I should have put NO stars. I ordered a gift certificate fit my daughter. They never responded to her tracking request. I’ve sent emails and called repeatedly only to receive a busy signal. Horrible c... See more
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Don’t risk your time or money! Have bought several beautiful bags from them. Latest one is a cheap, knockoff, vinyl handles, lightweight, fake leather. Hideous. Customer service is refusing to refund... See more
I love your products. I have purchased a tote bag, two different women’s wallets and one very cute and handy small cross-body bag. Each is made extremely well, good leather and lining material, and ve... See more
These are lovely looking items but the quality of workmanship leave a lot to be desired. I purchased the Cholet purse and one of the screws comes loose and the purse falls off my shoulder. I recentl... See more
Company details
Information provided by various external sources
We are a bags retail company started in 2017 who makes bags from designs from our own community. To date we have over 70,000 customers. Earlier on into our business, we underestimated our virality of our bag designs and we ran into logistics issues that made our shipments very late. If you were one of such customers, please have our apologies. We have improved since. From 2018, our shipping times have reduced from previously 10-25 days to 1-10 days. Depending on your location and time of your orders, you may even get your items the next day. Thank you for your interest if you have come here to read more about us. We are always improving but one thing we never change is our commitment to our community, without whom our designs would never come to fruition. We do not actively ask our customers to leave a review at Trustpilot. For those who do, we always reply to find out their order and see their issues are solved. If these reviewers do not reply with their order details, they will be flagged by Trust Pilot and their reviews will be hidden here. Reach us more quickly here support@mdbm.uk
Contact info
Stacey Avenue 28, MK12 5DL, Wolverton, United Kingdom
- mdbm.uk
1.8
Poor
375 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I just love this product and I can't…
I just love this product and I can't wait to try more things. The colors are so awesome. Thank you for getting back to me.
5 November 2020
Perfect size for my needs ❤️
5 November 2020
Excellent product...you will love your…
Excellent product...you will love your purchase and be a loyal customer.
The workmanship is superior as well as the design.
5 November 2020
They have exceptional products
They have exceptional products. I am very satisfied with what I bought.
5 November 2020
FOUR FAILED USB TASSELS
After owning 5+ of their bags which I adore; I ordered 4 of the new USB tassels...EVERY SINGLE ONE FAILED..and I’m having trouble getting customer care to respond to me
OKAY...THEY HAVE ANSWERED AND SAY THEY ARE SENDING FOUR REPLACEMENTS.
26 October 2020
Unprompted review
Reply from mdbm
Hello Barb,
We sent you an email regarding this. We need your order details so we can resolve this for you. Please respond to our email or send us a message at support@mdbm.uk.
Thank you
This wallet was the perfect size and…
This wallet was the perfect size and loved both the colors. Good quality and will order again
13 October 2020
Love all my orders!
13 October 2020
Beautiful wallet/coinpurse
Beautiful wallet/coinpurse. Love the quality I've come to expect at a great cost. The blue color is rich and gorgeous.
13 October 2020
My billfold is lovely in every respect…
My billfold is lovely in every respect except one....the pockets for credit cards, drivers license etc are too tight! I’m hoping that over time the material will loosen up some.
13 October 2020
Love the bag
Love the bag. I have 4 of your bags now and they are all beautiful. I get compliments every time I wear one. Very expensive looking and wear well. Was hesitant to buy online but have been pleasantly surprised at the quality of your bags, at a very affordable price point. Thank you.
13 October 2020
Loved everything I got.
13 October 2020
Have not received my bag yet.
13 October 2020
Reply from mdbm
Hi Carol,
We're sorry for the wait for your order and for the experience. We’ve reached out to you via email and the sender is support@mdbm.uk. We will sort this out immediately.
Thank you.
I love this company
I love this company. Easy returns and high quality products. I get so many compliments on my Cholet bag and have already bought two more bags.
13 October 2020
Don’t waste your money
Don’t waste your money. The bag looks beautiful when you receive it, but it’s not well made and won’t last past the 1 year warranty. The inside of the bag, the cloth lining, has ripped near the handle. Shortly after that the zipper has started coming apart while it’s suppose to be zipped. Just not the quality you want when you invest in a leather product.
5 October 2020
Unprompted review
Excellent customer service.
5 October 2020
Unprompted review
Great little purse
5 October 2020
Unprompted review
Not quality workmanship -
These are lovely looking items but the quality of workmanship leave a lot to be desired. I purchased the Cholet purse and one of the screws comes loose and the purse falls off my shoulder. I recently purchased a lovely blue wallet that within 2 weeks after taking my drivers license out the slot a few times, the stitching didn't hold in that area. Sent a comment to the company but received no response. Will not purchase from them again.
4 October 2020
Unprompted review
I love my Limoge wallet even more than…
I love my Limoge wallet even more than I’d hoped. I got two colors, green and Prussian blue, and can’t decide which to keep for myself and which to give as a gift! Both of the colors are rich looking and the leather is buttery soft. The three separate zippered sections make it a cinch to carry all my needed credit cards, my license and my cash.
3 October 2020
Unprompted review
I already sent one
I already sent one! The bag is perfect. I love it and am waiting for the black one I ordered!
3 October 2020
Unprompted review
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