Brodie and Tom arrived punctually, What pleasant young men! They advised and agreed with me the best route and position of the EV Charger. The quality of work was exceptional. Brodie took time after... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Brodie and Tom arrived punctually, What pleasant young men! They advised and agreed with me the best route and position of the EV Charger. The quality of work was exceptional. Brodie took time after... See more
Company replied
Good communication with Kerry from the start. On installation date, the lads turned up and did a great job installing the new charger they provided exactly as I wished running the cable under the ho... See more
Company replied
We chose McNallys as they are a local company with a good reputation. I requested an engineer to visit us as my wish was to connect the EV charger into a distribution board in the garage as oppo... See more
Company replied
They did a great job installing a charger at my house. I was offered a free charger through work but the contractor wouldnt attempt the install as it was "non standard". The lads who came didnt have a... See more
Company replied
McNally EV are the UK's top installer of Vehicle Charger Units for Homes, Businesses and Retail companies.
Acres House, Berry Lane, BD21 1DN, Keighley, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brody installed the charger very quickly and the whole process was very straightforward at a great price!
Really happy with everything
I had a Charger fitted By Mcnally EV on the 28th May. On the 29th May it went offline. I contacted Ohme customer services who contacted Mcnally who fitted the the charger. After some miscommunication I've just had Gary from Mcnally. Top bloke. Fitted a New charger and all is well. Thanks Gary
The installer was on time, friendly and explained what was going to happen before he got to work. It was quicker than I expected, with minimal bother. He did a perfect job and tidied up afterwards.
On Monday I had a team come to install my Ohme charger. It was Arron and Daniel who came. They were excellent. Everything went smoothly. Monday evening I was able to charge the car.
Super service. My ev charger was fitted perfectly by them 3 years ago and the repair yesterday was very professional.
Kalem and Kayton from McNally EV attended my house today. They arrived on time and did a great job fitting my charger. Polite young men and very tidy. A credit to both themselves and the company.
Excellent service, turned up when they said they would very neat and tidy installation Callum did a great job and sorted out my phone connection too. Many Thanks
Ohme home charger installed by very professional electrician, even installed app on smartphone for me and gave me a run through of how to get the best out of it. Only had to wait a couple days before installation. This company specializes in ev charger installation
Great service from start to finish.
We had a tethered Easee 22kw car charger installed using the OLEV grant.
Install date was very quick, installing was very professional with a quick demonstration on how to use the charger.
Customer support by Dave Evans was very helpful, he explained step by step the Easee cloud portal very clearly and professional.
Would recommend this company.
Incredible EV installation. Very professional and thorough.
The installation booking team kept me in the loop until the install date. On the day, Aaron the engineer was polite, professional & couldn’t do enough for me. I would highly recommend McNally EV if you’re looking for an EV charging point for you home.
I needed some info for a charger fitted in 2017!. (which has worked perfectly since installation) all answered promptly! Thanks
What can I say, following a punctual visit from the super friendly chap "Dave" (sales) who ran through all the points available, “as hoped” we agreed on our tailored solution with an install slot booked only a week later. “The team” headed up by Chris arrived prompt on the day.
I honestly cannot fault, "personable, professional, positive & polite” if you are looking for a charging solution, look no further.
BE AWARE. Very dodgy company, i have placed my
brder to get ev charger fitted 6 weeks before I collect
my car, I have supplied them with every single details
of what they requested before they go ahead and
quote me ( photos, videos and floor plan etc.), we
both agreed on the price and the date of installation
Within the 6 weeks time 1 have called them a few
times to make sure they are still going ahead with
installation on the agreed date, each time they have
confirmed it. On the day of installation I have picked
up my EV and expected the engineer to turn up
which he did , but told me he can't do it , he needs
nore cable,need 2 man, he will be back 10 days
time , charge me more money, all sort of excuses, I
have called the company Mcnally ev, they haven't
even apologised or try to make it up , they said I
should go with someone else . After my feedback on google, the owner of the Company offered me silly amout of £50 of compensation but i have never received that either. If I was you I would
not waste my time with them.
The 2 fellas who came to install the charger on the side of my bungalow did an excellent job (in a lot less time than the e-mail said!!!),and they were polite and very helpful-they even helped us download the app for the charger,which was sniffing!!!!(my wife and me aren't very tech minded),so all in all they did an amazing job,and I'd have these 2 guys back anytime to do a job for me !!!!
Just amazing customer service was excellent and very quick from start to finish when the lads arrived they were very polite kept us informed showed us how the device worked and left everything clean and tidy would highly recommend
Had an EV charger installed within a couple of weeks of enquiring, which included a week for the DNO to check my meter. Jordan was quick to get back to any queries and the 2 installers went above and beyond and were really helpful
Very friendly and every thing explained in an understanding manner ,work carried out on time.Fitters were pleasant and efficient.Would recommend
Very impressed with the end to end customer experience I received from McNally Electrical! Starting with phoning up and speaking to someone quickly for a electric car charger install quote, getting that quote emailed to be quickly at a very competitive price, and getting the work booked in the very same week.
On the day before the installation, the time of arrival at my house was clearly communicated, which was met on the install day by the engineers, who were both very friendly and helpful. They kept the power outage to a minimum when doing the install, which was important as I was working from home. Around 2 and a half hours later they completed a very tidy job in the place of my choosing and showed me how it worked. Very pleased with the work.
I even received a courtesy call after a couple of days to make sure I was happy with the service, which I appreciated.
All in all I couldn't recommend highly enough; I had a very positive customer experience with great communication at every step!
What a relief!
Finally a company that does exactly what they say they are going to do!
Great communication, great responses, great service!
Owners should be proud of their staff.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.