MDAnywhere Reviews 1,123

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, easy to use, and incredibly convenient, often highlighting the quick response times and efficient resolution of their needs. Many appreciate the professionalism of the staff and the streamlined process, which saves time and provides an excellent alternative to traditional doctor visits. However, some customers were not happy with the lack of explanation regarding certain requirements, such as needing a doctor's appointment for a refill or submitting specific documents. A few also found the website hard to navigate, leading to a confusing experience.

What people talk about most

Service

Users describe positive interactions with service, highlighting its convenience, speed, and affordability.... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and... See more

Staff

Customers had positive experiences with staff. Reviewers frequently praise the politeness, helpfulness, and... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick pick-up of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There was some technical issues with my account so I called them by phone. My call was picked up very quickly and the representative was so polite and most of all compassionate. The issue was resolve... See more

Company replied

Rated 5 out of 5 stars

Didn't realize my blood pressure meds were completely out until the break of dawn on a Sunday morning. Searched Google for "reputable telehealth med refill" and nervously compared four or five compani... See more

Company replied

Rated 5 out of 5 stars

Been coming here lately, as I'm trying to find a good Doctor. But they have been awesome! I just finished submitting my information, and 5 minutes later, I receive a text from my pharmacy. Great pla... See more

Company replied

Rated 5 out of 5 stars

There were some technical issues with my account, so I called them. They picked up the phone quickly, and the representative was very polite and understanding. My issue was fixed on time, and she even... See more

Company replied


Company details

  1. Doctor
  2. General Practitioner
  3. Clinic
  4. Online Prescription Medication Vendor

Written by the company

Private, personalized, & accessible care you can afford. Visits as low as $29. Healthcare on demand from the privacy of your own home... or when on the move. Get secure and easy online doctor visits, notes, prescription refills, lab tests and more... Simply choose a service and complete a short online non-video visit. Message your physician at any time. Prescriptions are sent directly to your pharmacy for convenient pick up or delivery. No appointment needed. No insurance required. No monthly fees.

Fast, private, quality health care

Written by the company

We bring the personal attention, privacy and efficiency of the house call back to you
We believe that patients with routine and unexpected medical conditions should be taken care of quickly, evaluated thoughtfully, and treated with discretion.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and very patient friendly

Easy and very patient friendly

25 September 2024
MDAnywhere logo

Reply from MDAnywhere

Thank you for the positive review and comments! We truly appreciate and value your feedback!

Rated 5 out of 5 stars

Fast and easy!

25 September 2024
MDAnywhere logo

Reply from MDAnywhere

Thank you for the 5-star review and for taking the time to share! At MDAnywhere, our team strives to deliver the best experience for its users.

Rated 5 out of 5 stars

I’ve had excellent service with MD…

I’ve had excellent service with MD Anywhere on multiple occasion's. Waiting to get into doc, refill on thyroid med, getting a script to hold me over until my appointment. I love that it takes just a minute or so to get a reply that I will be helped, and I’m not charged unless I get what I need. If they can’t help, (never had this happen yet ) I am not charged. Such a great service! Highly recommend.

23 September 2024
Unprompted review
MDAnywhere logo

Reply from MDAnywhere

Thank you so much for the positive feedback, kind words and for recommending MDAnywhere! Our team at MDAnywhere strives to deliver the best experience for its users.

Rated 5 out of 5 stars

Super easy and convenient

Super easy and convenient. Love it!

21 September 2024
MDAnywhere logo

Reply from MDAnywhere

Wonderful to hear! Thank you for the positive review and comments. At MDAnywhere, our team strives to deliver the best experience for its users.

Rated 5 out of 5 stars

VERY EASY AND QUICK!

VERY EASY AND QUICK!

20 September 2024
MDAnywhere logo

Reply from MDAnywhere

Excellent! Thank you for the positive review and for taking the time to share. MDAnywhere strives to make each visit with us safe, quick, convenient and effective.

Rated 5 out of 5 stars

It was faster than visiting a doctors…

It was faster than visiting a doctors office. My visit was completed in less than 5 minutes.

17 September 2024
MDAnywhere logo

Reply from MDAnywhere

Great to hear! Thank you for the positive review and comments. MDAnywhere strives to make each visit with us safe, quick, convenient and effective.

Rated 1 out of 5 stars
MDAnywhere logo

Reply from MDAnywhere

Hello. This does not sound like a typical MDAnywhere visit. We are an asynchronous telemedicine platform and therefore all communication is done through our secure messaging platform with alerts sent to email and phone numbers provided. If you are a patient, please log in to the site to check for messages. In addition, you can always contact us at the phone number listed on our site, 1(800)-632-4981, to check on the status of a request. Thank you.

Rated 2 out of 5 stars

I was told my recent prescription was…

I was told my recent prescription was my final refill for a common high blood pressure medication. I’ve been a customer for over a year. My provider visits should not be of your concern. You are a convenience service.

16 September 2024
MDAnywhere logo

Reply from MDAnywhere

Thank you for your feedback. At MDAnywhere, our team strives to deliver the best experience for everyone; while staying in compliance and looking out for the safety of our users. Generally, labs are important to make sure the medication can be continued safely and dosage does not need to be changed. This the same protocol an in-person physician would abide by. We always state that a patient may return for additional refills once this is done. Again, safety is always our number one priority. Any questions specific to a visit may be sent through our secure messaging system or by calling 1(800)-632-4981.

Rated 5 out of 5 stars

Very fast and easy process!

Very fast and easy process!

15 September 2024
MDAnywhere logo

Reply from MDAnywhere

Thank you for the positive review and for taking the time to share! MDAnywhere is committed to delivering the highest quality care and service.

Rated 5 out of 5 stars

Fast and easy to get a refill

Fast and easy to get a refill. Tried all week with other provider, even the pharmacist. Took 20 minutes start to finish with mdanywhere.

14 September 2024
MDAnywhere logo

Reply from MDAnywhere

Great to hear! Thank you for the positive review! MDAnywhere strives to make each visit with us safe, quick, convenient and effective.

Rated 5 out of 5 stars

Experience was great

Experience was great. Very easy and very fast !! I have tried other companies and canceled cause they made it so difficult. Thank you

14 September 2024
MDAnywhere logo

Reply from MDAnywhere

Thank you so much for the positive feedback and for taking the time to share! At MDAnywhere, our team strives to deliver the best experience for its users.

Rated 5 out of 5 stars

It doesnt get any better. Back to leave another review

I had yet another great experience with these providers. I am telling all my family and friends to check them out. They are the real thing. Real MD's who are not only knowledgeable, as you might expect, but caring and efficient. In a perfect world, every place would be run like this one is run.

11 September 2024
MDAnywhere logo

Reply from MDAnywhere

Thank you so much for the positive review, kind comments, and for recommending MDAnywhere to your friends and family! At MDAnywhere, our team strives to deliver the best experience for its users.

Rated 5 out of 5 stars

Relocating and needed bp meds

Relocating and needed bp meds. I had them within hours. Wonderful

11 September 2024
MDAnywhere logo

Reply from MDAnywhere

Thank you so much for the positive review and for taking the time to share! MDAnywhere strives to make each visit with us safe, quick, convenient and effective.

Rated 4 out of 5 stars

My experience was great

My experience was great. The process was smooth and quick. MDAnywhere is waaaay better than Amazon's medical site.

12 September 2024
MDAnywhere logo

Reply from MDAnywhere

Great to hear! Thank you so much for the positive review and comments. At MDAnywhere, our team strives to deliver the best experience for its users.

Rated 5 out of 5 stars

Love the convenience for getting…

Love the convenience for getting prescription refills !

10 September 2024
MDAnywhere logo

Reply from MDAnywhere

Thank you for the 5-star review! MDAnywhere strives to make each visit with us safe, quick, convenient and effective.

Rated 5 out of 5 stars

Love this Company

Love this Company. Best around, Doctors are quick and efficient. Would highly recommend!

10 September 2024
MDAnywhere logo

Reply from MDAnywhere

We are thrilled to hear this and appreciate it! Thank you for the positive review and for recommending MDAnywhere.

Rated 5 out of 5 stars

Quick assistance

I was able to get a refill for my medication very quickly. Process was very simple and I would highly recommend

6 September 2024
MDAnywhere logo

Reply from MDAnywhere

Thank you so much for the positive review and for recommending MDAnywhere! It's greatly appreciated. At MDAnywhere, our team strives to deliver the best experience for its users.

Rated 5 out of 5 stars

OUTSTANDING!

I was in a tough spot needing diabetic supplies, but I was able to log in and request a refill. They sent it to the pharmacy within 20 minutes! Definitely saved my Friday night – I won't forget it.

6 September 2024
MDAnywhere logo

Reply from MDAnywhere

Great to hear! Thank you for the outstanding review. We appreciate it. MDAnywhere is always here to help with quality care and convenient service.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look