Great choice of furniture, quick shipping, very friendly delivery partners! Smooth experience and great quality of goods as well, recommending it to all my friends:)
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Review summary
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Easy to purchase, easy to pay for the item. Very well structured customer journey. Great delivery service. Recommend.
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I have already bought two mattresses here. And should the need arise, I will almost certainly buy another one here. Good quality, good value for money, and smooth communication and logistics. A good e... See more
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Great selection of furniture and fast delivery. I'm very pleased with the service!
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Company details
Written by the company
Izvēlēties mēbeles internetā ir ērti ar Mēbeles1. Mēs esam interneta veikals ar plašu mēbeļu klāstu visām mājokļa telpām. No klasiskā līdz mūsdienīgam stilam - pie mums atradīsiet mēbeles jebkurai telpai, neatkarīgi no tā, vai meklējat ērtu dīvānu, praktisku rakstāmgaldu vai skapi priekšnamam. Izbaudiet ātru piegādi, profesionālu klientu apkalpošanu un netraucētu iepirkšanos. Visu, kas nepieciešams Jūsu sapņu mājoklim, Jūs atradīsiet Mēbeles1.
Bezmaksas piegāde
Visi pasūtījumi tiek piegādātas bezmaksas visā Latvijas
Visi pasūtījumi tiek piegādātas bezmaksas visā Latvijas teritorijā līdz kāpņu telpai vai privātmājai (līdz vietai, kur var piebraukt ar piegādes mikroautobusu).
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4.6
Excellent
540 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great products with reasonable prices
Great products with reasonable prices. Good, clear communication throughout the process.
21 May 2025
Reply from Mēbeles1.lv
Thank you for your great review! We really appreciate your support and are glad you had a positive experience with us. We would be happy for new orders!
Parts missing, bad communication and planning
Parts from the bar stools were missing. A mistake is understandable and you handled it quite well. Giving a 10% refund and are sending the parts separately - at least you promised (we are still waiting for them to be sent to us) and are expecting us to send pictures of "showing that we don't have a part". HOW? A picture of empty hands? The whole experience while waiting for the main parts to arrive was very messy. After the order was made, we received a phone call from Mebeles1.lv (which was not a very friendly one, but okay, maybe it was just the morning). In this phone call we were promised to have another "after a few days" to set a date. That didn't happen. That's when we reached out to ask about when we could set the date. Were provided with a link in which we could "follow the packages until they get to us". However, it didn't really help with knowing when we should plan a day off so that we could receive these packages. In the end we couldn't pick a day when to order, we were just lucky that that one specific day my partner had a day off so he could help get the parts to the 5th floor. It was made known only a day before. Otherwise, the furniture is good, the only issue about it are the missing parts.
22 May 2025
Reply from Mēbeles1.lv
Monta, mums patiesi žēl, ka Jūsu pieredze nebija tāda, kādu vienmēr cenšamies nodrošināt saviem klientiem. Atvainojamies par sagādātajām neērtībām saistībā ar trūkstošajām detaļām un piegādes organizāciju.
Attiecībā uz lūgumu iesūtīt fotogrāfijas – piekrītam, ka šāda prasība var šķist neveikla un radīt neizpratni. Tomēr šī procedūra ir daļa no mūsu iekšējā procesa, lai izvairītos no pārpratumiem, taču mums noteikti ir jābūt saprotošiem un elastīgiem. Jūsu situācija jau ir nodota atbildīgajai nodaļai, lai nākotnē šādus gadījumus risinātu pārdomātāk.
Tāpat atvainojamies par nepietiekami sirsnīgo saziņu telefoniski un trūkstošo informāciju par piegādes procesu. Mēs nepārtraukti strādājam pie tā, lai uzlabotu mūsu klientu apkalpošanu, un Jūsu atsauksme mums šajā ziņā ir ļoti vērtīga.
Vēlamies arī uzsvērt, ka vienmēr esam gatavi pielāgoties – ja piedāvātais piegādes laiks Jums nav ērts, aicinām sazināties ar mums, lai vienotos par piemērotāku risinājumu. Mūsu mērķis ir padarīt piegādes procesu pēc iespējas vienkāršāku un ērtāku Jums.
Priecājamies, ka, neskatoties uz radušajām neērtībām, pati mēbele Jums patīk. Trūkstošās detaļas drīzumā būs pie Jums, un ceram, ka pirkumu varēsiet baudīt pilnvērtīgi.
Vēlreiz pateicamies par Jūsu atsauksmi!
Great custumer service
Great custumer service! I was a bit late in ordering my table and asked them if it would be possible to have it arrive by the time I needed. Mebeles1 had great communication with me and were very helpful with this and delivered it perfectly on time!
19 May 2025
Reply from Mēbeles1.lv
Peteris, thank you very much for the kind words! We’re truly glad that everything worked out on time and that you’re happy with our service. We always strive to adapt to our customers' needs, and it’s great to hear that our communication and delivery met your expectations.
Reply from Mēbeles1.lv
Thank you for your feedback!
Fast annd convenient
30 April 2025
Reply from Mēbeles1.lv
Thanks for your review! We're so glad your experience was so positive. We look forward to welcoming you back again!
Great service.
Great service.
Brought a nice bed and sofa from them.
great customer service,
i ve got an issue with ordered sofa, but we managed to fix an issue in a very profesional way.
5 May 2025
Reply from Mēbeles1.lv
Ivans, thank you very much for your feedback! We are truly pleased to hear that you are satisfied with both your purchase and our customer service. We always try to find a solution for any situation. We hope to see you again! iztulko latviešu valodā
I returned the sofa chair Columbus 135…
I returned the sofa chair Columbus 135 due to damage during shipment and the overall poor quality of the design (watch your head when extending the chair for sleeping or putting it back together). However, the company quickly responded, picked up the chair and returned my money.
15 April 2025
Reply from Mēbeles1.lv
Ieva, thank you for taking the time to share your experience!
We're sorry that the chair didn’t meet your expectations and arrived damaged - we understand this caused inconvenience and disappointment.
We’re glad we could assist you quickly with the return, and we appreciate your kind words about the service. As an online store, we work hard to make the process as simple and stress-free as possible, from delivery to returns.
We truly hope you'll give us another chance in the future, and we can find something that’s a better fit for you.
Be clean
Opened boxes with sofa, find out so much sawdust. Every part of sofa was dirty with sawdust, I cleaned about 2 hours before start assembly.
17 April 2025
Reply from Mēbeles1.lv
Paldies par Jūsu atsauksmi! Jebkurā problēmsituācijā mēs vienmēr aicinām Jūs sazināties ar mums, lai varētu rūpīgi izvērtēt situāciju un kopīgi atrast vislabāko risinājumu. Mūsu galvenā prioritāte ir nodrošināt klientu apmierinātību ar iegādātajām precēm.
Jums ir tiesības 14 dienu laikā pēc preces saņemšanas to atgriezt, ja tā nav attaisnojusi Jūsu cerības un vajadzības.
Vēlamies arī atgādināt, ka visām mēbelēm ir 2 gadu garantija. Ja kaut kas notiek, lūdzu, sazinieties ar mums un mēs Jums palīdzēsim.
Reply from Mēbeles1.lv
Thank you for your feedback!
Everything was great except delivery…
Everything was great except delivery service - incredibly awful attitude and rude communication. This is the thing they have to fix to get five stars. Big kudos to ladies at the main office who did their best and saved the situation.
11 April 2025
Reply from Mēbeles1.lv
Paldies par Jūsu atsauksmi!
Mēs patiesi atvainojamies par nepatīkamo pieredzi, kas Jums radās saistībā ar piegādi.
Mums ir ļoti žēl, ka piegādes process sagādāja vilšanos - mēs ņemam vērā katru komentāru un šādas situācijas nepaliek bez ievērības, tādēļ darīsim visu iespējmo, lai tamlīdzīgas situācijas nākotnē vairs neatkārtotos. Ļoti ceram, ka šī situācija neatstās paliekošu negatīvu iespaidu par mūsu kompāniju kopumā un dosiet mums vēl iespēju sevi pierādīt.
Paldies Jums par sapratni, un īpašs paldies par labajiem vārdiem mūsu klientu apkalpošanas speciālistiem!
Reply from Mēbeles1.lv
Thank you for your rating!
Reply from Mēbeles1.lv
Thank you for your review!
The quality of chairs are great
The quality of chairs are great, colours are as per pictures and assembly was easy.
14 February 2025
Reply from Mēbeles1.lv
Thank you for your review! We are glad that you are satisfied with the quality of the chairs. We hope they will serve you well and comfortably for a long time!
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