Mayberry Reviews 20

Liars. They KNOW.
FRAUD
I WILL BE GIVING THE PACKAGE TO A THIFT STORE
AND THIS COMPANY WILL NOT EVEN KNOW THE BUSINESS THEY DIDNOT GET. EVERY SOCIAL MEDIA WILL KNOW BLOCKING.

Stay clear of this company. Clothing is nothing like what is pictured. I ordered the same dress in two different colors and the dresses i received were two completely different dresses. It cost more to return them than they cost. Their return policy is horrible. STAY CLEAR!

I wish I could rate zero stars. I purchased a pair of these shoes and it’s just like wearing beach flip flops. I ordered beige and I was sent a pair on white that looks like marshmallow. Zero arch support. Please don’t waste your money!!! I spent 53.00 on a $2.00 shoe. I actually own a pair of Taos shoes and the picture looked just like the real deal for a third of the price. DO NOT WAIST YOUR MONEY’nnnn

This company does a great job of photographing and describing their clothing. Unfortunately the products do not match the descriptions of the photos. I purchased two items and both were very cheaply made. A summer dress was 100% polyester and though it looked great on the site it is something you would buy at a knock off street vendor for a few bucks (it was marked down to $50).

I also purchased a woodland animal print “warm turtleneck sweater.” It was cheaply made (thin, 95% poly, 5% spandex - not sweater material and certainly not worth the close to $50 I paid). I purchased a medium, my usual size and appropriate re: the size guide but it was extremely difficult to pull over my rather small head (I wear a small hat and have a small neck).

I explained that the shirt must’ve been wrong sized and a shared a video but was told it was correct and I could return it - pay for overseas shipping and a restock fee. I checked out what that would cost through the mail service and it would be almost as much as the item to begin with.

They tout their refund policy but it is so onerous as you have to pay overseas shipping fees and restocking fees well so suffice to say the refund policy means toyay get a few bucks back if your items don’t work (maybe 10 or 20 cents on the dollar).

I went back-and-forth with the company over more than 14 days and the end result was me donating both items to Goodwill. Videos, photos and explanations went nowhere.

I did look at reviews on their website which are almost all favorable and highly rated. Unfortunately, I did not do my homework on trust pilot or Google reviews as those, more accurate reviews, explain the lack of quality and poor customer service as well as extremely financially challenging return policies.

Again, the clothes look fun and well-made on the site but they are cheap and the photos and descriptions are absolutely not accurate.

DO NOT ORDER FROM THIS COMPANY! I echo all the previous emails. I feel completely duped and I should know better. Shipping is long, quality of clothing is awful and the return policy makes it impossible to get a refund. Shame on me but more importantly, shame on them.

Ordered shoes that was advertised as Orthopedic comfort, what I received was a pair of shoes that was nothing that was advertised, the foot bed was hard and uncomfortable, my toes felt like they were jammed up. I tried calling their so called customer service, that’s an absolute waste. Requested a return label, awaiting that, in the meantime my financial institution has placed a hold on the payment. Mayberry is a big fat fake, using the name Mayberry is a great insult to Andy Griffith and the town of Mayberry NC

I wish I could give zero stars. The clothes are of poor quality and sizing is off if you’re petite. The worst part is trying to return the item. There isn’t a phone number that works so you have to email them and after two weeks of correspondence I found out that I have to pay for my own shipping to return the item back to China or they’re offering a 15% refund and keep the item. The suit that I received was overpriced at $59 already. Don’t waste your money.

It is a fraud. Products come from China and look nothing like the website photo. Contact information is fake.

Delivery was long, which is OK since I am good with waiting for overseas fulfillment. BUT! It did not look anything like the photo. Pattern was (poorly) printed on, not woven in, fabric was appallingly cheap. EVERYTHING about it was crap. So I went to the site to process a return and refund. They may as well have said "sorry lady, you're stuck with it but we might refund your 15% of the price. DO NOT buy from these people! Caveat emptor!

I ordered size 7 US and got size 7 AUS. Completely their fault and wanted 15.00 to get a correct pair delivered. Only 5% refund. Quality of what arrived was cheap. Likely pennies to make and premium price with poor customer service.

The items were cheaply made and there is no reasonable way to return them

TOO BAD I CANT GIVE THEM ZERO STARS. Caught up in loop of emails they refuse to acknowledge their shoes are cheap and crappy feeling and just want to return and get my money back. They claim to be in NC - manufactured in China. Buyers be advised. 😟

Never ever use them. Totally a scam. Website pictures are not real. They are a smart scamming company. They allure you with unrealistic pictures. You get cheap merchandise weeks later and can not return. PLEASE take your time to read their return policy below, which I was able to receive 3 weeks of trying with no response. Everyone should read this review!!!! I will donate all items and block their frequent marketing emails. What a shame!

————
Option A – 15% Refund (Keep the Items)
We'll issue a 15% refund back to your original payment method. You're welcome to keep, gift, or donate the items — no return needed. Refunds are processed within 5–7 business days.

Option B – 70% Store Credit (Keep the Items)
Receive 70% of your order value as store credit toward a future purchase. The credit never expires, and no return is required.

If you'd still prefer to proceed with the standard return, please note that the following fees will apply per our Returns Policy:

15% restocking fee
Original shipping cost
Customs fees (if applicable)
Insured shipping is non-refundable
Bundle discounts will be recalculated based on items kept

BEWARE!!!! My order was a disaster as I previously stated in my previous review and today I received a response.
customer is responsible for the 15% restocking fee, the Original shipping cost, custom fees, insured shipping is non-refundable, bundle discounts will be recalculated based on items kept. The address is Wu Xi, Building 4, 4th floor, 58 Baiye Road Dongguan China, 523000. To avoid the hassle of international shipping let us work toward a more sustainable approach. A 15% refund and a $50.00 store credit. Are you kidding the products are poor quality and the size is all over the place. DO NOT ORDER FROM MAYBERRY APPAREL COMPANIES, That are also sold on AMAZON.

I ordered shoes. They told me it was undeliverable because my address didn't exist. They were having the items returned and it would be redelivered. Never happened. I asked for a refund. They said that they are still researching my problem. Every week when I ask, same answer. Giving me 20 % discount on next purchase but I've never recieved prior purchase or refund.

Got my shoes after 3 weeks - bad quality
Big disappointment

Like the. Other reviewers said, shame on me for not checking better. It seems like a legit site and makes you believe they are from North Carolina. The clothing is pretty cheap and the sizing varies. I ordered two dresses in the same size. One fit, the other was at least one size too small. I also ordered a top in the same size and it was really large. The material is cheap like you would get from the Chinese sellers on Amazon but this costs much more. And if you want to rerun anything, you have to pay to send it to their warehouse in Chine, pay the customs fees, and pay a 15% restocking fee. Needless to say, it will cost more to return than it cost to buy. If you want cheap clothes from China, get it from Amazon where you can at least return it.

Same experience as other reviewer. Company presents as North Carolina. They sent wrong size shoes and the materials are cheap. I emailed customer service to get a return which, according to their policy, should be done without charging me return shipping or the 15% restocking fee. Got a reply that a ticket had been created but am now being ghosted. Fraudulent company which misrepresents itself. AVOID

2 days ago
Stupid Me,For Not Checking Better
I ordered four tops from this company, thinking it was located in North Carolina, AS ADVERTISED. However, it is a Chinese company. Thus, returns must be shipped, by the buyer, to China. Sure, they are affordable, but not for returns. In addition to paying shipping and any tarrifs, the buyer must pay for customs charges PLUS a $15 restocking fee. Obviously, this means if you are foolish enough to buy from this company, you must keep what you get because returns aren't worth the cost. The fabrics are cheap. On the plus side, they fit pretty well. However, I must say DON'T BUY FROM THIS COMPANY.

I bought three items from Mayberry. They are now an oversees on-line only store. The items did not look anything like the advertizement. The materials were very thin and look very cheap (almost like a disposable tablecloth). Read the small print on returns. You need to pay to send them back oversees, pay duty charges plus a 15% restocking fee. I advice against any purchases