MDG Reviews 3,188

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 255 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service and the helpful, patient staff who guide them through the process. Many people appreciate the ease and stress-free nature of making purchases, often noting the flexible payment options and the ability to manage payments effectively. Reviewers also praise the quality of the products and the respectful treatment they receive from customer service. However, some people were dissatisfied with the product verification process, describing it as tedious and sometimes leading to unexpected rejections after personal information was shared. Some customers also mentioned issues with payment agreements not being honored, leading to unexpected charges. Additionally, a few reviewers found the customer service to be rude or unhelpful in certain situations, and some experienced difficulties accessing their accounts or updating payment information.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the easy process,... See more

Service

Consumers find service to be positive. Many reviewers praise the great service, fast processing, and quick... See more

Staff

Customers had positive experiences with staff, praising their helpfulness and patience. Many reviewers... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the helpfulness and... See more

Payment

Clients share ambiguous opinions on payment. Some customers found payment plans affordable and the process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had been approved for MDG years ago but didn’t like the interest rate and weekly membership payments which you can wave but you lose your membership prices. I have noticed that for electronics... See more

Company replied

Rated 4 out of 5 stars

It's great to be able to access these things but the interest is extraordinarily high as is the cost of shipping. I mean stick in basic snail mail if it means I save three hundred dollars. Customer se... See more

Company replied

Rated 4 out of 5 stars

Overall the prices was smooth just slow several days later I’m just getting tracking number but it says they don’t have the package yet so they need to move things along faster

Company replied

Rated 4 out of 5 stars

Christmas gift shopping for teens is so much easier from this shop. Steps from choosing an item to purchase and shipping is simple enough. Payment options are great. I'm a happy customer.

Company replied


Company details

Information provided by various external sources

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in Canada. MDG.ca in-house financing credit program will suit anyone’s credit history, even...


Contact info

  • Old Capitol Trail 3422, 19808, Wilmington, United States

  • mdg.com

3.8

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The products are of high value for an…

The products are of high value for an affordable price. Working with personal assistant made my purchase simple.

1 August 2025
Unprompted review
MDG logo

Reply from MDG

Thank you for your kind words, Andria! We're so happy to hear you found the products valuable and the process smooth with the help of your personal assistant. Enjoy your purchase!

Rated 5 out of 5 stars

super easy and simple

super easy and simple

30 July 2025
Unprompted review
MDG logo

Reply from MDG

Thank you, Rachel! We're so glad you found the process super easy and simple. That's exactly what we aim for! We're looking forward to hear from you again!

Rated 5 out of 5 stars

professional

This company is professional and understanding. We are in financial trouble short term and they understand and helped us. We've been a customer for about 30 years and always be. Thank you

3 August 2025
Unprompted review
MDG logo

Reply from MDG

It means the world to us that you’ve stayed with us for nearly 30 years, Lyle! We’re proud to have earned your trust and happy to support you whenever you need help. Thank you for being such a valued part of the MDG family.

Rated 1 out of 5 stars

MDG IS THE BIGGEST SCAM

MDG IS THE BIGGEST SCAM. I ordered a PS5 back when it came out, and it was at the time $1200 for the bundle. I payed over $1400 after interest and everything is said and done. You go on eBay today and you can find a used PS5 for less than $300. I will NEVER. Be using MDG again. They harassed and berated me until I paid them every dime they wanted. Terrible company and hilariously evil business practices.

2 August 2025
Unprompted review
MDG logo

Reply from MDG

We’re sorry to hear about your experience and appreciate you sharing your perspective. At MDG, we offer brand new products and flexible financing to help customers access products they might not otherwise afford upfront. While final amount paid may be higher due to interest applied over the financing period, we always aim to be transparent throughout the process. MDG offers fully open term contract that you can pay off at any time you want. You can increase your minimum payments, put an extra money upon your balance or pay off the contract earlier to save on the Interest.

Rated 5 out of 5 stars

Perfect

Perfect! Easy great comment

1 August 2025
Unprompted review
MDG logo

Reply from MDG

Thank you so much, Tyler! We’re thrilled to hear everything was easy and perfect. Your satisfaction means the world to us!

Rated 5 out of 5 stars

I have always had great experiences…

I have always had great experiences with MDG. Great products, affordable payments, and delivered very quickly

31 July 2025
Unprompted review
MDG logo

Reply from MDG

Thank you so much for your kind words, Paul! We’re so happy to hear you’ve always had great experiences with MDG and that you’re enjoying the products, affordable payments, and quick delivery. Your support means a lot to us!

Rated 5 out of 5 stars

all good to get things done

all good to get things done

30 July 2025
Unprompted review
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Reply from MDG

Thanks so much for your feedback, Jamie! We’re glad everything went smoothly and that we could help get things done for you quickly and easily.

Rated 5 out of 5 stars

Quick response to questions

Customer service is good

18 July 2025
Unprompted review
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Reply from MDG

Thank you for your kind words, Denzil! We’re so pleased to hear you had a good experience with our customer service. Providing friendly and helpful support is always our top priority!

Rated 5 out of 5 stars

Quick easy process

21 July 2025
Unprompted review
MDG logo

Reply from MDG

Thank you for your feedback, Nikki! We’re so glad to hear the process was quick and easy for you. Making things simple and stress-free is exactly what we aim for!

Rated 4 out of 5 stars

fast professional outcome

21 July 2025
Unprompted review
MDG logo

Reply from MDG

Thank you so much for sharing your feedback, Jimmy! We’re thrilled to hear that you experienced a fast and professional outcome. Providing efficient service with great care is always our goal, and it’s wonderful to know we delivered on that for you. We appreciate your trust and look forward to assisting you again in the future!

Rated 1 out of 5 stars

LET THE BUYER BEWARE!

I will absolutely NEVER do business with this company.... ever. They are predatory and clearly take advantage of consumers who are in vulnerable financial positions. While investigating their reputation for credibility, trustworthiness, transparency, honesty, and integrity, a response that MDG in Wilmington, DE gave to a customer complaint on the Better Business Bureau website told me everything I need to know! The person stated ge made a purchase of $1900 in 2020 and that as of April 2025, after paying $111 every month that MDG has continued to debit payments from his checking account monthly and that by his calculations, he has paid for his purchase in full. MDG responded and confirmed that his initial purchase in 2020 with s+h & taxes was $2,221.23, which is the "opening balance". They confirmed that since then, he has made total payments of $3,517.23... and here is the kicker: they claim that his current balance as of April 2025 is $1,930.70, even though he hasn't made any additional purchases since that initial opening balance of $2221.23 in 2020!!! Are you kidding me?! This customer has ALREADY PAID BACK the initial purchase total of $2221.23 PLUS $1,296 IN INTEREST & FEES WHICH IS A 58% INTEREST RATE!!! BUT THEY CLAIM HE STILL OWES THEM ANOTHER $1930.70?!?!?! That means that for a $2221.23 purchase, they are charging this customer $3,226.70 in interest & fees!!! That is an interest rate of 145%!!!! That is exceedingly outrageous and exceptionally PREDATORY!!! Keep in mind that as long as there is a balance on this customer's account, they will continue tacking on additional monthly interest to the balance. This basically means the customer will never pay off his purchase and that MDG will continue collecting payments from him for years to come. MDG affirms that these are the terms their customers agree to when making a purchase that is financed!! This is completely repugnant! MDG is obviously dishonest, crooked, and criminal con-company. They are frauds, scammers, and thieves. Their business practices are overly gluttonous and greedy. They are savage vultures who EXPLOIT financially vulnerable consumers, take advantage of low-information customers, and have no ethics or moral compass. They plunder, pillage, ravage, and rape customers without conscience or regret. Customers need to band together and seek legal advice. Someone needs to take this company to task for their illegal, unethical, immoral business practices. I'm so glad that I did a little bit of investigating before doing any business with these leeches. If you read this and then go to the BBB website to read MDG's response to the customer complaint to see it for yourself, and you still decide to do any business with them -- you deserve what you get! SMH.

25 July 2025
Unprompted review
MDG logo

Reply from MDG

We are sorry to hear about your impressions about our business, Thea! At MDG, transparency and customer satisfaction are very important to us. We’d like to clarify that all of our contracts are fully open-term, which means customers have the freedom to pay off their accounts early at any time with no penalties—this can significantly reduce the overall cost. The opening balance does not include interest or fees for optional products and services. If you have opted into optional MDG product and services, those are charged in accordance with repayment terms. To confirm the accuracy of balance and request a summary of Account transactions, as well as for any other concerns, you can contact our Finance Department directly on 1-800-906-0975 ext. 340.

Rated 1 out of 5 stars

Just Don't

I used this company and thought it was great,.. and then I fell on hard times and reached out to said company and they agreed to defer payments until I was able to complete my schooling to get my cdl, I completed and reached back out to pick up my payments again and was notified that because I wasn't making payments(while supposedly deferred) the intrest skyrocketed and the couple hundred dollars I still owed is now $3709 smh also they started reporting like a cc to ruin my credit. I was a loyal customer and would have continued using their services. I don't recommend using.

21 July 2025
Unprompted review
MDG logo

Reply from MDG

We’re truly sorry to hear about the challenges you faced and understand how frustrating this situation must be, Dakota! Our goal is always to support our customers — especially during difficult times — and we regret that this wasn’t the outcome you expected. We’d appreciate the opportunity to look into your case. Please reach out to us directly on 1-800-906-0975 ext. 362 so we can review the details together. We value all our customers and we’d like the chance to make your experience a better one.

Rated 5 out of 5 stars

Veronica assisted me from beginning to…

Veronica assisted me from beginning to end, ensuring I provided all necessary documentation and we ended up fulfilling my order earlier than expected! Looking forward to receiving my order soon. Thanks Veronica!

14 July 2025
Unprompted review
MDG logo

Reply from MDG

Thank you so much for your kind words, Amanda! We're thrilled to hear that Veronica was able to assist you every step of the way and help get your order processed ahead of schedule. We'll be sure to pass along your thanks — she’ll be so happy to hear it! We hope you enjoy your order and look forward to serving you again soon!

Rated 5 out of 5 stars

Professional service

Professional service and well knowledge personnel about their products.

17 July 2025
Unprompted review
MDG logo

Reply from MDG

Thank you for your kind words, John! We're so glad to hear you were impressed with our service and that our team was knowledgeable and helpful. Providing expert guidance and professional support is what we strive for every day. We truly appreciate your feedback and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Excellent service and the delivery of my order was very fast very good company MDG the best.😊

MDG is one of the best,They are extremely honest , grateful and I will certainly buy from MDG in the future.Keep up the great work you are doing for your customers.Thank you so much.😊💯.

18 July 2025
Unprompted review
MDG logo

Reply from MDG

Thank you so much for your wonderful feedback, John! We're truly grateful for your kind words and thrilled to hear that your order arrived quickly and that you’re happy with our service. Honesty and customer satisfaction are at the heart of what we do, and it’s amazing to know it shows. We look forward to serving you again in the future!

Rated 5 out of 5 stars

This company is amazing

This company is amazing. I changed my mind three times after each oder was placed and the gentleman was so helpful and accommodating. He held so much patience and explained everything out to me ..so helpful ..he deserves a raise lol

16 July 2025
Unprompted review
MDG logo

Reply from MDG

Thank you so much for your kind words, Kimberly! We’re thrilled to hear that you had such a positive experience with our team. We totally understand that plans can change, and we’re so glad our representative could assist you with patience and care. Your feedback truly means a lot!

Rated 5 out of 5 stars

Great customer service.so fare haven't…

Great customer service.so fare haven't had any issues

16 July 2025
Unprompted review
MDG logo

Reply from MDG

Thank you so much for your kind feedback, Dave! We're glad to hear you've had a smooth experience so far and that our customer service has met your expectations. We're always here if you need anything—thanks for choosing MDG!

Rated 1 out of 5 stars

This place sucks

This place sucks. I did not have a good experience. The furniture is the worst I have ever seen or sat on. And it's crazy expensive. The balance on the couch set I bought a year ago is still over 1,500. Crazy. When it was on sale for 1000. Then they try and charge my locked card on days that I have not authorized and since I keep my card locked they charge me 15 for a returned payment. So that adds up quick when they are doing it 4 days a week. I would never recommend this place to anyone

Edit in response to mgd: look into ongoing payment issues? I have talked with this company many times about the unauthorized attempts 4 days a week. They still haven't stopped. So yes thankfully I keep my card locked but the company charges me 15 a pop for returned payment. This company sucks and would be stealing my money if I let them

15 July 2025
Unprompted review
MDG logo

Reply from MDG

We’re truly sorry to hear about your experience and appreciate you taking the time to share your concerns, Cassie! Our financing plans are designed to be flexible, with open-term contract that allow customers to increase payments or pay off their balance at any time without penalty. Our goal is always to be clear about terms and payments. We’d like the opportunity to look into your account and address any ongoing issues with the payment attempts. Please reach out to us on 1-800-906-0975 ext. 362 so we can assist you directly.

Rated 5 out of 5 stars

Fast and Easy

This was my second order from your company, and the process was even smoother than the first. The instructions were clear and easy to follow, the pricing was fair, and the payment method worked well for me. I’ve already recommended your company to others.

11 July 2025
Unprompted review
MDG logo

Reply from MDG

Thank you so much for your continued trust and for recommending us to others! We're thrilled to hear your second experience was even smoother than the first. Your kind words mean a lot, and we’re always here to make the process simple, fair, and convenient for you.

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