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Mayo Wynne Baxter Reviews 

1,184
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making complex situations feel easy and stress-free. The service is frequently highlighted as excellent, with many noting the team's efficiency, clear explanations, timely guidance, and quick response times, ensuring they feel informed and confident. However, some customers noted concerns about service quality, including instances of unhelpful advice, incorrect reporting, or prolonged and inefficient conveyancing.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Customers had positive experiences with customer service, highlighting the professional, responsive, and... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt and efficient... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the process as easy, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is 27 years since we moved last. Things have changed drastically in the Property Market. Having MWB on our side has been fantastic, they are local, they know the area, know who to talk to and know... See more

Company replied

Rated 5 out of 5 stars

I would wholeheartedly recommend Mayo Wynne Baxter, and in particular Michelle & Sally for any house sale/purchase needs. You hear horror stories about solicitors during house buying, but this wasn't... See more

Company replied

Rated 5 out of 5 stars

Belinda at Mayo Wynne Baxter made what could have been a stressful situation feel easy. I was working to a deadline following my redundancy and she was responsive, clear, and incredibly efficient. She... See more

Company replied

Rated 5 out of 5 stars

Lisa Taylor has been exceptional in her attention to detail and responses to our many questions. I cannot rate her highly enough, it’s very reassuring to know Lisa has your back and your confidence... See more

Company replied


Company details

  1. Legal Services

Written by the company

Award-winning solicitors with offices across Sussex. Mayo Wynne Baxter employ outstanding legal specialists and deliver exceptional service for clients locally and nationally.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(1,184)

115 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional experience from start to…

Exceptional experience from start to finish. The initial contact with the front office was warm and efficient, followed by expert knowledge and clear, helpful advice from Marika. The entire process was handled with genuine understanding, empathy, and professionalism.

1 October 2025
Unprompted review
Mayo Wynne Baxter logo

Reply from Mayo Wynne Baxter

Thank you for your kind words and the 5-stars. We will pass it onto Marika.

Rated 5 out of 5 stars

The professionalism of the team at Mayo…

The professionalism of the team at Mayo Wayne Baxter stands out, they have helped me in two different occasions and I have been very impressed with their performance and leadership. Well done and for sure will recommend you to others.
Kind regards

6 August 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and for taking the time to leave us a review.

Rated 5 out of 5 stars

Estate administration

MWB gave me excellent support in the complex administration of my late uncle's estate for which I was the executor, submitting all the necessary information to HMRC and distributing the residue to the beneficiaries in a timely manner.

4 November 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-stars! We will pass it onto the team.

Rated 5 out of 5 stars

I engaged Mayo Wynne Baxter to assist…

I engaged Mayo Wynne Baxter to assist me with my redundancy. I found Ross and Brenda very friendly and helpful, and generous with their time. They dealt with my needs in a timely manner, and I would recommend to a friend.

30 September 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words. We will pass it onto Ross and Brenda.

Rated 5 out of 5 stars

Great service

Efficient selling of house ,great communication throughout.Thank you Simon

29 October 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-stars. We will pass it onto Simon for you.

Rated 5 out of 5 stars

Professional, warm and timely support

Nicole Humphreys gave me great and timely advice on my matter. She was warm, approachable and very professional. She was able to guide me through complex terms and documents with ease. Thank you for your service and support, Nicole!

29 August 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words. We will pass it onto Nicole and team.

Rated 5 out of 5 stars

Excellent Service

Juliet Godfrey and her team acted for us on the recent sale of our Newick property and we have been very impressed with the service we received. The sales process was complicated by the fact that we were living abroad throughout but the updates and communication we received from her and her team was exemplary. A special thank you to paralegals Chloe and Cheryl.

24 October 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words to the team! They are great and we will pass it onto them.

Rated 5 out of 5 stars

Excellent employment law support

I can’t thank Ross Spiller enough for his help with my employment law case. He was patient, responsive and supportive throughout a very stressful time, always taking the time to respond to my numerous emails and explain everything clearly so I fully understood my position and the process. Ross was professional, knowledgeable and achieved a positive outcome for me that I am delighted with. I wouldn’t hesitate to recommend Mayo Wynne Baxter, and especially Ross, to anyone seeking sound legal advice and effective representation.

26 October 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words Eleanor. Ross is great and we will pass this onto him.

Rated 5 out of 5 stars

thorough and polite

Simplified and explained a document thoroughly, politely suggested amendments to the other party which were accepted.

22 October 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-stars and for taking the time to leave us a review.

Rated 5 out of 5 stars

Highly recommended - The experience I have had in dealing…

The experience I have had in dealing through Michelle Payne has been excellent. I could not fault in any way how well I was treated with the sale of the property and the land sale.
Always available to help or guide me and have been truly grateful for all the help I had.

16 October 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words Wendy. We think Michelle is excellent too and we will pass this onto her.

Rated 5 out of 5 stars

Marie Stocks was brilliant.

Marie was brilliant at hearing my side and assisting with my case. Highly recommend, thank you! I got the outcome that I wanted and couldn’t have done it without her.

29 April 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words Laura, we will pass it onto Marie.

Rated 5 out of 5 stars

Ross was very thorough and explained…

Ross was very thorough and explained everything with appropriate language. Settlement went through without a hitch I'm very satisfied with this company.

21 May 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words. Ross is great and we will pass this onto him.

Rated 5 out of 5 stars

Great company

Worked with Victoria and Ross to expediate leaving my company after 16 years. Really good experience from all aspects. Thanks for your help both

15 October 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-stars. Ross and Victoria are fantastic and we will pass this onto them.

Rated 5 out of 5 stars

Great communications and service

Great communications and excellent speedy service. Felt very comfortable that I was in safe hands. Definately recommended.

2 October 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and the 5 stars!

Rated 5 out of 5 stars

Grounded, practical and informed advice

I was really pleased with the sensible and practical advice provided by Grant at Mayo Wynne Baxter. Family law matters can be very emotional but Grant keeps matters grounded and offers a thoughtful and practical way forward.

17 June 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-stars and for taking the time to leave us a review. We will pass it onto Grant.

Rated 5 out of 5 stars

Fantastic team

Very helpful from start to finish and we were able to get our first property on our desired date.

31 March 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-stars and for taking the time to leave us a review.

Rated 5 out of 5 stars

Quick to respond and helpful

Quick to respond and helpful. Sacha & team at Mayo Wynne Baxter made the sale of my house easy. A far cry from other conveyancing experiences. I sold my house without a chain and am now looking to buy a property, I’ll definitely be using Mayo Wynne Baxter for the purchase.

10 September 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words! Sacha and team are fantastic and we will pass this onto them.

Rated 5 out of 5 stars

The MayoWynneBaxter team were efficient and responsive

The MayoWynneBaxter team were responsive; helpful; and turned things around more quickly than has been my experience with some other solicitors for property transactions. I felt I could rely on them and never had to chase them.

31 March 2025
Unprompted review
Mayo Wynne Baxter logo

Reply from Mayo Wynne Baxter

Thank you for your kind words and the 5-Stars.

Rated 5 out of 5 stars

Michelle and the team at MWB were…

Michelle and the team at MWB were great, both in the sale and purchase of our house. Which proved slightly more complicated that 1st thought, but they were brilliant. Thank you

5 September 2025
Unprompted review
Mayo Wynne Baxter logo

Reply from Mayo Wynne Baxter

Thank you for your kind words. Michelle and team are great and we will pass this onto them.

Rated 5 out of 5 stars

Conveyancing Department

Mayo Wynne Baxter's conveyancing department kept me informed throughout the sale of the property.
If I had any questions, they answered immediately via telephone call or email. I would use this firm again. I am delighted with their service.

5 May 2025
Unprompted review
Mayo Wynne Baxter logo

Reply from Mayo Wynne Baxter

Thank you for your kind words and the 5-stars. We will pas it onto the Property team for you.

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