MDBS Electrical Ltd Reviews 16

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Electrician

Information provided by various external sources

MD Bespoke Solutions (MDBS Electrical Ltd.) provides a complete one-stop-shop for all your building and electrical projects. With teams of qualified and highly-experienced tradesmen, we can carry out building projects of all sizes. We are registered on Checkatrade, TrustMark, GasSafe, Federation of Master Builders and we're NICEIC registered too.


Contact info

3.5

Average

TrustScore 3.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

We are to busy to help you

If I could, this would be -5 stars. I found the company online and first impressions were positive. Unfortunately after trying to discuss the remedial work I was told by the manager/technical person that "I have other things to do" and rushing through the report with me. There was no interest in helping me understand why the remedial work was necessary. I ended up saying to them that I won't be using their service and called the company the letting agency recommended, whom was a breath of fresh air. They, having not even gotten a penny from me yet, spend the time to explain some of the reasons why the problems needed to be rectified and it did not even take long. So please continue your google search and find someone else, the poor service on the phone is likely to also reflect in poor workmanship and if nothing else you could do without the aggravation.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

I have used MDBS for three projects now…

I have used MDBS for three projects now and each time they have been reliable, transparent about cost and really easy to work with - they have a wide range of expertise too.

24 February 2023
Unprompted review
MDBS Electrical Ltd logo

Reply from MDBS Electrical Ltd

Hi Rachel.
We appreciate your input and sending us a review.
If you need anything in the future, please feel welcome to reach back out as we would be more than happy to assist.

Rated 5 out of 5 stars

Easy to work with and professional

Easy to work with. Thorough checks.

10 November 2022
Unprompted review
MDBS Electrical Ltd logo

Reply from MDBS Electrical Ltd

Thank you for reaching out and providing us with valuable feedback. It was a pleasure to work with you. We are extremely happy that you were satisfied with our service.

Rated 5 out of 5 stars

Quick, Concise professional service

Very quick. Very thorough. And a clear concise comprehensive report

26 November 2022
Unprompted review
MDBS Electrical Ltd logo

Reply from MDBS Electrical Ltd

Hi Marc
We appreciate the time you committed to providing us with detailed and constructive feedback. We strive to provide great customer care. We are glad to hear you were satisfied with our service. Hoping to work with you in the future again.
Kind Regards
MDBS

Rated 5 out of 5 stars

Prompt and professional

Prompt and professional. True to quote and fix dates. Clarity of transaction.

24 November 2022
Unprompted review
MDBS Electrical Ltd logo

Reply from MDBS Electrical Ltd

Hi Rob
Thank you for taking time to share your feedback. We are glad you are satisfied with our services. It has been great working with you, and we hope to work with you again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service, would higher recommend for anyone who requires an EICR.

11 November 2022
Unprompted review
MDBS Electrical Ltd logo

Reply from MDBS Electrical Ltd

Hi Duncan
Thank you for sharing your feedback with us. It was a pleasure to work with you. We are extremely happy that you were satisfied with our service.
Best Regards
MDBS

Rated 5 out of 5 stars

Professional work carried out in Hayes

Both all the arrangements in terms of quote, appointment, communication about the necessary work etc. was precise.
The actual work was carried out professionally

28 October 2022
Unprompted review
MDBS Electrical Ltd logo

Reply from MDBS Electrical Ltd

Hi Nikos
We appreciate the time you committed to providing us with detailed and constructive feedback. We strive to provide superior customer service. We are glad to hear you were satisfied with our service. Hoping to work with you in the future again.
Best Regards,
MDBS

Rated 4 out of 5 stars

We needed an EICR quickly so that we…

We needed an EICR quickly so that we could let our house. MDBS responded quickly to our request and although the initial test was not satisfactory they quoted and fixed the problem on time and on the due date. The bill is always more than you want to pay but that was more than made up by the prompt response and excellent service. So it's a thumbs up from us.

28 October 2022
Unprompted review
MDBS Electrical Ltd logo

Reply from MDBS Electrical Ltd

Dear Jamie

Thank you for sharing your feedback with us.
It was a pleasure to work with you.
We are extremely happy that you were satisfied with our service.

Rated 5 out of 5 stars

Efficient, reliable, professional, friendly

Efficient, reliable and friendly service. Worked to a high standard, work was a little more expensive than I hoped but they worked 2 whole days to carry out remedial work after a failed EICR from another electrician so paid for the extra thoroughness. The Electrician Louis, was friendly and a great communicator.

17 September 2021
Unprompted review
MDBS Electrical Ltd logo

Reply from MDBS Electrical Ltd

Dear Shaff
Thank you for taking time to share your feedback.
We are glad you are satisfied with our services. It has been great working with you, and we hope to work with you again in the future.
Our goal at MDBS Electrical Ltd is to provide highest quality and professional service to each of our clients.

Rated 1 out of 5 stars

Do not use for EICR.

Do not use for EICR.
Contacted these people through internet. Arrived in reasonable time and gave failed certificate with an invoice for 2650 pounds for remedial works.
Work was completed and certificate issued by another contractor for 900 pounds. Still had to pay the initial inspection charge of 300 to MBDS.

9 August 2021
Unprompted review
Rated 1 out of 5 stars

Do not use for landlord electrical inspection

Electrical safety inspection on let property, fail certificate returned with a host of C2 observations requiring "urgent" remedial work, quoted to a total of over £1000.

Consulted with other electricians, two of whom looked at the property and said most observations were nonsense. For instance, a whole new consumer unit, quoted for as urgent repair, was not needed at all. "Mechanical protection" requirements and repairs completely made up and quoted for. "Broken pendant" that needed replacement simply hadn't been screwed in properly by a tenant.

Absolute cowboys. Avoid like the plague, certainly for landlord inspections.

7 December 2020
Unprompted review
MDBS Electrical Ltd logo

Reply from MDBS Electrical Ltd

Dear Daniel

We are disappointed that you didn’t have a great experience with us, this is not what we aim to provide. We always work to provide a detailed and thorough service at all times and we apologize if you feel we didn’t meet your expectations on this occasion.

As experienced electricians and testing engineers, it is our responsibility to assess the safety of existing electrical installations within a property.
We follow strict legislation guidance to ensure the property complies with all electrical safety regulations and requirements.

Each of our observations relating to a concern about the safety of the installation is attributed an appropriate Classification Code from a Standard codes outlined by Electrical Safety Regulations.

We only issue test certificates based on the stringent checks we make and we would never take short-cuts as not only will this jeopardise our liability it can also be a safety concern for the property

Our prime responsibility is always the safety of those within the property and the property itself and any electrician who adheres to the regulatory bodies would follow the same guidance. Sadly, we know that not all electricians treat the safety of their clients in the same regard and will cut corners and still sign a certificate even though it is not up to standard.

Therefore we will always advise to repair and bring things to a safe standard for any electrical installation that does not meet Electrical Safety regulations and Requirements.
If you would like to speak about this, or have any other questions, please do not hesitate to contact us on 020 8355 8820 or info@mdbespokesolutions.com

Rated 5 out of 5 stars

We couldn't have been happier with MDBS…

We couldn't have been happier with MDBS Electrical. First seeing their van on our road, we looked up reviews before getting in touch ourselves. They removed a wall, re-plastered and redecorated, all in less than 2 weeks, and the finished product was excellent. They colour-matched to our preference and were just really great to communicate with throughout the process - always available to chat and always clear in their responses. We'd definitely work with them again and will be doing so in the near future!

24 November 2020
MDBS Electrical Ltd logo

Reply from MDBS Electrical Ltd

Dear Katy
Thank you for taking time to share your feedback.
We are glad you are satisfied with our services. It has been great working with you, and we hope to work with you again in the future.
Our goal at MDBS Electrical Ltd is to provide highest quality and professional service to each of our clients

Rated 4 out of 5 stars

Efficient

Efficient, timely service.
Engineer arrived on time m, was pleasant to deal with and the admin office was equally professional.

2 November 2020
MDBS Electrical Ltd logo

Reply from MDBS Electrical Ltd

Thank you for sharing your feedback with us.
It was a pleasure to work with you.
We are extremely happy that you were satisfied with our service.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look