MCB Real Estate Reviews 14

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Customer Service

We have rented a property from MCB and Farwa was absolutely lovely when showing us round and really helpful with any queries we had during the process of applying for the property. She drove an hour to the property when we asked if we can do some measurements before the tenancy period started. When we moved in a few things weren’t working but Farwa immediately resolved the problem which I think is fantastic. We are very happy in our new home and Farwa made it an easy and stress free process. We also appreciate with her quick response with problems occurred in the property. She will also follow up afterwards just to check if problems got resolved. Thanks for all the help.

23 October 2022
Unprompted review
Rated 5 out of 5 stars

The Service was great and professional

The Service was great. Very responsive, professional and supportive.

I will definitely work with them again.

21 December 2021
Unprompted review
MCB Real Estate logo

Reply from MCB Real Estate

Kaiserine, thank you so much for your kind words and we look forward to working with you again!

Rated 5 out of 5 stars

Outstanding service and professionalism

I work as a Concierge on an upmarket residential building in Central London where I deal with Estate Agents on a daily basis,some of which I shadow during viewings at the property,others I interact often which in itself gives me an insight to the goods and bads happening when one looks for a new place they will call home.
I just settle in to a new place.
I search relentlessly for a couple of months, dealing with my fair share of Letting companies and Estate Agents along the way and I have to tell you all that the service and professionalism provided and demonstrated by MCB Real Estates and its staff was outstanding throughout.
From the consistent support overcoming hurdles to the timely and efficient schedule of viewing,contract exchange and check-in I have nothing less than praises and appreciation for their diligence and hard work.
Am absolutely delighted with the experience and if in need,in the future they will be my first port of call.
Meanwhile I wish them outstanding success as we all need professional and competent people on all walks of life and I can not recommend them more to anyone facing relocating or looking for the first step on the housing ladder.
Consider contacting MCB Real Estate and rest assured you are in good hands.
To the MCB staff.....
THANK YOU FOR ALL YOUR HELP!

7 December 2021
Unprompted review
MCB Real Estate logo

Reply from MCB Real Estate

We're pleased to know that your experience with us was a good one, Marcello! Thank you for the time you took out to write us a review. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can help you in the future!

Rated 5 out of 5 stars

Excellent Care about Clients

1. Excellent Care about Clients
2. Very Efficient Time Management
3. Superb Work Ethic
4. Expert on tackling challenges

9 October 2021
Unprompted review
MCB Real Estate logo

Reply from MCB Real Estate

Thank you so much Halim!

Rated 5 out of 5 stars

Meticulous, Caring, Brilliant!

My husband and I are overseas landlords and needed someone we can trust to manage our property. We initially entrusted our home to a well-established company but were extremely dissatisfied with their ‘service’ and exorbitant fees.
Following this experience, we decided to entrust the management of our property to MCB Real Estate, and we have had nothing but great service. Simran and her team have gone above and beyond to ensure that our property is well managed. We receive regular updates which allows us the peace of mind so vital when living on the other side of the world. Our tenants, after having almost no contact with the previous estate agents, have also reported being very pleased with the friendly and supportive service provided by Simran and MCB Real Estate.

2 October 2021
Unprompted review
MCB Real Estate logo

Reply from MCB Real Estate

Hi Bhavna,

Thank you for your kind words. We really appreciate it and are glad you enjoyed your experience with MCB Real Estate.

Rated 5 out of 5 stars

MCB Real Estate Agents, Top notch !!

MCB Real Estate Agents were absolutely brilliant from contact to securing property. They were always polite on the phone, on time at properties and took their time with viewings. MCB came up head and shoulders above the local competition. 5 star service. Would definitely recommend!!

24 September 2021
Unprompted review
MCB Real Estate logo

Reply from MCB Real Estate

Thanks for sharing your experience Wale! We really appreciate it

Rated 5 out of 5 stars

Farwa is one of the main reasons i love…

Farwa is one of the main reasons i love this estate agency. Such an amazing person, she’s extremely helpful and polite. Shes very responsive and would do anything to serve your needs.

20 September 2021
Unprompted review
MCB Real Estate logo

Reply from MCB Real Estate

Hi Khaleel,

We truly appreciate your kind words!

Please do not hesitate to contact us with anything in the future.

Many thanks,
Farwa

Rated 5 out of 5 stars

Simran from the MCB Real Estate team…

Simran from the MCB Real Estate team has been lovely and prompt to communicate with - many thanks for the help!

20 September 2021
Unprompted review
MCB Real Estate logo

Reply from MCB Real Estate

Hi Mansha,

Thank you for your kind words! We really appreciate it.

Many thanks,
Simran

Rated 5 out of 5 stars

An honest estate agent

An honest estate agent can be difficult to find in this day and age but MCB are very professional and honest. At no point have they ever let a call go to voicemail and not returned it and they have always had the information on hand that is requested. I look forward to working with MCB over the years. Keep up the great work.

20 September 2021
Unprompted review
MCB Real Estate logo

Reply from MCB Real Estate

Thank you for your kind words, James! We look forward to working with you in the future

Rated 5 out of 5 stars

I was in need of a tenant and i was…

I was in need of a tenant and i was referred by a friend to MCB Real Estate, what can i say. I am very impressed with how professional and responsive they have been throughout my dealings with them. They managed to find a suitable tenant in a short period of time. A massive thank you to Simran and Farwa on there brilliant customer service skills. Thank you.

20 September 2021
Unprompted review
MCB Real Estate logo

Reply from MCB Real Estate

Hi Randeep,

Thank you for your kind words! We really appreciate it.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look