MazNavStore Reviews 733

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers overwhelmingly had a great experience with this company, often praising the product for working flawlessly and being a perfect, affordable alternative to dealership options. Customers found the ordering process straightforward and easy, with many appreciating the quick shipping and timely updates on their orders. The installation of the product was consistently described as simple and quick, often taking only minutes to set up and use. However, some people were dissatisfied with the product itself, reporting that the navigation card was faulty, did not work at all, or had issues with accuracy and speed. A few other people also felt that the product description was inaccurate, leading to unmet expectations regarding features. Additionally, some customers experienced delays in delivery, or received products that stopped working after a short period.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with its functionality... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and fast shipping,... See more

User experience

Clients share positive opinions on user experience, with many reviewers finding the installation process... See more

Price

Reviewers highlight positive aspects of price, consistently finding products to be a great value and... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy and straightforward,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nav card was faulty, caused GPS unit to freeze in car. Contacted their company, they advised that upon receiving proof of return shipment they would exchange the item. After slight delays received... See more

Rated 5 out of 5 stars

I have a disability and I depend on the visual and auditory assistance of my GPS in my 2021 Mazda CX-V. Someone stole my GPS chip, which was useless to them, because each GPS chip only works with the... See more

Rated 5 out of 5 stars

Read the reviews and was impressed by what I read. The other thing was the response time when I emailed with questions. Lightning fast! I also like that they give a discount for military service membe... See more

Rated 5 out of 5 stars

For years, my Mazda console has crashed intermittently and with increasing frequency. I eventually worked out that it was due to my Navteq SSD. I figured that, short of dropping $150+ on a new chip fr... See more


Company details

  1. GPS supplier

Written by the company

Never worry about finding your destination with easy-to-install GPS updates from the team at MazNavStore. Available for a variety of vehicle manufacturers, including Ford, Mazda, Mercedes, Toyota, and Nissan, our map improvements provide everything you need to hit the road. Roads change every single year at an average rate that can be as high as 15 percent in some places. But MazNavStore’s GPS updates provide you with the latest information on roads, highways, backstreets, and more. They also have the most up-to-date locations of restaurants, hotels, ATMs, and more. Reach out to MazNavStore today to learn more about our SD cards and to place an order.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

733 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Pleasantly surprised!!!

I went onto the website for the store, looking for a specific item and quickly found it. I ordered it and was given a delivery date, which was the actual delivery date! I received a confirmation email along with instructions on how to install the SD card which, in this day and age is unheard of! I am very grateful to this great company and I would easily use them again for any of my Mazda navigation card needs.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Experience was great

Experience was great, I ordered the wrong card, customer service did a great job of getting me corrected and helping me return the first one, and sending me the correct one, Thank you.

3 July 2025
Rated 5 out of 5 stars

Updated GPS

Very quick delivery. I had a question and text them and they were very quick to respond with the answer to my question. Very Happy with my purchase!

27 June 2025
Rated 5 out of 5 stars

Best service ever!

Best service ever!
Wasn’t sure of the sims card I needed
So I sent off an email few hours later got confirmation it was correct.
Received it rather quickly, popped it in
and that’s all I did. Works like a charm .
Dealership here in INDY WANTED $400
for the exact same card .
After a completely new CMU per
Class action suit which didn’t do anything to fix the spinning of it trying to connect. The SIMS card I believe was corrupted after the dealership did updates. It failed shortly after that.
When I called them after the new CMU
PLACEMENT failure … oh you have a bad SIMS card🤯. I told them this is what I said prior to the repair .
Can’t make this stuff up ppl
SAVE your money and sanity and SHOP
here!

21 June 2025
Rated 1 out of 5 stars

Didn't work and no responses from their tech support people, don't waist you time and money from their support

Doesn't work. I emailed their support page 7 times and no responses. Don't waist your money or your time.

28 June 2025
MazNavStore logo

Reply from MazNavStore

We have replied to you multiple times stating that you ignored the compatibility information and have purchased the wrong card. We have also offered an exchange for the correct card. Maybe our emails are landing in your spam/junk folder. Please update your Trustpilot review once you've confirmed this to be true.

Rated 2 out of 5 stars

The SD card they sent would not load…

The SD card they sent would not load anything. Customer service was responsive, but the only option they gave was send it back and get a refund. No troubleshooting or offering a replacement, which is annoying as I still need the maps updated. I haven't received the refund yet either, but these things usually take some time.

25 June 2025
MazNavStore logo

Reply from MazNavStore

Sadly we did not have compatible card for you. The refund was processed from our side even before we received the card back, we advised that your card company can take up to 7 days to process the credit to your account.

Rated 5 out of 5 stars

I had a amazing experience

I had a amazing experience. The site is straightforward to order for any specific Mazda model: Year & Trim. I got the exact OEM SD Navi card for our 2025 CX-5. I was kept updated on order processing & shipping.

24 June 2025
Rated 5 out of 5 stars

Way better alternative than being cheated by a Dealer!

I considered ordering the map update for my vehicle from a dealer. Then I was quoted the price and knew there had to be a better alternative. MazNav was the answer! The shipping was FAST! The install was simple and happened behind the scenes. simply popped the old card out and popped the new one in.

30 May 2025

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