Unacceptable Warranty Handling – Still No Resolution After 5 Months
I sent back a faulty AMD Ryzen 5 9600X processor to Maxtrade.lv under warranty on February 28, 2025, following all their instructions precisely. Despite multiple follow-ups in March and July, I have received no updates, no replacement, and no communication from their side.
This level of service is completely unacceptable. A 5-month delay with zero accountability shows a total disregard for customer support and warranty obligations. I provided the order number, completed the required form, and used the courier service they specified — yet I’m still left without a working product or any explanation.
I strongly advise others to think twice before purchasing from Maxtrade.lv, especially if you expect any kind of post-sale support.








