Marriage Saver, I no longer burn everything that I cook. These probes are fantastic. Please add new types of meat such as sausage, (beef, pork, chicken, etc) and also Boudin, (made in Louisiana wit... See more
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It just takes way too long to give an accurate estimated cooking time then when it gives an estimated time its way off like over am hour off and only accurately adjusts in the last 30 minutes.You wou... See more
Company replied
Generally, this product is fine. But it has two flaws. Firstly, the Bluetooth range is massively overstated. I have an Aga. The charging unit has to sit next to the Aga. If I move to my sitting r... See more
Company replied
I purchased a MEATER 2 Plus Bundle in December 2023 for £238 — the premium Pro-tier model specifically for its 550°C BBQ rating. After 2.5 years of normal use, the probe stopped connecting to th... See more
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Company details
Written by the company
The First Truly Wireless Smart Meat Thermometer
Contact info
United States
- meater.com
3.7
Average
6k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I own the Meater Pro Duo
I own the Meater Pro Duo. I also own two of the Meater Plus. I never really add any issues with the older Plus besides the Bluetooth range wasn't very far. I got the Pro since it connects to Wi-Fi. When the Pro works, it's been great however I've had continuous battery issues. When I got to use it, the batteries are dead. Even after I fully charged them after my prior cook. What's even more frustrating is the support. I've tried to chat multiple times and the reps disconnect the chat before trying to help. They claim there's a warranty however I can't even get someone to help. I've also read through all the manuals and FAQ's. Not sure what else to do.
12 March 2025
Unprompted review
Reply from MEATER
Hello, and thank for your review of the MEATER Pro Duo. We have noticed rare cases where some Pro Duos were quickly losing their charge while stored. This was addressed in our latest firmware update, and should be corrected if your device is using v3.0.9.8 or later. You can find the current version in the app by going to the settings (3 dots at top of screen), tapping My Devices, then selecting your MEATER under My Paired Extender Devices. However, if your firmware is up to date, you can check for more common causes, such as residue on the flat end of the probe, physical damage to any part of the unit, and corrosion in the battery compartment of the charger. If you'd like some help doing any of this, but are encountering technical issues with our chat line, you can also call MEATER Customer Service directly for assistance, and one of our agents can go through the above steps, as well as some others, for improving your Pro Duo’s battery life.
Excellent product!!
Decided to read some of the reviews & don't understand the complaints by those who seem to be dissatisfied or have difficulty with the app. I've had my MEATER for about 5 years & it's always worked wonderfully. Works great on the BBQ located outside. Foods are always fantastic & the app is so user friendly. Would never cook without the MEATER. Always reliable and I clean it after every use once it cools down.
14 March 2025
Unprompted review
It doesn’t work inside the oven
14 March 2025
Unprompted review
Reply from MEATER
Thank you for your feedback. Even though MEATER devices are designed to work with a variety of appliances, not all of them will work with our products. Microwaves or microwave-convection ovens are designed to keep harmful waves inside during cooking, therefore the Bluetooth signal cannot get through them. If your oven isn’t heavily insulated, please contact our Customer Support team to investigate the issue further at support.meater.com.
Great, but not super great.
I ordered on 1/22/25 and received it relatively quickly. I have used them on briskets, steaks, chickens, and various pork products. Pretty pleased with the results and feel that it works better than the original in terms of connectivity and monitoring. There is still a variance in ambient temp, even when the probs are in the same piece of meat . Not much difference in the block, would have been nice to have a larger screen. For the price, you would expect the numeric probe clips to be included, but they are not.
22 January 2025
Unprompted review
Reply from MEATER
Thank you for your review. The ambient sensor is designed to read the temperature directly around the sensor. You can have different temps in the same cut of the meat depending on factors like thickness, If it is a fatty area or has bone. Hot spots in the appliance. Here is a video that explains the ambient temperature https://www.youtube.com/watch?v=GRo0d4kcO8A&list=PLVr0FnN9Zx8UbCkSZRcebkUawRq3zOFc6&index=15 The Pro collection doesn't have the numbered clips that are compatible for them. Here is a link that goes over identifying your probes https://meaterverse.zendesk.com/hc/en-us/articles/24231942880667-Identifying-Your-Probes For help contact us at https://support.meater.com/contact-us/ and one of our agents will be happy to assist you.
Sorry but it simply does not work.
Sorry but it simply does not work.
The estimated time can jump from 30 minutes to finish to 10 minutes in a matter of seconds. The ambient temperature is usually 20% lower than the oven temperature. Don’t waste your money buying this buy a proper thermometer
2 March 2025
Unprompted review
Reply from MEATER
Hello, and thanks for your review. The ambient reading is not really there to provide the internal temperature of the cooking appliance, but rather the temperature at the surface of whatever is being cooked. This is done for estimating cook times and is affected by several factors, such as the cooling effect of moisture evaporation from meats (similar to how perspiration works) and the surface temperature of the food. But it can also be thrown off if the probe is inserted too far, as the sensor might make contact with the meat, which will be cooler than the surrounding air. For the best results, try to have the probe end about 2” (5 cm) out from the food, as this will not only ensure that the minimum depth ring (grooved circle about halfway up the probe) is below the surface, but should also improve the cook estimates as well.
Great Concept, Horrible Product
Great Concept, but horrible product. There are many more reason to not buy this product than there are to buy it. Purchase the MEATER Block in July of 2024 and it lasted a few months and of course the warranty is exclusive and doesn’t cover your common issues. For instance, one of the four probes is exposed to exclusive heat and now the entire product to include the block and remaining probes are no longer covered under the warranty. Also another major issue is connectivity. Don’t plan on using these for any thick walled grills or smokers to include a green egg or similar. Likewise they will not transmit from an oven. Stay anyway the product is no good and the company doesn’t stand behind it.
2 March 2025
Unprompted review
Reply from MEATER
Thank you for your review of the MEATER. Range in an open air setting from the probes to the charger is 33 FT/10 M. Envormental obstructions and heavy metals will impact the range. We recommend placing the charger as close as safely possible to the appliance. Here is a link to the warranty and a video that goes over the range expectations. If you still need help, please contact us and one of our agents will be happy to assist you.
https://support.meater.com/contact-us/
https://www.meater.com/warranty-returns
https://www.youtube.com/watch?v=INWvpspwrwc&list=PLVr0FnN9Zx8UbCkSZRcebkUawRq3zOFc6&index=17
This is my 3rd probe my 2nd charging…
This is my 3rd probe my 2nd charging station and lots of meat. Nothing has worked all crap. Don’t want more probes or stations just my money back I will do this every day till I get refunded
28 February 2025
Unprompted review
Reply from MEATER
Thank you for your review. We are sorry to hear you are having issues with your MEATER. Here is a link that goes over the return policy. https://www.meater.com/warranty-returns If you would like support for your MEATER please contact us at https://support.meater.com/contact-us/ and one of our agents will be happy to assist.
Fantastic Customer Service
I had a Meater Pro that stopped charging after 6 months. I went on Chat, spoke to Maria and after sending a few photos of the Pro she has sent me a replacement unit free of charge. Great service!
26 February 2025
Unprompted review
Bought one for my husband for Christmas…
Bought one for my husband for Christmas a few years ago, we haven’t used it much, it works well, but we need to have our phone located within about 2 feet of the oven in order for it to work, it doesn’t connect outside when cooking on the bbq. Isn’t that the point? Very disappointing. Too late to send it back for a refund. I would not recommend.
25 February 2025
Unprompted review
Reply from MEATER
The phone’s proximity to the oven/probes should really not have an effect on the connection, since it is actually the charger that links to the phone. The charger, whether it uses Bluetooth (single probe models), or WiFi (multi-probe models), has a much longer range than the probes do. However, in some situations, the probes may bypass the charger and link to the phone directly (Plus, SE, Block), which could be why the app only works when close to the oven. But whether this is the case or not, MEATER Customer Service is available to help. Please visit us at support.meater.com/contact-us to speak with one of our agents, any day of the year.
This item works...most of the time
This item works...most of the time. Occasionally it won't connect to the app on the phone even though the charging station is within 1 foot of the probe and my phone is within 1 foot of the station. It also will definitely NOT WORK if you have the probe in a cast iron pot in an oven. For the money, you would think the reliability would be better.
24 February 2025
Unprompted review
Reply from MEATER
Hi, and thanks for the feedback. While using any wireless probe inside of a pot that is inside of a grill can result in a weak signal, you should be getting pretty solid performance otherwise. When you have a little time, please visit us at support.meater.com and go through our Support Wizard. This step-by-step tool can usually fix most concerns that you might have with your MEATER. And if you need more assistance, there is contact information at the end for our Customer Service Team, which is available 365 days a year, by both chat and by phone.
I am so very upset with my duo pro…
I am so very upset with my duo pro meaters. I should of kept my original meater plus thermometer that had a aaa battery! I upgraded to the duo pro meater thinking it was going to be better but no. Everytime i need to use them they are dead! And I call customers service and they tell me that the wooden block does not keep charge! Like why doesnt it say that on the description! Literally I charge it use it once and a few days later their all dead! So mad about these! I want my money back asap!
17 February 2025
Unprompted review
Reply from MEATER
Thank you for your review. The MEATER Duo with a fully charged battery and both probes running can last 24 hours and will be at 50% battery level after 15 minutes of charging. Here is a the link for MEATER Support where you can check out frequently asked questions, use the wizard to get help or use the contact information and talk to one of our agents who will be happy to assist you.
https://support.meater.com/
Overcomplicated product
Tough and complicated to use and convoluted instructions. All instructions are videos and there are multiples of them.
I dread to picture my father in-law trying to use this.
We used this once and were dissapointed with the experience amd put off using it again. The next time we used it, we had the same issues.
I doubt ill use it a third time.
23 February 2025
Unprompted review
Reply from MEATER
Thank you for your review. We never want you to dread using your MEATER or learning how to use it. Contact us and one of our friendly and knowledgeable agents will be happy to walk you through the process and answer any questions you have.
https://support.meater.com/contact-us/
Was given this as a gift
Was given this as a gift, & forgot all about it for almost a year. Apparently it is a BAD design and collected moisture/humidity in my kitchen drawer in its original box & wooden case/docking station. The connections actually even rusted!!! I was told that it was manufactured 2 years ago and was out of warranty & they offered me 30% off purchase of new docking station. I asked what was going to keep this from happening again in my house in the Summer. Then I was told they have one on Amazon only that is made of plastic, but I would have to purchase from Amazon directly without any discount!!! Obviously 🙄 it is a design flaw and Amazon doesn’t want to deal with the issue of an abundance of returns!!!! Buyer Beware!!!!!!
23 February 2025
Unprompted review
Reply from MEATER
Thank you for your review. MEATER chargers are housed in natural wood. They are designed to be as durable as possible, but as with all products, they need proper care. Storing your MEATER in a cool, dry place and using a dry cloth to wipe the contact points after use will help prevent damage to the charger. Here is a support link that goes over how to care for the MEATER.
https://support.meater.com/contact-us/
https://support.meater.com/faqs/care-tips
I purchased the Meater 2 Pro and have…
I purchased the Meater 2 Pro and have been using it for five months now. I was extremely excited after seeing the ads, but I’ve been so disappointed with it—especially considering the price.
The cook is not as good as I expected, and the food is often undercooked. The cooking and resting times provided by the app are completely unreliable, making it impossible to time other dishes to be ready alongside the meat.
I've also had constant issues with syncing between the thermometer and the base unit.
In my opinion, it’s a lot of hype and definitely not worth the money. I feel really lucky that I didn’t go for the four-pack, as I was initially tempted to.
3 September 2024
Unprompted review
Reply from MEATER
Hello, and thanks for your feedback on the MEATER Pro. While cook estimates and final doneness can be affected by certain factors, including having the probe inserted into a thinner part of the meat, and even changing the grill’s temperature, these are probably things that you are already aware of. However, there are a few lesser known influences that can substantially alter cook time approximations, such as simply flipping the meat or altering its position in the grill, as well as something referred to as ‘the stall’. The stall really only becomes relevant with larger cuts and is where the heat of the grill evaporates moisture in the meat, which has a cooling effect (similar to perspiration for a person). In these situations, the cook time can change in the app while the internal temperature increase decelerates, adding more time to the estimate. But you really don’t have to diagnose this, or the syncing issue, all on your own. If you visit us at support.meater.com, you’ll find a Support Wizard and FAQs that address most MEATER concerns, and also contact information for our Customer Service Team and the end of the Wizard, which will get you in touch with one of our agents, 365 days a year.
Creepy
Creepy. It’s fickle. Have had this for some years. I won’t cover what other reviewers gave said about that. Disturbed by survey emails after cooking: ‘How was your lamb? Let us know! Hugs’ also couldn’t shut the app off after the last use. Had to restart my phone. I have a cheap meat thermometer that doesn’t stalk me. Might be using that instead in the future.
16 February 2025
Unprompted review
Reply from MEATER
Thank you for your review. We are sorry to hear you are having issues with receiving emails. You can go to the bottom of any email and press email preferences. After you confirm your email address, you will be able to uncheck MEATER Cloud cook feedback request. While you are there, you can also check the other categories. Once you press save, it will take 24 hours to reflect the changes. If you have done this and are still getting the emails after 24 hours, please contact us and one of our agents will be happy to assist.
https://support.meater.com/contact-us/
Tonight’s London Broil cooked to a perfection!
Tonight’s London Broil was cooked to a perfection. I actually foil wrapped the Broil during the Rest period and you could monitor the internal temp still rising during the rest, very nice. Last week’s Turkey was the same with no issues and the Bird was cooked to a perfection. I think it’s time to retire my instant read digital stick thermometer.
14 February 2025
Unprompted review
A piece of art.
I received my Meater temperature Wi-Fi probe. Wow! The wooden storage box containing the probe and battery for charging the unit was a piece of art in itself. Truly it was designed by an artist engineer if there is such a title. After charging and connecting my I-phone via the app it works flawlessly. This would make an impressive gift for someone who has it all. Now I do.
12 February 2025
Unprompted review
Fantastic Customer Support
What fantastic, friendly customer support. I had an issue. Was resolved quickly with no fuss. Very happy. Thank you.
12 February 2025
Unprompted review
EXTREMELY HIGH MAINTENANCE
The meater plus seems to be the only 1 that will halfway work. It says 33 feet away it should connect but it’s really you basically have to put the box on top of the smoker to get it to connect an if you walk more than 10 feet away everything constantly disconnects. Honestly it’s easier to just use the probe from Traeger on the smoker than this thing. Not sure why it’s so high maintenance an temperamental
9 February 2025
Unprompted review
Reply from MEATER
Thank you for sharing your experience with us. Some environmental factors like walls, closed windows, and doors can affect the range of your MEATER. Additionally, using aluminum foil or a closed lid on a pot or pan will also impact the range of the unit. To help ensure you’re always connected, we have a helpful video, you can check it out here: youtu.be/INWvpspwrwc. We hope you find this information helpful.
Stop working after the warranty was up…
Stop working after the warranty was up and they just offer a 15% discount on the regular Meater
9 February 2025
Unprompted review
Reply from MEATER
Hi, and thanks for your review. While the probes can be expected to last well past their coverage period, which they usually do, as with any warrantied electronics, there does have to be a reasonable limit to how long this coverage can be. However, even after the warranty expires, we still try to work with you as a member of the MEATER family, and may offer a replacement at a reduced cost in certain situations.
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