Good product and good customer service
Good product and good customer service
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Good product and good customer service
We bought 2 of these in quick succession (an ABC then an Arete One) both broke within a very short time, both just outside warranty. Expensive and difficult to get repaired. These units are not built to last. The first developed a temperature error (I managed to repair the ABC by buying a new temp sensor off Amazon, saving a £100+ meaco repair bill, thanks GPT!) But the other is a mystery electronic fault that doesn't have an error code, it just won't switch on. Multiple other people on youtube having exactly the same problem in the same time scale.
I had one for 14 months and it broke 2 months outside of the warranty. To be fair, both my daughters bought one at the same time, and 5 months after mine broke, theirs are working.
I replaced it with an Ebac, British made with a 5 year parts and labour warranty. 😊 I set the date on this review at the time mine failed.
Small dehumidifier needed a warranty fix. Quick response to enquiry, excellent process to get the unit dispatched using provided postage label. Very quick turn round and unit now back and working. As an aside the unit a DD8L Junior is almost silent in operation a major plus over previous non Meaco units.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.