The dress itself is absolutely stunning and I’m really pleased with the quality. However, I do think the returns process and costs could be made much clearer before purchasing. Maya Deluxe don’t offer... See more
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I recently purchased 6 lovely dresses for my bridesmaids online and I had added the wrong colour belt into my order, I emailed the team and lovely Anna fixed my issue straight away she switched out... See more
Company replied
Isabelle was incredibly helpful when I required a last minute exchange on a bridesmaid dress that was purchased in January 2023. She went out of her way to keep me informed about every step of the pro... See more
Company replied
I wish I could give 0 stars. I placed an order back in November, and it’s now almost May – still no package. I’ve received repeated promises that it would be shipped, but nothing ever happens. No hone... See more
Company details
About Maya Deluxe
Written by the company
We are Maya Deluxe – a premium British Fashion Brand. We’re obsessed with bringing you beautiful romantic pieces that we hope will capture your imagination as much as they do ours.
Our collections are epitomised by our signature sequins and our intricate hand embellished designs. Timeless, elegant dresses with a touch of vintage boho charm are what we do best.
All our dresses are designed in house at our studio in Manchester – the traditional home of the British textile industry.
The creative process starts with an act of the imagination that is brought to life by our talented design team. From sketch, to fabric selection, to fitting and production, each dress is a labour of love. Our mission is to create magic! – Enchanting pieces, worthy of being part of your special day.
Contact info
32 Broughton Street, M8 8NN, Manchester, United Kingdom
- customercare@mayadeluxe.co.uk
- mayadeluxe.com
4.0
Great
116 reviews
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Hasn’t replied to negative reviews
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Orderd 2 beautiful Dresses for my…
Orderd 2 beautiful Dresses for my daughters from the mini maya collection. Delivery was super fast! And customer service was great. Jamie really helped me out a lot. Thank you so much again will defo be buying from here again! X
29 September 2022
Unprompted review
Bought a very last minute dress for a…
Bought a very last minute dress for a wedding this weekend from the Anaya collection - absolutely gorgeous dress and arrived in less than 24 hours!! Amazingly fast delivery!! I’d previously used the brand for bridesmaid dresses at my wedding and remembered to size up as they can be neat fitting, so if you’re busty I’d recommend doing the same!
7 September 2022
Unprompted review
Beautiful dresses
Beautiful dresses, great quality, fantastic prices. Definitely a website I keep in my favourites for that special occasion dress.
2 September 2022
Absolutely stunning dresses
Absolutely stunning dresses, amazing they do ‘plus size’ so not worrying about it not fitting anyone, delivered on time and free returns was easy - I bought multiple dresses so could decide in person which one I wanted
12 August 2022
Fab delivery, stunning dresses!
Fab delivery - ordered Thursday afternoon and the dresses were with me by Friday lunch time! This makes me feel very confident and at ease knowing if one of my bridesmaids isn’t happy with a dress I can trust their delivery and returns. The dresses themselves are stunning and fit with the theme of the day beautifully. The colours of each dress match perfectly and it was one of the only places online I could see that the colour is actually consistent from dress to dress. Worth the price for sure.
9 August 2022
Unprompted review
Beautiful dress
8 August 2022
OUTSTANDING.....
The customer service is amazing!!!! dresses arrived within 2/3 days of ordering.. quality is fabulous.. Unfortunately I had to return 1 of the dresses as it was too big.. monies were refunded within again 2 days and smaller size reordered and recieved within a day! would definitely highly recommend purchasing from Maya...
5 August 2022
I bought the 4 misty green sequin…
I bought the 4 misty green sequin dresses and they are gorgeous. I can't wait for my girls to wear them in August, I just hope it's sunny so they sparkle!
3 August 2022
Unprompted review
I didn’t receive my full order even…
I didn’t receive my full order even though when i place the order all the items were in stock! And it did arrive late. Also there is no petite section, i can place the order for the same dress in other websites and they have that option compared to ordering directly from Maya where you would expect them to have the full range.
1 August 2022
Excellent customer service & fabulous…
Excellent customer service & fabulous dresses.
My daughter ordered the dresses she loves & all are perfect.
We had to exchange sizes a few months later, but their customer service team are so helpful & friendly - this was not a problem.
I would highly recommend this company to anyone looking for pretty, feminine & stylish dresses for a special occasion.
I received kind emails & helpful information from the amazing team. They are prompt, professional & friendly.
Their care & attention to detail is 100%
Thank you so much.
16 July 2022
Unprompted review
Brilliant service my bridesmaid dress…
Brilliant service my bridesmaid dress came very fast brilliant service and good quality dresses
13 July 2022
Beautiful dresses and fast response…
Beautiful dresses and fast response with a refund when I needed to order a different size
19 June 2022
Fantastic service
Fantastic service, items arrived on time, beautiful dresses, I ordered 3 for an upcoming wedding kept 1 and returned the other 2. The returns process was easy and quick they received the items and issued my refund. Would definitely recommend and will use again.
16 June 2022
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