I ordered sheets. Customer service notified me they were going to be on back order but received them before the date they gave me.
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See what reviewers are saying
Horrible horrible service I waited three weeks and NEVER RECEIVED ANY KIND OF NOTIFICATION THST THE PRODUCT WAS OUT OF STOCK. CALLED TWICE THE last phone conversation the gal said they wer... See more
I am sorry I hate to make people a bad review but unfortunately you guys deserve it the worst one. I have done order wrong bar soap,Im not able to return because they charge me stocks fee plus if I'... See more
Overall, Mayfair provides quality products at an affordable price for owners of rental properties. However, my recent toilet paper order arrived smashed all over. Yes, that's the carrier's fault, but... See more
Company details
Information provided by various external sources
Serving the hospitality industry since 1946. We offer free shipping on your most common hotel and motel supplies.
Contact info
365 Criss Circle, 60007, Elk Grove Village, United States
- 8476310300
- sales@mayfairhotelsupply.com
- mayfairhotelsupply.com
3.7
Average
218 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We appreciate your responsive customer…
We appreciate your responsive customer service!
16 January 2020
Unprompted review
Parts received were as advertised
Parts received were as advertised, shipped in a timely manner and represented a good value.
9 January 2020
Unprompted review
Bad communication and follow up
23 December 2019
Unprompted review
My items are just lovely
My items are just lovely! They were shipped promptly and shipping cost were very reasonable. I'll definitely buy again.
11 December 2019
Unprompted review
Excellent service
Excellent service. Very pleasant customer service reps.
10 December 2019
Unprompted review
Good product....Good Price
4 December 2019
Unprompted review
Love these 'Fresh Face' washcloths
These 'Fresh Face' washcloths are awesome! They are a bit larger than the average washcloth and they are very soft!
They are nice to have out for guests. I discovered these at a B&B where we stayed. I immediately ordered them for friends for Christmas gifts. Perfect for houseguests as well.
3 December 2019
Unprompted review
vary satisfied with this company…
vary satisfied with this company ..Always prompted with my orders.
21 November 2019
Unprompted review
product as advertised and the prices…
product as advertised and the prices are good.
20 November 2019
Unprompted review
As expected.
15 November 2019
Unprompted review
Good product
14 November 2019
Unprompted review
High quality and beautiful
High quality and beautiful. Very pleased with these chairs.
6 November 2019
Unprompted review
Very good to do business with👍
6 November 2019
Unprompted review
Buyers Beware
First, I was contacted that one item was back ordered for over a month. Next they downgraded this item instead of upgrading, as most customer service oriented companies would. NO refund was given for the difference in the downgrade and what I paid for. Then only 2 of 9 item lines arrived and upon calling, they could not tell me where the rest of the items were or when they would arrive. They then sent me a copy of my order with tracking numbers attached to each item, after I called them repeatedly looking for answers. Not only were the tracking numbers inaccurate but I still have not received all items and it has been over a month. They receive one star from me since this was my first time ordering with them and the entire process has been a mess and a joke. I assume this is a middle man company that doesn’t actually stock anything nor handles any portion of the transaction except collecting money. I hope to find a better service for my next order that is hands on and dependable.
19 October 2019
Unprompted review
took a while to get
took a while to get
but good product at a good price
18 October 2019
Unprompted review
Great service!
24 September 2019
Unprompted review
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