We have loved McCains roast potatoes for a good few years but suddenly they have hard putty like pieces in them, they are hard and un eatable, not buying them any more. Tescos are more reliable. Hopef... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have stopped buying McCains fries. I was fed up with loads of black and green colour on the ends of the fries. I had to break it all off. Then I found out it was mould which I did have my suspicions about. I understand a lot had been recalled. I won't bebuying them again.
Mum had a mccains beef and veg meal , was nearly all veg,and the meat was tuff as a tractor tyre . Disgusting . You gotta be joking..never trusting mccains products again.
Tasteless food. They are making fools.
They are spreading disease in people. Don't purchase this food item.
Bought the McCains frozen Lamb Roast dinner and it was disgusting, the lamb is not real lamb roast meat like you see in the picture on the box, it's 2 slices of round process meat, which is awful very artificial, years ago it was real lamb, and you get half a dozen small bits of potato and a gallon of peas, a waste of money, certainly cutting costs
Disgusting fries. Don’t know what happened but quality gone down.
I used to call them the best chips the money can buy, btw the air fryer fries are purely disgusting.
Standard fries? Half of them are moldy, taste is average. Will not buy them again
The new fridge fries are much better than McDonald’s! Fresh crispy and fluffy on the inside! 1 bag is 2 good portions. Will buy again 💯
McCain air fryer chips are honestly taste less and plain weird don't waste your time here just pay less and buy ordinary oven chips which may take longer (ISH) to cook but my goodness taste way better.
I've noticed the local grocers no longer carry generic tater tots.
The only thing all of them carry now is McCain tasty taters, which taste really weird, like their fries.
Walmart DOES carry generic tater tots- made in Belgium! Yay!
5 minute fries... absolutely shocking.
I’ve tried everything, giving them more time, turning them, temperature up, temperature down, and of course following the instructions.
They are awful. I have just thrown away the rest of the bag.
Just tried Mc Cain air fry 5 min, well awful tasteless absolutely 💯 😢 waist of money. Got 2 bags as cheaper, now in the bin.
Crinkle chips have gone down hill so much we have decided to stop buying them after 25 years. They have just jumped on the bandwagon of shrinkflation, by adding loads of slithers to make up bag weight and then wrap it up telling us they are trying to save the planet! that would break your teeth if you had them in the same tray as the normal size chips when cooked.
We end up throwing 25% of the bag away.
McCain, customer are easily lost and very hard to gain especilly when you have tried to cheat them.
Fries to go are disgusting! They have no taste and are gooey. Not crispy as stated on the pack. How Mccains can get away with calling these things fries amazes me
Don't waste your money. These "things" are definitely NOT food or fries of any kind
The french fries have changed in taste really horrid and more like the old wimpy bar chips
Used to be my go to chips but now my number 1 to avoid horrible taste quality dropped massively and price increased massively will never buy again 🤢🤢🤢 avoid or be disappointed 🤢🤢🤢
Mcains Lasagne is terrible product , i have tryed it twice and both times very disappointed..theres just no meat in it, they say 8 percent beef well i think more like 3 percent and thats just a sause. If you want a decent lasagne go for either coles or woolies brands, much better and meatier.
Due to tesco not having of their own brand roast tatties available I bought yours today...
More like bloody croutons...how small!!
Every single time I buy any of your potato products they are all full of slugs and slug holes. The quality of your products since BS19 is horrendous. Up went all the prices and DOWN went the quality. Nothing but greed and taking the pee. I tried Aunt bessie's duck fat roast potatoes and they were all absolutley mint. I will be sticking with them now as this last bag of tripple cooked roasts had three roasts that were edible. The rest of the bag is full of slugs and slug holes.
My child found a WORM in her jacket potato!! I e.ailed mccains, promises by them were made and NOT seen through. Disgusting.
Awful chips, Completely inedible, They used to be great but they have changed something and now they don’t cook in the time suggested, They are all cooked unevenly. I wouldn’t buy these chips again if my life depended on it
Bought McCain Ash Browns and what a total waste of money!
Absolutely tasteless and bland after being cooked in air fryer for 20 mins.
I will stick to Tesco's own brand much more tasty and a lot cheaper!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.