McDonald's Reviews 98

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Drive-through staff at MacDonald's Collinswood SA was highly rude. There was a mix-up in the items we were given. Without apology, the staff shouted to me and my daughter demanding to return the item... See more

Rated 1 out of 5 stars

Mcdonalds William st Perth m a never rude abusive and he abusues other clients Inc myself at the restaurant I was sitting consuming a promo item of there's and the male manager black hair and light br... See more

Rated 2 out of 5 stars

MacDonald's at Logan Central need's to up their game. I won't go there again The Manager needs to be replaced . The food is below average. McFlurry Orio are only half full which is disgusting. Burger... See more

Rated 1 out of 5 stars

Quakers Hill store. Worst in Australia by far. Consistently out of stock on various items, long wait time in drive thru before being served, dirty inside and incorrect items in orders every time you v... See more

Company details

  1. Restaurant

Information provided by various external sources

The official website of Macca's® Australia. Whether you want the details of what's in your Big Mac®, or to find your nearest restaurant, this is the place to be.


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1.5

Bad

TrustScore 1.5 out of 5

98 reviews

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Rated 1 out of 5 stars

Don’t go to McDonalds in Thornton NSW.

Don’t go to McDonalds in Thornton NSW.

The staff are always rude, the place is always a mess and they can’t seem to get an order right.

Every single time something is wrong or missing and the incorrect food is cold.

Tonight was the final straw, My Mcdelivery order was completely wrong. It had my name on the sticker but it was someone else’s order.

I have deleted my maccas account and app. Seriously, if you really want McDonald’s, drive to East Maitland but I say don’t waste your time and money. KFC at Thornton is fantastic and always do a great job or visit the local take away.

I’m done with McDonald’s.

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Ashmore McDonald’s LIFT YOUR GAME READ THE ORDER

Ashmore McDonald’s ,continues to not read there orders, goddam tired of this ,buggered our order yet again today 28/2/2026 ,With my sons allergies we hav mustard ,pickles ,onions removed and they constantly stuff this up cause there employees don’t read the orders, sick of it,poor service this continues sooo many times ,LIFT YOUR GAME MCDONALDS, SICK OF IT ….Another Burger in the BIN….

28 February 2026
Unprompted review
Rated 1 out of 5 stars

my grandmother died in this mcdonalds…

my grandmother died in this mcdonalds and the employees but her ashes in the oil so now my friendfries taste weard but tanks for giving me money the money from the cas regista please fries free again or i su u
i read our guidlines for viwers now i giv 6 star oif u subscribae to lovytheguyplays THAT IS YOUTUBE SUBSCRIBE NOW im an 8 year old future office worker looking for free friendfries if i could put 0 stars i would because the food taste like urine, yes i drank my urine once the big mac sauce looks like you put poop in it if u want hire me i have smooth silky diaheria to put in the sauce

17 February 2026
Unprompted review
Rated 4 out of 5 stars

I MUST HAVE VISITED 20 MAC'S IN MY LIFE…

I MUST HAVE VISITED 20 MAC'S IN MY LIFE AND LOVE EVERY EXPERIENCE. THIS LAST YEAR WAS A BAD REVELATION. FOR I REMEMBER THOSEMcNUGGETS AS SOFT, JUICY, AND SO TASTY.NOW DRY, HARD AND TASTELESS. WHOEVER THE CEO IS SHOULD BE ASHAMED OF THEMSELVES!!

23 February 2026
Unprompted review
Rated 2 out of 5 stars

No skim milk

Unfortunately, Brisbane Airport Domestic has taken skim milk of their menu for McCafe so now i shop elsewhere for my coffee. Poor form

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Drive-through customer service

Drive-through staff at MacDonald's Collinswood SA was highly rude. There was a mix-up in the items we were given. Without apology, the staff shouted to me and my daughter demanding to return the items we were given. We eventually received the correct items, however this manner is totally unacceptable.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

Mcdonalds does not have a screen

Mcdonalds does not have a screen you can see that tells you when to come to the counter to pickup your order, they just yell it out over and over, you know, like in the 17th century before electricity.
I am mostly deaf, there are a lot of us around, i will never eat at mcdonalds again because it is too stressful and to be honest, it is extremly expensive poor quality food.
It is 2025 peeps, people with so called disabilities should be helped too.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

Worst McDonald’s ever when a customer…

Worst McDonald’s ever when a customer asked for something and pays for something you should give it to them. I asked for a steam bun which is not hard to do. I told the girl at the window my bun was definitely not steamed and that I want a steam bun so I went to the waiting bait and within two seconds they came out with my steam bun which was the same burger that I had originally given them so no way it was steamed.. disgusting service.

3 August 2025
Unprompted review
Rated 1 out of 5 stars

Repeated problem

Again, after asking for extra pickles and being told 3 times yes there is, again No pickles. Took burgers back and they tried to give us a small cup of pickles and cold burgers back. Had to demand right order, with no apology. This happens every time to me, over it. Extra pickles means extra pickles, not none! Read the sticker kitchen people , can U read? Pissed off

9 July 2025
Unprompted review
Rated 1 out of 5 stars

Nasty, dirty and slow

Whoa! Went Maccas (South Melbourne VIC) and oh dear, not going again, ever, to any Maccas.

Prices more expensive than some restaurants with proper food. Tables dirty, services slooooow.

Maccas might have been fast food and cheap food once, but now it is neither of them.

Yeah, nobody cares probably, no worries, the door will not hit my back side on my way out.

21 June 2025
Unprompted review
Rated 2 out of 5 stars

The clown has fallen

Macca’s used to be a serviceable option for quick food. Now it is a mess. Expensive, barely edible substances that resemble food... The greed has eclipsed what they were once good at and now I feel like a clown if I ever give into the kids and place an order. It needs a top-down review and relaunch of their business with actual health conscious options instead of token attempts at providing nutrition.

1 April 2025
Unprompted review
Rated 1 out of 5 stars

McDiscrimination!

McDiscrimination!! McDelivery's so called customer service practices disability discrimination. They failed to provide an accessible method of communication and even more infuriating they ignore and 'complete' enquiries without any action. Mcdisgusted! You should be ashamed of yourselves!

25 January 2025
Unprompted review
Rated 1 out of 5 stars

McDiscrimination!

McDiscrimination!! McDelivery's so called customer service practices disability discrimination. They failed to provide an accessible method of communication and even more infuriating they ignore and 'complete' enquiries without any action. Mcdisgusted! You should be ashamed of yourselves!

25 January 2025
Unprompted review
Rated 1 out of 5 stars

Incomplete orders

26/11/24
Minto 9pm Incomplete orders at drive through tonight, happens a lot and they never answer their phones, and never refunded for any of the missing orders. They only want our money but service and how they make the food is just a job to them, there’s no care in handling orders and you can tell by the way they wrap and present their half wrapped scrambled up burgers.

26 November 2024
Unprompted review

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