McGowan Transcriptions - Transcription Industry Leader Reviews 387

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

McGowan replied to my initial query extremely quickly and, once we gave them the go-ahead for the translation, got the job done within the timeframe they'd quoted and for a very competitive price. Ca... See more

Rated 5 out of 5 stars

Transcribed with Timestamps recordings that were unclear to a high degree of accuracy. I will certainly use them again, if required. Ended being slightly more expensive than a quote from transcripti... See more

Company replied

Rated 5 out of 5 stars

Personalised and wonderfully supportive. No question too small. Turnaround incredible! I tried to do the transcription myself before giving in and asking for help from McGowan. Each script I tried to... See more

Rated 5 out of 5 stars

As a busy Senior Lawyer, I turned to McGowan Transcriptions for my first transcription, and with Tracey Pulfer as my primary point of contact, she made the whole transaction safe, secure and easy to a... See more

Company details

  1. #3 of 4 best companies in Transcription service
  2. #3 of 4 best companies in Audio Transcription Service
  3. #2 of 23 best companies in Business administration service
  4. #3 of 3 best companies in Medical transcription service
  5. #3 of 8 best companies in Translator
  6. #2 of 2 best companies in Typing Service

About McGowan Transcriptions - Transcription Industry Leader

Written by the company

Transcription Services Translation Services Admin Support Services
McGowan Transcriptions is the UK’s No.1 woman owned transcription agency. Safe, secure and fast - your words are our business!

McGowan Transcriptions have been digital transcription service specialists since 1993. We provide professional, confidential, accurate transcriptions to a variety of industries, including market research, medical, and legal professions. We have vast experience across recordings of all types, from focus groups and interviews to closed captions for video and internal business hearings.

We are the leading transcription agency in the UK and are at the forefront of digital transcription technology, delivering transcripts of the highest possible quality and accuracy. We pride ourselves on the level of reliability we can provide to our clients. We’ll agree a turnaround time with you upfront that’s convenient for you.

Transcribing interviews is one of our specialities and our level of quality has helped keep us at the top of the industry since 1993. We can provide strict verbatim, intelligent verbatim or edited transcripts of interviews, using our standard transcription templates or your own specified one if required.

We have never missed a client deadline, meaning you get the transcription services you need on time every time. Even better, we always aim for a 24 hour turnaround, meaning you’ll often receive your transcript ahead of schedule.

Our prices are competitive and transparent, beginning from just £1 per recorded minute. We have four flat rates for different types of transcription work, based on the complexity and the number of speakers involved. We’ll provide you with a full quote and exact price upfront for your work.

Market research transcription services is where McGowan Transcriptions really started. Prior to creating McGowan Transcriptions in 1993, Joe McGowan worked in the market research industry for DRSM, Field Management Ltd, and Hall & Partners International, in roles ranging from Field Manager to Support Manager. During this time Joe developed audio transcription expertise in many different sectors including consumer, business-2-business, PR, social research, and telecoms.

Quality transcriptions & translations, on time, every time.

Written by the company

✔ 30+ years of proven excellence in transcription ✔ 100% UK-based, human-only transcribers ✔ No subcontracting ✔ GDPR & Cyber Essentials Certified ✔ Members of MRS and AQR

Contact info

4.9

Excellent

TrustScore 5 out of 5

387 reviews

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4.9

All reviews

(387)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

McGowan are great.

McGowan are great.

A very responsive team who are always very accomdating to us. Their transcriptions are always delivered in a timely manner and the communication channels with the team are excellent.

6 October 2025
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you very much for your review, Matt :)

Rated 5 out of 5 stars

Great service

Great customer service

15 September 2025
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you very much for the review, Ralph :)

Rated 5 out of 5 stars

Fast and professional service

Fast and professional service. Cannot recommend their service high enough. The price was very affordable. The transcripts quality was very good, many spoken words i could not understand but the transcript identified them correctly. I am very happy with the service!

15 September 2025
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you very much for your review, Denis :)

Rated 5 out of 5 stars

Incredibley quick, went above and beyond, Solicitors choice

Incredibley quick, very friendly and they stayed late after work on a Friday to make sure that I got the transcript in time! Thank you SO much I really appreciated your service! Many thanks

2 September 2025
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Reply from McGowan Transcriptions - Transcription Industry Leader

Hi Chris, thank you so much for your review :)

Rated 5 out of 5 stars

We have been using their service for a…

We have been using their service for a year now and I couldn't recommend them more. They are quick and produce high quality outputs.

31 July 2025
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you very much for your review, Eleftherios! :)

Rated 5 out of 5 stars

Would definitely use again.

So helpful! Good clear comms, speedy turnaround, super efficient.

16 July 2025
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you so much for your review, Nik. :)

Rated 4 out of 5 stars
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you very much for your review!

If you have a moment, could you please let us know what stopped you from giving 5 stars?

We are always looking for ways to improve our service and your feedback is very important to us.

Rated 5 out of 5 stars

Excellent service

Excellent, professional and speedy service.

29 April 2025
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you very much for your review!

Rated 5 out of 5 stars

Fast & efficient

Fast & efficient. Any issues immediately dealt with.

29 April 2025
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you very much for your review!

Rated 4 out of 5 stars

Happy with a qualification

In general terms I was happy with the work performed. There were just a couple of typos (e.g. plant for planet) and, I don't know how, a dozen words had a yellow background.
Nothing I couldn't correct myself.

28 March 2025
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Reply from McGowan Transcriptions - Transcription Industry Leader

Hi Massimo,

Thank you for sharing your feedback regarding your recent experience.

As we haven't received any communication from you since the delivery of your transcripts, we are surprised to hear this as we were unaware of any issues.

We’d be more than happy to resolve this matter, so please do not hesitate to reach out to us via email.

Your feedback is greatly appreciated, and we are always striving to improve our services.

Rated 5 out of 5 stars

Professional great experience

I had a great experience with McGowan Transcriptions. The transcription quality was excellent, and the team handled a misunderstanding with a high degree of professionalism and clarity. Communication was prompt and thoughtful, they clearly take pride in their work. Highly recommended.

31 March 2025
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you very much for your review!

Rated 5 out of 5 stars

Excellent service: High quality

Speed of retuning the transcript. Accuracy of transcript. Always follow instructions of what is required and the format. Excellent service.

19 March 2025
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you very much for your review! :)

Rated 5 out of 5 stars

Variable quality across transcripts

The quality of the transcription varied across the transcripts. I assume this is because different transcribers worked on different transcripts. Some of the transcripts were very accurate, while a couple were very inaccurate and had to be redone (by myself). Overall, this service was of good quality but was somewhat inconsistent.

Edit (27/03/25): McGowan got in touch to rectify this issue. If you notice issues with transcription accuracy, they will redo the transcriptions for you.

13 March 2025
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Reply from McGowan Transcriptions - Transcription Industry Leader

Hi Lea,

Thank you for taking the time to leave a review on your recent experience.

We are surprised to hear this as we have not heard from you since the initial delivery of your transcripts, and did not realise there were any issues.

Please feel free to send us an email as we would be more than happy to address this matter.

We do appreciate any feedback and will always look to improve our services where we can.

Rated 5 out of 5 stars

Fast and accurate transcription from…

Fast and accurate transcription from audio. Very easy to work with, and a highly professional organization. All interactions were polite and friendly. Thank you.

20 January 2025
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Reply from McGowan Transcriptions - Transcription Industry Leader

Thank you very much for your review :)

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