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Mebeli.bg Reviews 

610
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and extremely reliable delivery service, noting that furniture pieces consistently arrive safely, on schedule, and exactly as described in the online pictures. Many people also appreciate the responsive support team, easy website navigation, and extensive product details that make shopping simple. Some reviewers were not happy with assembly challenges, mentioning that certain components lacked proper pre-drilled holes or fit poorly together. A few other people also felt that delivery occasionally took longer than expected, or reported minor instances of damaged items upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, expressing general satisfaction with well-made,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made, sturdy,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently praising fast shipping times, polite... See more

Order

Users describe positive interactions with order, highlighting the clear and simple purchasing process along... See more

Service

Customers expressed strong satisfaction and delight with the service, highlighting fast delivery, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went smooth- I ordered from USA a big mattress 200/200sm and had a friend who received it in Bulgaria. The customer service was nice and prompt, the mattress was delivered on time and my... See more

Company replied

Rated 5 out of 5 stars

The site is user friendly, the item I purchased matches the picture exactly. Information for the item is extensive and useful. The support team is fast, they contacted me less than 12 hours after the... See more

Company replied

Rated 5 out of 5 stars

All good l, we didn't have any problem with the shipping, shoping or else, however the item we choose was complicated to assamble, and some of the elements for the wall we have to buy separately. At... See more

Company replied

Rated 5 out of 5 stars

I love it! I would have appreciated it if the company had someone available to assemble the furniture, or at least provided the contact information for someone who could. Other than that, the service... See more

Company replied


Company details

  1. Home Furniture Shop

Written by the company

Изберете мебели онлайн с лекота от Mebeli.bg. Ние сме доверен онлайн магазин, предлагащ богат избор от мебели за всяка стая във Вашия дом. От класически до модерен стил, ние имаме опции за всяко пространство - независимо дали търсите удобен диван, практично бюро или гардероб за коридора. Насладете се на бърза доставка, внимателно обслужване на клиенти и безпроблемно пазаруване. Намерете всичко необходимо за Вашия мечтан дом на Mebeli.bg


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

610 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(610)

492 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was fine

I ordered furniture and they keep them for me for a month. Then when I called them and they immediately sent the stock to me. Very punctual

24 September 2026
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Reply from Mebeli.bg

Hello, Десислава,

Thank you sincerely for the positive review and for taking the time to share your feedback!
We are delighted that we could be of assistance and that you were satisfied with the service and the delivery arrangements. It is important to us to be reliable and to cater to the needs of every customer.

Rated 5 out of 5 stars

Wardrobe

The quality of the wardrobe I ordered is good and the delivery process went smoothly.

17 September 2026
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Reply from Mebeli.bg

Hello, Kaloyan

We are delighted to hear that you are pleased with the wardrobe model you purchased! Thank you for taking the time to rate us, your feedback is extremely valuable to us.

Rated 5 out of 5 stars

Great company and quality stocks

The experience was great, product came on time, they were super cooperative, I recommend them 100%

17 September 2026
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Reply from Mebeli.bg

Hello, Калия,

Thank you for your wonderful words!
We are delighted that your purchase went smoothly and that you were pleased with the product, the delivery, and the service provided by our team. It is a true pleasure for us to receive such feedback from our customers.
Thank you for trusting us and for your willingness to recommend us!

Rated 5 out of 5 stars

Good products

Good products, reasonably priced, delivered fast and reliable. Recommended online seller.

16 September 2026
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Reply from Mebeli.bg

Hello, Nikolai,

Thank you for your trust and positive feedback! We are glad you are happy with your choice. Your recommendation is valuable to us.

Rated 5 out of 5 stars

Perfect

Nice quality, good prices.

7 September 2026
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Reply from Mebeli.bg

Hello, Емилия,

It is a real pleasure for us to know that you were satisfied with your shopping experience with us and that you like the furniture you purchased!
Thank you for your trust and positive feedback. We will be happy to be your choice for future purchases from our online store.

Rated 5 out of 5 stars

great people and short delivery…

great people and short delivery periods. top quality

7 September 2026
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Reply from Mebeli.bg

Hello, Alina,

Thank you for your high rating and kind words! We are glad that you were satisfied with the attitude of our team and the purchased product.

Rated 5 out of 5 stars

We are very happy of the sofa.Good…

We are very happy of the sofa.Good quality and comfortable

5 September 2026
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Reply from Mebeli.bg

Hello, Hristina,

Thank you for the positive rating and shared opinion! We are glad that you were satisfied with the quality and comfort of the sofa. Thank you for your trust and we wish you a pleasant use!

Rated 2 out of 5 stars

The quality was not bad but there were…

The quality was not bad but there were 2 parts which didnt fit and didnt have the apropriate holes to be build. Also the deliver was 3 weeks from the time of order.

6 September 2026
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Reply from Mebeli.bg

Hello, Радостин,

Thank you for your feedback and for sharing your opinion. We are glad that you were generally satisfied with the quality of the product.
As we discussed on the phone, we apologize again for the inconvenience caused. We would like to inform you once again that in such situations our team is available to assist and find an appropriate solution. As we discussed, we would be happy to receive an email from you as a feedback on the problem you have resolved.
Regarding delivery, we would like to clarify that the indicated deadlines are approximate and are in working days, with the specific deadline indicated for each item on the site.
Thank you for your trust and we are available, if you have any questions, you can write us an email to info@mebeli.bg

Rated 5 out of 5 stars

Everything was perfect,

Everything was perfect,

5 September 2026
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Reply from Mebeli.bg

Hello Yaima,

Thank you for your high rating and positive feedback! We are glad that you were completely satisfied with our service.

Rated 5 out of 5 stars

Everything was just great

Everything was just great. Delivery had been fast. Quality of the table is good enough. Thanks Mebeli.bg for such good service.

3 September 2026
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Reply from Mebeli.bg

Hello, Halina,

Thank you for the high rating and kind words! We are glad that you were satisfied with the fast delivery, product quality and service.

Rated 5 out of 5 stars

Teenage bed-room renovation

Everything delivered matched perfectly the picture from the web-site. Nothing was missing - the items ordered were all delivered at once. Easy assembling at home and nice, good-looking, value-for-money furniture.

27 August 2026
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Reply from Mebeli.bg

Hello, Галина,

We are glad that you chose to shop with us. Thank you for the wonderful feedback! We are glad that the furniture fully met your expectations and that the delivery and installation went smoothly. We are happy that you were satisfied with the quality, the look and the price.

Rated 4 out of 5 stars

The delivery took longer than expected

The delivery took longer than expected, over two weeks. I am very happy with the product though.

2 September 2026
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Reply from Mebeli.bg

Hello, Илонка,

Thank you for taking the time to share your rating and impressions!
We are an online store that works with multiple factories and manufacturers, and the furniture is made and delivered directly by them. We do not maintain stock, which is why delivery times may vary depending on the specific product and manufacturer.
We are happy that you chose to shop with us and that the furniture you ordered met your expectations. We are most happy when the final result shows that the wait was worth it!

Rated 5 out of 5 stars

Everything was perfect!

Everything was perfect!

29 August 2026
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Reply from Mebeli.bg

Hello, Цветомир,

Thank you so much for your wonderful feedback! We’re delighted to hear that everything was perfect and that you’re happy with your experience. We truly appreciate your trust and support!

Rated 5 out of 5 stars

I have purchased 8 continental beds…

I have purchased 8 continental beds from you and absolutely love them! Super comfy, collect lots of stuff underneath and would buy again.

26 August 2026
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Reply from Mebeli.bg

Hello, Diana,

Thank you for your wonderful feedback and continued trust! We’re thrilled that you love our products. We truly appreciate your recommendation and would be delighted to assist you in the future.

Rated 4 out of 5 stars

Good

Fast delivery, bit item quality is average

23 August 2026
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Reply from Mebeli.bg

Здравейте, Ivan,

Благодарим Ви за обратната връзка! Радваме се, че сте доволни от доставка. За нас обратната връзка е важна, затова ние ще продължим да работим, за да подобряваме продуктите и цялостното преживяване за пазаруване от нашия онлайн магазин. Благодарим Ви за доверието!

Rated 5 out of 5 stars

Super furniture

2 October 2025
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Reply from Mebeli.bg

Hello, Dimitar,

Thank you for the great feedback! We are glad that you are happy with your choice. It is our pleasure to be of service to you!

Rated 5 out of 5 stars

Good service

Everything was fine with the order. Fast and accurate.

12 August 2026
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Reply from Mebeli.bg

Hello, Михайлова,

Thank you for sharing your feedback! We're happy that you are satisfied with your order. We remain available to help with future orders.

Rated 5 out of 5 stars

The service fully covered the expectations.

Everything happened as communicated and expected.
Product quality still to be confirmed, after successful installation.

12 August 2026
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Reply from Mebeli.bg

Hello, Христо,

Thank you for your feedback! We're pleased that the ordering and delivery process met your expectations.We hope you’ll be just as satisfied with the product once it’s installed.

Rated 5 out of 5 stars

We are very happy with the way the…

We are very happy with the way the order and delivery went. We expect our second order to arrive on time. We like the furniture!

9 August 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Kiril,

Thank you for the lovely feedback!It’s great to hear that you’re happy with your furniture and our overall service. Thank you for trusting us!

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