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Company details
Written by the company
Unser Unternehmen betreibt Großhandel und liefert Waren an Unternehmen und Geschäfte sowie den Einzelhandel über einen Online-Shop. Wir sind einer der Hauptlieferanten von Kaminanlagen und -einsätzen im In- und Ausland.
Contact info
Konská 153, 739 61, Třinec, Czech Republic
- info@mbterm-kaminofen.de
- mbterm-kaminofen.de
4.1
Great
73 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from MBTerm-kaminofen.de
Guten Tag,
vielen Dank für Ihre 5-Sterne-Bewertung. Ihr Feedback ist für uns sehr wertvoll und ich schätze es sehr. Es freut mich, dass Ihre Erfahrung mit unseren Dienstleistungen einfach und reibungslos war. Ihre positive Bewertung motiviert uns, unsere Dienstleistungen weiter zu verbessern, damit wir Ihnen und anderen Kunden noch bessere Erlebnisse bieten können.
After one of the ordered pieces was…
After one of the ordered pieces was damaged, I had to argue a bit more than necessary. The items themselves were okay.
11 December 2025
Reply from MBTerm-kaminofen.de
Thank you for your feedback! We’re sorry to hear about the inconvenience with the damaged item. We’re glad, however, that you were satisfied with the products themselves.
Kind regards,
Your MBTerm Team
Reply from MBTerm-kaminofen.de
Dear Customer,
We’re very sorry to hear about the delay and the damaged items. Please contact our team so we can help resolve this.
Best regards,
MBTerm Team
Reply from MBTerm-kaminofen.de
Your review made our day! We are grateful for your trust and glad that your experience with us was a good one.
Best wishes,
Your MB Term Team
Different from description
Not like they showed it in the pictures, long delivery without good tracking
8 September 2025
Reply from MBTerm-kaminofen.de
Vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben! Es tut uns leid, dass der Artikel von der Beschreibung abweichte und die Lieferung länger gedauert hat als erwartet. Wir schätzen Ihr Feedback sehr.
Mit freundlichen Grüßen,
Ihr MBTerm Team
All good and fast
13 August 2025
Reply from MBTerm-kaminofen.de
Thank you so much for your kind words and positive feedback! We are very happy to hear that you were satisfied with your purchase.
Best regards,
Your MB Term Team
Very Great perfect!
7 August 2024
Reply from MBTerm-kaminofen.de
Thank you so much for your kind words! We're happy to hear everything was perfect. We look forward to serving you again soon!
Best regards,
Team MBTerm
Goood communication short delivery…
Goood communication short delivery time, products correct.
6 August 2024
Reply from MBTerm-kaminofen.de
Thank you very much for your positive feedback! We're delighted to hear that you were satisfied. We truly appreciate your trust in us and look forward to serving you again in the future!
Best regards,
Team MBTerm
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