Maxinina Reviews 

20
•
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

What a bunch of absolute A*******! Shocking business ethics. Ordered 3 items received two items of bad quality material and cheap !nothing like the pictures . one item was out of stock. I received... See more

Rated 4 out of 5 stars

Wow looks like I’m definitely in the minority here. I dunno if all the bad reviews got them to straighten up but I’m happy with my purchase. I admit I was extremely nervous about my order after readin... See more

Rated 1 out of 5 stars

ordered a few things off this website, has taken about 6 weeks to arrive and its like a kid has been given some scissors a roll of material and been let loose on hacking it and then it has been shipp... See more

Rated 1 out of 5 stars

Not a trustworthy company. Paid extra for express delivery and the items still came late. Ignored my emails and were very rude and unhelpful when I messaged them on facebook to find out where my items... See more

Company details


Contact info

  • Gower Street 3, WC1E 6HA, London, United Kingdom

  • maxinina.com

1.8

Poor

TrustScore 2 out of 5

20 reviews

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1-star

No history of asking for reviews

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1.8

All reviews

(20)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What a bunch of absolute A*******!

What a bunch of absolute A*******! Shocking business ethics. Ordered 3 items received two items of bad quality material and cheap !nothing like the pictures . one item was out of stock. I received an email stating they would either refund me or I could choose another item ! Emailed 3 times now. No reply. Still have My money !
Total scammers! Thieves. DO NOT ORDER FROM THEM .

13 August 2019
Unprompted review
Rated 1 out of 5 stars

They don't even deserve 1 star!

They don't even deserve 1 star!! There is no way to contact them, they only reply PayPal or your Credit Card company when you try to get your money back, and you obviuosly don't get it back! Extremly rude!! Stay away!

2 August 2019
Unprompted review
Rated 1 out of 5 stars

Total Scam

Total Scam. The returns email does not function. There is no way to contact them. Other reviews were able to get thru but said the returns charge was huge! Do Not use this site!

8 July 2019
Unprompted review
Rated 4 out of 5 stars

Wow looks like I’m definitely in the…

Wow looks like I’m definitely in the minority here. I dunno if all the bad reviews got them to straighten up but I’m happy with my purchase. I admit I was extremely nervous about my order after reading the numerous bad reviews, but my items actually arrived in good condition...great actually. Items took almost 3 weeks to get here but they fit perfectly and looked exactly like they did on website. My advice, order at your own risk.

29 June 2019
Unprompted review
Rated 1 out of 5 stars

Not a trustworthy company

Not a trustworthy company. Paid extra for express delivery and the items still came late. Ignored my emails and were very rude and unhelpful when I messaged them on facebook to find out where my items were. When they were finally arrived they were of very bad quality and didn’t even look like the picture but due to the service I got previously I’m now dreading having to deal with them again to return the items. Not worth the hassle. Wish I’d read these reviews before ordering.

25 June 2019
Unprompted review
Rated 1 out of 5 stars

I wish I would have looked at these…

I wish I would have looked at these ratings prior to buying. I bought a shirt and needed to return it. I emailed them once and then tried to get in contact with them via their site...and it never worked. Very disappointed in their customer service.

22 June 2019
Unprompted review
Rated 1 out of 5 stars

Worst company I have ever ordered from

Worst company I have ever ordered from. Doesn’t even deserve one star. Took a month to recieve my order and I paid for expediated shipping. It is impossible to get in contact with them to get any sort of answers so I will not be refunded for that. The clothing looks NOTHING like pictured. Very cheap quality, different colors than advertised, sizes are way off. I have tried to contact them since I finally got my items to return but have yet to hear back from them. Complete scam I will never order from them again and hope no one else does either!

19 June 2019
Unprompted review
Rated 1 out of 5 stars

Quality of service very bad

Quality of service very bad
I received my order in 19 days instead of 7 days and they didn’t accept to do me any change as it was late
They get the money without delivering the order
Very bad customer service, they treat me very bad

17 June 2019
Unprompted review
Rated 1 out of 5 stars

Wow what a disappoint

Wow what a disappoint! I spent 200 bucks on an order to receive 6 pieces of items that did not even look like the photos. Not even close. Complete scam site. Cheap cheap cheap clothing. I am so sad that I am stuck. They dont answer emails or our concerns to return package and it took me one month to receive these junk pieces that I cannot even wear. PLEASE DO NOT BE FOOLED LIKE US! SCAM SITE FOLKS. SAVE YOUR MONEY!

14 June 2019
Unprompted review
Rated 1 out of 5 stars

Don't waste your money!

Web site has beautiful clothing. However, the sizes are not accurate. When ordering I wasn't aware this was coming from China.
The material stated on the site is not the material that the items come in. Also, there was a label on the packages that indicated that Asian clothing is generally smaller fitting than US. Well, hello...... why are you listing US sizes then?!
The company is willing to exchange and or refund. The gotcha, here is that to return it with a USPS tracking number it'll cost $66 to get that exchange on top of what I already paid or for my $72. refund.
WTH! So I'm stuck with clothing i can't wear.

13 June 2019
Unprompted review
Rated 1 out of 5 stars

the worst products I have ever seen

the worst products I have ever seen, and look completely different in the picture, flimzy and thin and practically glued together.. I am trying to return items and the website will not respond to notifications, I have received an error now for 3 days and each time tried to get thru.. clothes are from China and you have to wait to receive them, My vacation was over by the time I received them.. STAY AWAY!!

10 June 2019
Unprompted review
Rated 1 out of 5 stars

I ordered 3 dresses and 2 necklaces

I ordered 3 dresses and 2 necklaces. The quality is absolutely awful. The clothes come direct from China and look like they cost a couple of pounds to make. Hems are ragged, clothes are see through. The elastic in the waist of two dresses actually snapped as I was trying them on, it was that thin and flimsy. Just awful. Primark is way better quality, just to give you an idea!

26 May 2019
Unprompted review
Rated 1 out of 5 stars

Never Again!!!!!!!

Quality is rubbish and so expensive! Looks like something you’d get on a market for a fiver and charging £25! Absolute rip off! No washing label instructions, looks like it’s been sewn in about 2 minutes! Do not buy!

25 May 2019
Unprompted review
Rated 1 out of 5 stars

Do not order!!!!

Do not order!!!!! No way to reach customer support to return items and not as pictured and not cheap !! Terrible way to treat customers

25 May 2019
Unprompted review
Rated 1 out of 5 stars

Very very bad

OMG! Don't order clothes from this website. It takes week and week to receive the order because it is shipped from China. The clothes displayed on website are very nice and attractive but when you got it, it is really cheap quality that you can not wear it. I orederd 4 dresses and I have to return them and I couldn’t. I had been contacting customer service as instructed on the Contact Us but it didn’t work. It has kept saying service failure. I lost $114. If I read all the reviews, I wouldn’t order from this website.

24 May 2019
Unprompted review
Rated 1 out of 5 stars

Horrible company...STAY AWAY!!!

I ordered four dresses for the summer and they are not what is shown on the website. Very poor quality and they sent me a totally different dress from what I had ordered. I tried to contact them to return the merchandise and there is no way of actually contacting them. The customer service link does not work. Please do not buy from this website. There is no way I am able to get my money back...I am so upset. Horrible experience

23 May 2019
Unprompted review
Rated 1 out of 5 stars

This is the absolute worst company I’ve…

This is the absolute worst company I’ve ever ordered from!!!!!!!! HORRIBLE quality. Sewn wrong side out , no fasteners and fell apart while trying them on. There is NO WAY to get your money back. Please do not order !!!!

20 May 2019
Unprompted review
Rated 1 out of 5 stars

stay away, save your money, total rip off

ordered a few things off this website, has taken about 6 weeks to arrive and its like a kid has been given some scissors a roll of material and been let loose on hacking it and then it has been shipped out to the customer (why this takes so long im not sure).
quality is awful, no easy way to send back and reclaim money. just dont use it, total rip off

17 May 2019
Unprompted review

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