MDhair Reviews 

5,402
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 3,765 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often noting significant improvements in hair health, reduced shedding, and new growth. Many praise the quality, ease of use, and pleasant feel of the shampoos and serums, highlighting their effectiveness and integration into daily routines. Customer service is frequently described as exceptional, with people appreciating prompt, helpful, and kind responses. However, some customers noted delivery concerns, with items sometimes taking a long time to arrive, being held up by customs, or arriving damaged. A few also found certain product components, like capsules or oils, had an unpleasant smell, caused stomach upset, or left hair greasy. Additionally, some reviewers did not experience expected results or found customer service unresponsive.

What people talk about most

Product

Customers generally report positive experiences with the products, noting that many items, such as the... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with how products make... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the products easy to use and... See more

Customer service

People report positive experiences with customer service, highlighting it as great, exceptional, and some of... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting quick and reliable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’m giving 4 stars at this point as I have only been using these products for just under a month, and the pamphlet stated it would likely take a few months to see real results. I have noticed a small... See more

Company replied

Rated 4 out of 5 stars

I do think the system is working. I just wish the delivery system of the topical serum is in a different form. I prefer the foam delivery system as it adds volume and it doesn’t make my hair have a we... See more

Company replied

Rated 4 out of 5 stars

I’ve been using MDhair for about two weeks now, and so far, it’s been a really promising addition to my routine. While two weeks is obviously too early to see dramatic new hair growth, I have alread... See more

Company replied

Rated 4 out of 5 stars

Took a bit to get here, but when I got it the shampoo was damaged. I took a picture and emailed with the picture to Taylor from MDHair explained what happened. Immediate response and a replacement... See more

Company replied


Company details

  1. Hair product shop

Written by the company

Effective hair regrowth tailored to you. Grow thicker, healthier hair with a customized, dermatologist-formulated growth kit. Take a short quiz and a picture of your scalp to receive a free AI assessment and customized product recommendations.


Contact info

4.0

Great

TrustScore 4 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(5,402)

3,565 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

So far, so good

I’m giving 4 stars at this point as I have only been using these products for just under a month, and the pamphlet stated it would likely take a few months to see real results. I have noticed a small amount of growth in baby hairs around my forehead that never seemed to grow prior. The shampoo smells great and leaves my hair feeling clean, the scalp serum does not make my fine hair greasy like I expected, and my body tolerates the capsule. I will try another month and hope to see more new growth.

23 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi G Smith,

Thank you for sharing your detailed feedback. We are glad to hear that after just under a month you are already noticing baby hairs beginning to grow around your forehead, and that the shampoo, scalp serum, and capsules are working well for you without unwanted side effects. While new growth typically takes several months to become more visible, these early signs are encouraging and show that the regimen is beginning to make a positive difference.

Consistency is key, and our team at support@mdhair.co is here if you would like tailored guidance for your regimen.

Rated 5 out of 5 stars

Effectiveness of shampoo and serum and support

I have been using the shampoo and serum for my hair thinning problem for the last 8 weeks. I do not see growth of new hair but i have experienced less hair loss. I get emails from MD Hair offering support. I have not reached out, but knowing i can contact them is good enough.

23 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Joanne,

Thank you for sharing your feedback. We are glad to hear that after 8 weeks of using the MDHair shampoo and serum you have already experienced less hair loss. While new hair growth can take longer to appear, this early progress is an encouraging sign that the regimen is working well for you. We are also pleased to know that you appreciate the support emails, and we want to remind you that our team is always available should you decide to reach out.

Your success inspires us, and our team at support@mdhair.co is here to provide ongoing care and guidance as you move forward.

Rated 5 out of 5 stars

Our well water is the worst

Our well water is the worst. My husband, my son, and I immediately felt the difference with our MDhair filter. We are really pleased with the choice we made for healthier hair and skin.

25 May 2026
Unprompted review
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Reply from MDhair

Hi Kristi,

Thank you for sharing your feedback. We are delighted to hear that you, your husband, and your son immediately felt the difference with the MDHair filter. It is wonderful to know that the choice has already made such a positive impact on your hair and skin, and we are thrilled you are pleased with the results.

Every journey is unique, and our medical experts can review your case at support@mdhair.co to ensure you continue seeing the best possible results.

Rated 1 out of 5 stars

Do not use this company I did not…

Do not use this company I did not subscribe to another load of crap but got sent out ! Doubled in money customer service absolutely useless !

23 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi there, we're truly sorry to hear about your experience and understand how frustrating this situation has been. We appreciate you sharing your feedback, and we'd like the opportunity to review your concerns regarding your order, subscription, and billing. Please reach out to us at support@mdhair.co, and we'll be happy to look into this for you.

Rated 4 out of 5 stars

First month and the hair shedding has…

First month and the hair shedding has slowed.

22 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Destiny,

Thank you for sharing your experience. We are glad to hear that after your first month with MDHair you have already noticed your hair shedding slowing down. This is an encouraging sign that the regimen is working well for you, and we look forward to seeing how your results continue to improve with consistent use.

We would love to help you maintain this momentum. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.

Rated 5 out of 5 stars

Great product

Great product

15 June 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi There,

Thank you for sharing your feedback. We are thrilled to hear that you find MDHair to be a great product. It is wonderful to know that it is making a positive difference for you, and we are excited to see how your journey continues.

For tailored guidance on maintaining your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 4 out of 5 stars

It was very good products just took a…

It was very good products just took a while to come

22 July 2026
Unprompted review
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Reply from MDhair

Hi Mansa,

Thank you for sharing your feedback. We are glad to hear that you find the MDHair products very good and that they are working well for you. We appreciate your patience with the delivery and are happy the products reached you safely.

Delivery timeframes are typically 7–14 days within the US and 14–21 days internationally. Please note that delivery lengths are managed by third‑party couriers and may be affected by customs, weather, or other external factors beyond our control. Tracking details are sent by email and may sometimes be found in your spam or junk folder. You can also access tracking information by logging back into your account. If your order is still within the delivery timeframe, we recommend reaching out directly to your assigned courier for updates. If the timeframe has already been exceeded, please contact our support team at support@mdhair.co so they can assist you further.

Rated 1 out of 5 stars

Waste of money

I have been taking the supplements, collagen, shampoo, conditioner, oil etc and it's not made the slightest bit of difference except to my bank balance!! What an absolute waste of money... why do I always fall for these scams 🙄

22 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Lisa, we're truly sorry to hear that your experience has been so disappointing, especially after your commitment to using multiple products and hoping for meaningful results. We understand how frustrating it is to invest both your time and money without seeing the improvement you were expecting, and we genuinely appreciate you sharing your honest feedback. Reach out to us at support@mdhair.co if you’d like further assistance.

Rated 1 out of 5 stars

Absolutely disgusting service items…

Absolutely disgusting service items arrived damaged and leaked everywhere contacted customer service and won’t do anything and will not confirm that no more payments will not be taken do not use they are scammers one star is too much for them and the product

22 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Jon, we're truly sorry to hear about your experience and understand how upsetting it must have been to receive damaged products. We appreciate you bringing this to our attention and would like the opportunity to review your concerns, including your subscription, and assist you further. Please reach out to us at support@mdhair.co, and we'll be happy to look into this for you.

Rated 4 out of 5 stars

Almost a month into using the product

Almost a month into using the product. So far I haven't seen much of a difference , but I'm going to give it a few months before I really make a decision.

21 July 2026
Unprompted review
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Reply from MDhair

Hi Christine, thank you for sharing your honest update with us. We truly appreciate your patience and commitment, as meaningful hair growth results often take time, and we're grateful you're giving your treatment the opportunity to work over the coming months. If you need any help along the way, just email us at support@mdhair.co.

Rated 4 out of 5 stars

New user of MD Health

I’ve only been using the products in my box for two weeks now. I have been very consistent. The shedding has not stopped just yet but it’s still early on. The serum leaves a shiny residue on the scalp. The collagen is great and I add to my coffee every morning. The peptide bond oil has a pleasant smell, but it does leave your hair looking a bit greasy. I look forward to leaving another review in a month with some positive results.

21 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Kimberly, thank you for sharing such a thoughtful and honest update on your journey with MDhair. We truly appreciate your consistency and detailed feedback, and we're glad you're enjoying the collagen and the scent of the peptide bond oil while remaining hopeful as you continue your routine, since meaningful hair growth results can take time. We look forward to hearing about your progress in the coming weeks, and if you need any help along the way, just email us at support@mdhair.co.

Rated 1 out of 5 stars

They are a total scam

They are a total scam. I ordered 3 months supply of premium regrowth kit, and got 3 months supply of a restore kit. They refuse to make it right, basically saying they sent what they THINK I need instead of sending what I actually ordered. Adding insult to injury, they said they will be happy to send some regrowth treatment with my next order, as if I will be placing an order again!!!

12 July 2026
Unprompted review
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Reply from MDhair

Hi Desere, we're sorry to hear that your experience did not meet your expectations, and we appreciate you bringing this to our attention. We understand how upsetting this situation must have been, and we'd like the opportunity to investigate your order and address your concerns. For any further assistance, please contact our team at support@mdhair.co, and we'll be glad to help.

Rated 5 out of 5 stars

Some of the best customer experience…

Some of the best customer experience I’ve ever received. Answered emails promptly, extremely kind and helpful. I would definitely recommend. Cant wait to try my product!

20 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Justin, thank you so much for your thoughtful and encouraging feedback. We're delighted to hear you had such a positive experience with our team, and it means a great deal to know our prompt support and care made a lasting impression before you've even started your treatment. We’re happy to support you anytime at support@mdhair.co.

Rated 5 out of 5 stars

A product that actually works!!

A product that actually works!! I was losing my hair so badly that I shaved my head down to a grade 1 all over but now I'm honestly considering growing it out longer than it was before!

21 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Kitty, your wonderful feedback truly made our day, and we're so grateful you shared your journey with us. Hearing that you've gone from shaving your hair to feeling excited about growing it longer is incredibly rewarding and inspiring. Our team is happy to help! You can email us at support@mdhair.co.

Rated 1 out of 5 stars

Haven't received my order

I still haven't received my order and I've been very patient. It has been well over a month.. Expected delivery date was end of June first of July

2 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Cordell,

Thank you for sharing your feedback. As we did not receive a response, we were unable to verify the account or details provided. We understand your frustration with the delay in receiving your order.

Delivery timeframes are typically 7–14 days within the US and 14–21 days internationally. Please note that delivery lengths are managed by third‑party couriers and may be affected by customs, weather, or other external factors beyond our control. Tracking details are sent by email and may sometimes be found in your spam or junk folder. You can also access tracking information by logging back into your account. If your order is still within the delivery timeframe, we recommend reaching out directly to your assigned courier for updates. If the timeframe has already been exceeded, please contact our support team at support@mdhair.co so they can assist you further.

We would love to help you resolve this delivery issue. Please reach out to our medical experts at support@mdhair.co for personalized assistance.

Rated 5 out of 5 stars

So far so good

So far so good. I particularly like taking only 1 pill daily.
Not sure about the Marine Collagen…as I haven’t used it..

20 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Michael,

Thank you for sharing your experience. We are glad to hear that you are enjoying the convenience of taking only one pill daily and that your journey with MDHair has been positive so far. It is perfectly fine to introduce additional products such as Marine Collagen at your own pace, and our team can provide guidance on how best to integrate them into your regimen if you decide to try them.

For tailored recommendations and support, our medical experts at support@mdhair.co are available to review your case and provide personalized guidance.

Rated 4 out of 5 stars

I have been using MD Hair for 1 year…

I have been using MD Hair for 1 year now. I’m 73 years old and want to stop losing hair and hopefully gain some back. I started with using the serum, shampoo and capsules which were formulated for Restore. I noticed after a few months my hair loss was getting better. Also my hair was showing signs of getting fuller. After about 6 months I didn’t notice too much regrowth. The team changed my protocol to regrow capsules and suggested using the minoxidil solution. I have been on this protocol for 5 months and my hair is visibly thicker and growing much faster. I used to get a haircut every 6-7 weeks, but now I can’t go longer than 4 weeks. Starting to see hair regrowth also! You have to stick with it and don’t get discouraged! Being 73 years old I would imagine it takes longer for regrowth as opposed to younger people. The team at MD Hair are great to work with! A positive experience overall!

20 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi M. Sabatino,

Thank you for sharing your detailed journey with MDHair. We are encouraged to hear that after one year of consistent use you have experienced reduced hair loss, fuller hair, and now visible regrowth with the Regrow capsules and minoxidil solution. It is wonderful to know that your hair is growing faster and that you are seeing positive changes, even needing more frequent haircuts. We truly appreciate your recognition of our team, and we are glad they were able to support you with adjustments to your protocol.

Visible improvements with MDHair typically require consistent use over several months, and your progress is a great example of how persistence pays off. For tailored guidance on maintaining your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 1 out of 5 stars

I have been using this product for over…

I have been using this product for over a month, but unfortunately I haven't seen any benefits yet. In addition, money was deducted from my bank account, which was unexpected. I'm disappointed with my experience and would appreciate an explanation or a refund

12 June 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Rawand,

Thank you for sharing your feedback. As we did not receive a response, we were unable to verify the account or details provided. We understand your disappointment at not seeing benefits after the first month and your concern about the unexpected charge. MDHair operates on a subscription basis, and the details of the next charge amount and timing are clearly indicated near the payment button at checkout when ordering the trial kit. This ensures continuity of treatment, as visible improvements typically require consistent use over several months.

We would love to help you adjust your subscription and support you through this early stage. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.

Rated 5 out of 5 stars

I really enjoy the shower head!

13 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Braden,

Thank you for sharing your experience. We are delighted to hear that you are enjoying the MDHair shower head. It is wonderful to know that it has been a positive addition to your routine. Feedback like yours inspires us, and we are glad the product is making a difference for you.

For tailored guidance on maximizing your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 1 out of 5 stars

I am not happy that they send the…

I am not happy that they send the second order without me notifying them
I did not finish the first one but they charge my card

20 July 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Sousan,

Thank you for sharing your feedback. As we did not receive a response, we were unable to verify the account or details provided. We understand your concern about being charged for a second order before finishing the first. MDHair operates on a subscription basis, and this information is indicated near the payment button at checkout when ordering the trial kit. This ensures continuity of treatment, as visible improvements typically require consistent use over several months.

We would love to help you adjust your subscription to better fit your needs. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.

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