See more
I love ordering from Maxaroma. I receive my perfumes so quickly after I order them and their packaging cushions them so well that I do not have to worry about anything breaking. I have received perfum... See more
Company details
- Flavours, fragrances and aroma Supplier
- Barber Supply Shop
- Clothing Shop
- Cosmetics shop
- Pharmacy
- Skin care clinic
Written by the company
Luxury is not just a word. Luxury is an experience. A feeling you get when you buy something from us. Our mission is to provide our customers with an experience they'll never forget. MAXAROMA offers a wide range of high quality products from niche and artisan brands to selected designers. We also provide free standard and second day shipping in the U.S.
Contact info
3117 38th Avenue, 11101, long Island city, United States
- (844) 552-7662
- Customercare@maxaroma.com
- maxaroma.com
Hasn’t replied to negative reviews
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Fast shipping
I will continue to purchase from this…
I will continue to purchase from this company.
A fragrance lovers dream
The customer service is excellent I know without a doubt I’m getting the real deal and it’s covered should anything go wrong in transit plus the selection is insane.
Exceptional decant fragrances
I have ordered many fragrances form Max Aroma. The offer decants of some of the top fragrances in the world. I have always received items just as described and will continue to order more in the future
Great service super fast shipping and…
Great service super fast shipping and great fragrance
The shipping was fast.
Xerjoff Lira Unisex Perfume is Fantastic
Maxaroma is such a great fragrance company! With original fragrances. I recently bought Xerjoff Lira Unisex perfume from Maxaroma, and it smells great. 10/10 would recommend this fragrance and this fragrance company.
Thumbs up
My orders always ship within 24 hours and received within 2 days. They also always include a sample. Definitely recommend shopping here for niche fragrances at better prices.
Created a custom order
The company was very accommodating and created some special samples for me at my request as I was not familiar with the scents they reviewed during a livestream on Instagram and wasn’t ready to invest into purchasing full bottles. I appreciate it. And I am so glad they did as these scents did not work for us.
Great customer service
Great customer service. For the first time I had to reach out to customer support as my fragrance was damaged in transport. Happy with everything that happened later and prompt replacement.
Great business
Items shipped out fast
Items shipped out fast. As part of your order they provide great samples
The posted delivery date was incorrect
The posted delivery date was incorrect. It took three and half weeks. Instead of the four days your website delivery shown after purchase
Great Experience
The shipping was so fast products were great nothing damaged. Will definitely purchase again soon.
Great prices & fast shipping!
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