I just wanted to say thank you to Alan and the team at McArthur Morgan. Alan especially for his support throughout and taking an interest in my progress. As a 'senior' online student, I found the proc... See more
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See what reviewers are saying
Wish I had read the reviews before. I wouldn’t recommend using the company, cheaper for a reason! Because they’re not at a professional level. Deactivated my account after the direct debi... See more
McArthur Morgan has helped me as an On Demand student for both level 3 & 4 AAT. The videos are detailed while going through the content & provide tips & tricks on what is likely to come up & how to ap... See more
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I have just completed my AAT level 4 with distinction. I chose on demand so I could study at my own pace, the pre recorded lessons were easy to follow and there were lots of follow up questions after... See more
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Company details
Information provided by various external sources
If you are passionate about Accountancy we want to be the ones who help you get started into developing a new exciting career. Whether you are looking for a career change or you currently work in accounts, we can help you achieve your goals.
Contact info
The University of Law, 2 Bunhill Row, EC1Y 8HQ, London, United Kingdom
- 07961 015929
- enquiries@mcarthurmorgan.com
- mcarthurmorgan.com
4.4
Excellent
203 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Live Online AAT level 2 Cert in Accounting
Signed up for Live Online AAT level 2 certificate in Accounting with McArthur Morgan. Remi was very helpful getting me set up and responded to my queries ensuring I had all the workbooks and practice papers, nothing was too much trouble. Tom our tutor was good and kept the pace of the course in line with completing it within six months.
21 August 2025
Unprompted review
Reply from McArthur Morgan
Hi Lauraine
Thanks for taking the time to write a review of your time studying with us. I'd like to offer you huge congratulations, on behalf of all of us at McArthur Morgan, on your success at Level 2.
It is very pleasing to read that you enjoyed your study experience and that we were able to provided you with everything needed for you to complete your Level 2 qualification.
Thanks again for the review.
I will be sure to pass on your kind words to my colleague Tom who will be thrilled to know that you have achieved such excellent pass rates.
All the best with your career and studies going forward and if there is anything that we can help you with please be sure to contact us and we will be happy to help.
Thank you Vanessa, Alan, Remi, Siobhan and Lisa.
Dear Team,
I hope this review finds you well. I am delighted to share the news that I have successfully passed my AAT Level 3 and 4 qualifications with McArthur Morgan, and I wanted to take a moment to express my heartfelt gratitude to you and your team for your unwavering support throughout this journey.
First and foremost, I would like to extend my sincerest appreciation to both Alan and Remi for your guidance and encouragement. Your efforts have been instrumental in helping me achieve this milestone, and I am truly grateful for your dedication.
Additionally, I must acknowledge the invaluable assistance provided by the exams team, namely Siobhan and Lisa. Their hard work and efficiency have not gone unnoticed, and I am thankful for their role in ensuring a smooth and successful examination process.
Lastly, I would like to pay a special tribute to the late Vanessa, the tutor we have unfortunately lost. Vanessa's support and teaching were an integral part of my success, and I am deeply saddened by their absence. Her contribution, will always be remembered and appreciated.
Thank you once again for everything. I look forward to continuing my professional development.
24 July 2025
Unprompted review
Reply from McArthur Morgan
Hi Ismaeel
Thanks very much for the review. After reading this I have many things to say but will restrict this due to space.
Firstly, I must thank you for your kind words about our dearly beloved and much missed colleague Vanessa. I couldn't have put it any better, Vanessa was an integral part of McArthur Morgan and she played a pivotal role in the studies and career of so many of our students. Her legacy will most definitely live on.
I, and the whole team, really appreciate your comments, which I personally found very emotional.
Huge congratulations from all of us at McArthur Morgan on your success at AAT Levels 3 and 4. You definitely deserve your success as I know how much effort you have put into achieving your study goals.
It is very kind of you to mention the guidance and advice that you have received along your journey but ultimately the achievements are down to the hard work and dedication that you have shown.
It will give me immense pleasure to pass on your appreciation to my colleagues who I am sure will be as pleased as me to read of your success.
I should like to finish by saying that it has been a pleasure working with you throughout your studies with us. We are in the business of helping students to achieve their qualifications and ultimately change their lives and you success is most definitely warranted.
All the very best with your career moving forward and please do not hesitate to reach out to us if there is anything that we can help with, or just to keep in touch.
Thank you again for the wonderful review.
AAT On Demand
I was recommended this provider to begin my AAT studies (Level 1 Bookkeeping) and have found the whole process easy to follow from start to finish. As an On Demand user I have had unlimited access to the course videos and support if required. The videos themselves were very clear and easy to follow, especially considering I was learning new information. I liked that the course then followed into a revision phase after completing all the learning, and this gives you plenty of mock exams to try and a walkyhrough of all the answers.
So thank you Alan and the team and I look forward to moving onto Level 2.
30 June 2025
Unprompted review
Reply from McArthur Morgan
Hi Chris
Thank you very much for taking the time to document your study experience with us at McArthur Morgan.
Many students study via the On Demand option and like you, they find the flexibility of study dovetails perfectly with their personal lives.
We aim to provide our On Demand students with all of the resources and tutor support required to study at their own convenience. It is pleasing to read that you found the course videos and support useful.
Congratulations on your success at Level 2 and very best wishes for your continuing studies.
Thank again for the kind review and please reach out to us if there is anything that you may need.
Great experience….will use again!
The course content/resources are very detailed especially when using the On Demand version.
Tom Dimelow is very clear in all the videos, and breaks down the teaching in a way students of varying knowledge can understand.
Siobhan Cook was so helpful with helping navigate the exam process, answering questions or directing things to the AAT. She was also very approachable and supportive when taking exams at the London campus, which did mean a lot for someone taking this type of qualification for the first time.
27 June 2025
Unprompted review
Reply from McArthur Morgan
HI Rory
Thank you very much for taking the time to write a review.
We are delighted to read that you found both the On Demand course resources and our tutor and admin support to have been useful in your studies.
At McArthur Morgan we aim to make the entire study experience a positive one so to receive your endorsement is very pleasing.
Very best wishes for your studies going forward and thanks again for the review.
Remi & Siobhan are always super…
Remi & Siobhan are always super helpful. In general this is a very professional team who are very supportive and well organised.
19 June 2025
Unprompted review
Reply from McArthur Morgan
Jonathan
Thank you for leaving a review.
It is always a joy working with a student that is dedicated, hardworking and keen to succeed, as you have been.
It was obvious from the outset of your studies that you would be a high achiever and your exam results this far echo this.
We look forward to continuing to assist you where required on your study journey.
Thank you again for your review.
Great customer service and responses
I joined the Bookkeeping Level 1 on-demand course last year. I got going really quickly, the learning materials arrived promptly and the online interface was easy to use. Replies to queries I made to my tutor came back within 24 hours which was great.
I was about 60% through the course when I hit a period where I couldn't study, but knowing it was on-demand I didn't stress about it too much. When I returned to study I found the course had disappeared from my online portal. When I queried, I discovered the course had a time limit of 6 months access, apparently referenced in the T&Cs, but it was mentioned nowhere on the screen when I purchased the course so I hadn't realised. I was pretty upset as I felt this was quite devious to not be up front about such restrictions.
The lady I spoke to on the phone was very understanding of my situation and extended my access to the course for an extra couple of months so that I can go ahead and finish.
I actually had 3 different people reach out to solve my issue within a few hours of me sending an email and leaving a voicemail over the query, so in terms of customer service response it was excellent and I am very grateful for the extension. It is that kind of response that means I am really happy to have chosen McArthur Morgan to study with.
17 June 2025
Unprompted review
Reply from McArthur Morgan
Hi Joanne
Thank you for providing some feedback on the course that you studied with us at McArthur Morgan.
I would like to begin by apologising if you were not fully aware of the expiry dates of your access to the study resources.
This information is clearly highlighted in our terms and conditions and on our website, but I will ensure that going forward our enrolment team explain this more, if necessary, to potential students.
As you have found, we try to be as understanding as possible with all student queries so it is good to read that one of my colleagues was able to assist with your issue and get your studies back on track.
Thank you again for your understanding and good luck with your studies going forward.
I had a very positive experience while…
I had a very positive experience while studying with McArthur Morgan. My tutors Tom and Vanessa were very knowledgeable, and it was a pleasure listen to them. I am very grateful especially for having this extra time to complete my course as I work full time, have two kids and generally very busy schedule. Remi, the person who does all admin, was always amazing and going extra mile so I can have everything to help me achieve my goals. Finally the invigilators Ms Siobhan and earlier Remi were always very kind. Once I thought I forgot my glasses and Remi asked me not to worry, go home and come back later. I found them downstairs soon after but I did appreciate that Remi was so kind to me always.
7 June 2025
Unprompted review
Reply from McArthur Morgan
Hi Maria
Thank you so much for taking the time to write a review about your experiences studying with McArthur Morgan.
It is very nice to read your comments about our tutors. I will be sure to pass this on to Tom so that he is aware of your kind words.
Trying to combine studying while raising children and working full time is a very difficult so you should be very pleased with your study success so far.
Please continue to reach out to me (Remi), or your tutors, if you have any queries or if there is anything that you need and we will be very happy to do so.
Good luck with your studies going forward and thank you for the review.
Great Course
I am doing level 2 accounting and McArthur Morgan are great i started with OnDemand learning and i wasn't getting anywhere fast, the collgue are accommodating and switched me to live online and well.... in 2-1/2 months i have sat and passed 2 exams at 96% and halfway though my last book i joined 14 months ago and haven't had no where near as much motivation as i have in the last 2-1/2 months. The classes are informative and the tutors are through, no question to silly and you cant ask to many times. I would like to shout out Lisa who has been amazing and i am sure i have drove crazy with our regular calls but i couldn't have done it without you.
14 April 2025
Unprompted review
Reply from McArthur Morgan
Hi Jay
Thank you so much for taking the time to write a review of McArthur Morgan. We always welcome student feedback.
It is interesting to read that you were not progressing as well as hoped while studying on the On Demand course option. Our experience tells us that all students enjoy different study pathways and methods. The On Demand option tends to work for those students that prefer to study at their own pace but the majority tend to prefer the interaction involved via the Live Online option.
I am very happy to read that since you have switched to the Live Online option things have improved. Many congratulations on your success at the first two assessments that you have taken. Your percentage pass rates are very impressive. You should be very proud of the effort that you have put in.
I will have pleasure in passing your kind words to both our tutors and to my colleague Lisa. We look forward to helping you complete the remainder of the Level 2 studies but I would urge you to continue reaching out to our tutors an admin team if you have any queries.
Thank you again for the kind review.
Excellent experience so far. Would recommend highly!
I have just started my level 2 Bookkeeping qualification “On Demand” with McArthur Morgan and have been pleasantly surprised about how straightforward and well organised it has been. Having only ever previously studied in a face to face capacity around 17 years ago, I wasn’t sure if the On Demand would give me the depth of learning I would need but it has been an excellent learning experience so far. Lisa has been fantastic at replying promptly to any admin queries (of which I have had very few as it is all quite simple and self explanatory to use) and Tom,the tutor, has created really easy to follow learning material and also responds quickly to any questions regarding the material.
Couldn’t be happier with my experience and would definitely recommend to anyone who wants to learn On Demand to fit around busy lives, children, work etc as I am doing.
Just passed my first Level 2 unit with 96% and the clear and well organised learning videos/revision kit questions/practise papers etc have had a lot to do with this. Big thanks to the team.
9 April 2025
Unprompted review
Reply from McArthur Morgan
Hi Palvinder
Thank you for the review of McArthur Morgan which is very kind.
The world is a very different place for us all since Covid and we have many students that are initially unsure how the On Demand study option will suit their requirements but after joining they understand that there is no need for concern. Face to face tutorials are often beneficial but these are increasingly a thing of the past.
As you have experienced, we provide a very thorough On Demand study package that includes in depth study recordings, associated study materials and of course tutor support.
I am very pleased to read that you achieved an excellent percentage pass rate of 96% in your first assessment. You should be extremely pleased with the effort that you have put in so far.
I will be sure to forward your comments to both Tom and Lisa who will be very pleased to know of your success so far.
Thank you again for recommending McArthur Morgan and for the kind review.
Good luck with your studies going forward and please continue to reach out to the team should you require anything at all.
I recently joined McArthur Morgan for…
I recently joined McArthur Morgan for some bookkeeping training and I’ve found the experience excellent from enquiry to booking to the course itself. Alan was really helpful and informative at the enquiry process and the training modules are excellent. I’ve done lots of online training both live and on demand and this is by far the best one I’ve experienced. I will be continuing my education through McArtherMorgan beyond this qualification. Would highly recommend to anyone considering training providers.
1 April 2025
Unprompted review
Reply from McArthur Morgan
Hi Jennifer
Thank you so much for the lovely review. Your feedback means a lot to us and is much appreciated.
We aim to offer a complete service to our students so it is great to read that McArthur Morgan has provided a positive experience from your initial booking all the way through your studies. I will be happy to forward your kind words to my colleague Alan.
I would also like to thank you for the comments about the On Demand course that you attended. We look forward to helping you successfully continue your accounting studies.
Thank you again for your review and for your recommendation of McArthur Morgan. Please contact us if there is anything that we can help you with.
Excellent training provider
Excellent training provider, and Tom is a wonderful tutor.
27 March 2025
Unprompted review
Reply from McArthur Morgan
Hi Catherine
Thank you very much for taking the opportunity to post a review of us at McArthur Morgan.
I am very pleased to read that you have rated us as excellent and I will be sure to forward your kind words to my colleague Tom.
Thank you again for your review.
Would recommend
I took a part time bookkeeping course with McArthurMorgan over the past 11 months and have recently qualified. I found them to be informative, knowledgeable, organised and well-equipped to assist with both online and in-person learning. Tutor Tom in particular was brilliant - his approach was great for delivering the necessary skills and knowledge to pass assessments, but also shone light on real-world contexts and scenarios.
20 March 2025
Unprompted review
Reply from McArthur Morgan
Hi Rob
Many thanks for taking the time to write a review of McArthur Morgan. We really appreciate the feedback shared.
It's good to read that you have been successful in your accounting studies so far. I have spoken to your tutor who tells me that you are a very dedicated students, so very well deserved.
I will be sure to pass on your kind words to our tutor Tom. I hear positive things about Tom from so many students that respond well to his interactive and advisory teaching style so it is good to read that you echo this.
Many thanks again for taking the time to review McArthur Morgan. Please continue to contact us should there be anything that we can assist you with.
I have had the best experience using…
I have had the best experience using McArthur Morgans on demand courses for the level 1, 2 and 3 bookkeeping. Everything you could need is given to you and knowing the support is there if you need it is a great help.
15 March 2025
Unprompted review
Reply from McArthur Morgan
Hi Josh
Thanks so much for the review. Really good to read of your positive experiences studying with us.
Good luck with everything going forward and thanks again for the review.
Just started with McArthur Morgan last…
Just started with McArthur Morgan last year, started Credit & Debt Management. Vanessa my tutor was very knowledgeable and made it very easy to understand. I passed my Credit & Debt Management exam and I am now studying for my next course.
14 March 2025
Unprompted review
Reply from McArthur Morgan
Hi Amber
It was lovely to read the review that you posted relating to your studies so far with McArthur Morgan.
All feedback is very welcome so thank you for taking the time.
Many congratulations on your success at the Credit and Debt Management assessment. As you are aware, Level 4 is very challenging so you should be very proud of your achievements so far.
Very best of luck with the remainder of your studies. We look forward to helping you achieve your study goals but please continue to reach out to your tutors and our support team who will be most happy to assist you.
Thank you again for the very kind review.
The tutors and the structure are good
The tutors and the structure are good, no complaints. However, they never address your concerns if something isn’t right, and they may need to issue a refund. The only thing I need is a response from them. I’ve sent a couple of emails, and one of the staff members already forwarded them, but I’m still waiting for a reply almost 3weeks. This is the worst service I’ve ever experienced, and I would not recommend wasting money here.
24 February 2025
Unprompted review
Reply from McArthur Morgan
Hi Diep
Thanks you very much for the review. Although we generally receive very positive feedback we understand that this is not always possible so thank you for taking the time to contact us with your concerns.
Since you posted this review I have tried to contact you a number of times by both telephone and email, to try and discuss how we can assist you going forward, but unfortunately I have not been able to speak with you directly.
Pleasecould I ask that you contact me directly at liveclass@mcarthurmorgan.com and we can try to arrange a suitable time to discuss the options available to you.
We are extremely disappointed when anybody has a negative experience and we would like the opportunity to show you that studying with McArthur Morgan is neither a waste of your time or money.
I look forward to hearing back from you when convenient.
McArthur Morgan has been fantastic…
McArthur Morgan has been fantastic throughout my Level 2 exams. Tom is very engaging throughout lectures and explaining the exam questions through real-world scenarios is very useful. Remi and Student support are also very quick to get back to you with suggestions and guidance.
10 March 2025
Unprompted review
Reply from McArthur Morgan
Hi Daniel
Thank you very much for the review. We at McArthur Morgan really appreciate you documenting your study experience with us.
It is very pleasing to read your comments about both your tutor and our student support team. I will pass on your kind words to Tom and the team.
The overwhelming majority of students echo your views about Tom's teaching style and how he brings the topic alive by providing real world scenarios in his tutorials so it is good to read your endorsement.
Many congratulations on your success at the level 2 assessments and very best wishes for your continued success at AAT.
Thank you again for the review and please do not hesitate to contact us should there be anything that you think we can assist with.
Best choicee I made during my AAT studies
I started studying with McArthur Morgan my final AAT level 4, after completing level 2 and 3 at a different college. The difference between the two colleges was stark, McArthur Morgan offers outstanding service to the students, and are quick to respond to any concerns and always eager to help.
7 March 2025
Unprompted review
Reply from McArthur Morgan
Hi Issac
It is very kind of you to have taken the time to review your time studying with us at McArthur Morgan. We genuinely appreciate all feedback so thank you very much.
We strive to provide our students with an enjoyable, informative and ultimately rewarding study plan so although we do not compare ourselves with other training providers it is very pleasing to read that you felt the benefits of studying with us.
We are aware that all student have different study needs and requirements so we try to offer an individual student study experience.
All the best with your studies and with your career going forward.
Please continue to reach out to us at McArthur Morgan should you need anything and we will be happy to try and assist.
Thank you again for the review.
Supportive Team
Really supportive team at McArthur Morgan got me through from AAT level 2 to 4 with great tuition and guidance throughout. Always on hand to answer questions and really easy to follow sessions. Thanks team!
21 December 2024
Unprompted review
Reply from McArthur Morgan
Hi Rachel. Thank you for taking the time to review McArthur Morgan.
Your kind words are lovely to read and it has been our pleasure working with you along your study journey.
Very best wishes with your career going forward and thank you again for the review.
I had a great experience with McArthur…
I had a great experience with McArthur Morgan. The registration process was simple and the staff were very helpful, especially Siobhan. The exam itself was professionally managed, with a smooth online setup and responsive support in case of any issues. Overall, a reliable and efficient exam provider—I would definitely use them again!
27 February 2025
Unprompted review
Reply from McArthur Morgan
Hi Mark
Thank you for the review. We at McArthur Morgan are always grateful to receive student feedback, so thanks for taking the time to write this.
It is very pleasing to read that your exam booking and subsequent sitting was managed as smoothly as you have suggested.
I will be happy to forward your kind words to my colleague Siobhan.
Many thanks again for taking the time to write the review and please continue to reach out to us if there is anything that we can assist you with.
Cannot speak highly enough of McArthur Morgan
I have had bad experiences with online learning previously (with different courses), but I really wanted to explore options for AAT as I think I could thrive in accountancy.
I had looked online for recommendations and see which training providers had the most negative and positive stories from students. McArthur Morgan has an incredible reputation, and there is no shortage of kind words about this training provider on other forums, such as reddit. One particular piece of feedback that was repeated is the value for money.
Even with all the positivity I had seen, I was still apprehensive. I did speak to an agent from AAT before deciding on anything, but they aren't able to give recommendations, which I understand.
However, I did call McArthur Morgan and spoke to Alex, who was lovely and gave me a lot of detail and sent me detailed emails regarding the L2 Bookkeeping and the L2 Accounting (I hadn't yet decided which one to choose), including the run-down costs, clarified what is and is not included, with the option of hardcopy materials.
From my previous experience, I was still rather nervous about committing, but I then rang up McArthur Morgan on a Friday evening, and spoke to Alan, and I had a wonderful discussion with him. I bit the bullet and enrolled. I decided to do the On Demand rather than live classes because, even with the option of a flexible timetable, I am unsure if I could attend all the classes.
I was told that I should receive the information and my login for the portal by Tuesday from the On Demand team. The next day, on Saturday at 10.22AM, I received the link as my portal was set up. Incredible turn around time, I was expecting it to be Monday or Tuesday which would have been absolutely fine, but I was ecstatic and started the course that weekend.
I must say that the portal is so straight forward, it is easy to use, and it is aesthetic.
With the On Demand courses, all the videos are fantastic, Tom is very clear and explains everything so well. I have never had any difficulty with loading videos or anything like that, it is all seamless. There is even an option to speed up or slow the videos down, which I very much appreciate as someone who always watches videos on a higher speed.
Whenever I have contacted either the On Demand support team or Tom himself, they have gotten back quickly with everything I needed at the time. The lack of support is one thing I was concerned about as even though the salesperson promises it all, I have not had it, but that is NOT the case at all with McArthur Morgan. They are responsive and actually seem to care about their students' progress.
I am incredibly pleased with my decision to enrol on the L2 Accounting course with McArthur Morgan. Within three weeks, with Tom's videos and the resources provided online (I did not opt for hardcopies), I have already achieved a 90% result on the first exam. Even with the On Demand option, it is very engaging, which is what I personally need in order to learn, and I am already receiving the results.
TLDR:
If you are looking at the reviews of different training providers, don't look further; McArthur Morgan are a dedicated AAT training provider who care and have incredible resources especially for the price.
31 January 2025
Unprompted review
Reply from McArthur Morgan
Hi Lauren
Thank you so much for taking the time to write such a lovely and detailed review of your experiences with McArthur Morgan. I will not name them all here but I will contact each of my colleagues to pass on your kind words.
I am very happy that to read that you think that " we actually seem to care about their students' progress" as this is exactly our company ethos.
Although we have many students studying both live online and on demand, we appreciate that ALL students are individuals and we believe that they should be treated as such. This begins from the point of their initial enquiry until they have completed their studies with us, and in many cases beyond.
It is as important to us, as it is to our students, that they are successful in achieving their study goals, so it is fantastic to read that you did so well in your first exam. It is also satisfying to read that we at McArthur Morgan have gone some way to changing your perception of online study courses.
Thank you again for being kind enough to review and recommend McArthur Morgan and please do contact us should there be anything at all that we can assist you with.
Good luck with your studies going forward.
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