While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Security guard service

Information provided by various external sources

McKenzie Arnold Group specialises in providing exceptional event security, crowd management and stewarding services to the events industry. McKenzie Arnold is recognised as one of the UK's leading Event Security companies. McKenzie Arnold is unique in offering a completely tailored service using the latest innovative technologies. A forward thinking company McKenzie Arnold embraces new ideas and concepts allowing the management team to view each project on an individual basis. McKenzie Arnold's personal approach enables effective communication with clients, which mean they return time and time again.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stay away from this company

The most unprofessional company Iv ever come across in all my time in the industry and one I will never recommend to anyone
Poor management the ceo is the worst ever and need to learn how to talk to staff and not belittle them and poor pay for what is expected

31 October 2025
Unprompted review
Rated 1 out of 5 stars

Shittest security services ever!

Shittest security services ever!! They do not look after the welfare of their workers... Together with Protac Security, they expect you to put in a hard 12hr straight shift with a promise of meal allowance but no!!! Absolut disgrace, they couldn't care shit of their workers, Team leaders are bunch of brown noses

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Highly grateful for the security advice…

Highly grateful for the security advice from Mark and the guys at McKenzie Arnold. Have gone to Mark on numerous occasions for cyber advice and to update our CCTV systems. Highly recommended. Outstanding customer service.

2 October 2020
Unprompted review
Mckenzie Arnold logo

Reply from Mckenzie Arnold

Thanks Pete, really grateful for the review. Best wishes from all the team here.

Rated 4 out of 5 stars

Highly Recommended - A+

Helpful, efficient and pleasant staff. Always go over and above to deliver the service we require.

1 October 2020
Unprompted review
Mckenzie Arnold logo

Reply from Mckenzie Arnold

Thanks for your kind review, and we appreciate the feedback. Happy to assist and support you in the future.

Rated 5 out of 5 stars

Leading Security provider

I have worked with McKenzie Arnold for over ten years and in particular with the head of the company Martin Jackson.

They have never let me know with provision of well trained and knowledgeable staff, able to think on their feet and their staff are always helpful and polite.

In particular Martin and his senior team are true partners standing shoulder to shoulder with their clients in when events are running well or presenting a challenge.

I have no hesitation in recommending them as a security, traffic and parking supplier for any event and venue.

30 September 2020
Unprompted review
Mckenzie Arnold logo

Reply from Mckenzie Arnold

Thanks Jason, really appreciate the kind words. Best wishes from all at McKenzie Arnold Group.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look