Mayfair Weight Loss Clinic Reviews 

398
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers had a great experience with this company, consistently sharing positive feedback about their overall interactions. Customers frequently highlight the exceptionally fast delivery times and smooth order processing systems that ensure products arrive safely and entirely on schedule. Many individuals also appreciate the professional staff who provide genuinely helpful support and maintain clear communication from the initial purchase until final completion. However, some people mentioned experiencing frustrating shipping delays, occasional missing items, and complete instances of non-delivery regarding their essential medical orders. Consumers additionally noted significant difficulties reaching customer support and felt that responses were excessively slow or unhelpful when trying to resolve these urgent problems.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the fast delivery times, efficient... See more

Delivery service

People report positive experiences with delivery_service, noting that orders generally arrive quickly and on... See more

Order

Customers had ambiguous experiences with order, reflecting both satisfaction and frustration. Many reviewers... See more

Customer service

Clients share ambiguous opinions on customer service. While some reviewers experienced disorganised and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that employees are extremely helpful, polite,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A little expensive but goods are always delivered on time, you need to include Ireland in your deliveries

Rated 4 out of 5 stars

very quick prescription approval and dispatch. helpful and quick responses to email enquiries. the only downside is their price premium versus other providers but generally happy with them as my provi... See more

Rated 5 out of 5 stars

The Clinic has been my source for Mounjaro on my weightloss journey of 41 kilos so far. I am forever grateful to them for their efficiency, the smooth supply chain they've created and their supportiv... See more

Rated 5 out of 5 stars

I’ve had nothing but positive experiences with this company. Currently using the Mounjaro as a maintenance programme but I started and stayed with Mayfair since May 2024 and it’s the best thing I’v... See more


Company details

  1. Weight-Loss Service

Written by the company

We are a dedicated weight management clinic set up by a team of experienced professionals specialising in providing weight management services in one of the most elegant and glamorous parts of the world, Mayfair. All of our medication is dispensed and shipped directly from a UK-based, GPhC registered Pharmacy. We offer weight loss injections such as Wegovy (semaglutide) and Mounjaro (tirzepatide) as part of our medical weight loss treatment. We have combined the latest clinical evidence and years of knowledge in weight management to design a bespoke online consultation process. The online consultation along with the expertise of our clinical team enables us to recommend and support you with appropriate and effective management treatments.


Contact info

4.1

Great

TrustScore 4 out of 5

398 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.1

All reviews

(398)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Website easy to navigate

Website easy to navigate. Minimal fuss and speedy delivery. Communication from start to finish, each month, is clear and leaves no room for error. I recommend using Mayfair. Whilst this company isn’t the cheapest they are reliable and the products are top quality.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

The Clinic has been my source for…

The Clinic has been my source for Mounjaro on my weightloss journey of 41 kilos so far. I am forever grateful to them for their efficiency, the smooth supply chain they've created and their supportive team. Whenever I've needed to reach out to them for some matter they have always responded, always replied, always were helpful. Thank you Mayfair Clinic team.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Great admin team

Ordered and was a little delay but the team at Mayfair weight loss were on it , dealt with it and delivery date agreed and received as promised .

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent clinic

Excellent clinic ordered multiple times, very patient and friendly customer services unlike other companies out there. Hands down best. Don’t waste time with others

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

I always receive a great service whenever I order. No complaints. Highly recommend!

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Hassle free fast service

Been a customer for a few years now. Your medical history is stored so no repeating yourself over and over. Speedy response and delivery. Updated when prescription approved, shipped and delivered.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery
Asked questions and followed progress
Product well ice packed
They are the best company for this product by far

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Another great experience

After using Mayfair for over a year I was dubious to order again due the recent bad reviews. Nether the less I ordered Monday morning and arrived Thursday lunchtime with no problems at all😊

25 September 2025
Unprompted review
Rated 1 out of 5 stars

No customer service.

No customer service.

Broken Mounjaro pen and they play stupid in trying to sort. Don’t answer their phone lines and asking via email for information already provided. Maybe the hire stupid people or are deliberately incompetent.

Will not use again and looking at reviews, would seem I’m not the only person finding this ‘company’ difficult to deal with.

23 September 2025
Unprompted review
Rated 1 out of 5 stars

Uncontactable

Have used them reliably but they clearly have issues at the moment, no order, no response to emails and they have switched off their phones. Would not recommend.

17 September 2025
Unprompted review

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