Mecca Bingo Reviews 3,262

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 222 reviews, most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the website, describing it as a shambles and difficult to navigate. People frequently reported issues with products, including concerns about quality and items not matching descriptions. The pricing was often considered too high, and the payment process was a source of frustration for many. Additionally, a significant number of consumers were unhappy with the customer service, finding it unhelpful and unresponsive. The minority of people were dissatisfied with the withdrawal process, citing difficulties in getting their money out and requests for excessive documentation. Some reviewers also mentioned that the chat features were problematic, with some users feeling ignored or unfairly treated.

What people talk about most

Website

Reviewers mention negative feedback about the website, with many describing its practices as misleading and... See more

Product

Clients share negative opinions on product. Many reviewers express dissatisfaction with the games, frequently... See more

Price

Consumers consistently express strong dissatisfaction with pricing, frequently describing it as a "rip off."... See more

Payment

Customers consistently note negative experiences with payment processing. Many reviewers report that the... See more

Customer service

Customers express significant dissatisfaction with customer service. Many reviewers report unhelpful and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Played a new slots game 60p a spin and played it for a bit then I got the bonus spins. The game went to bonus spins told me to hit play to start then a error message came up and game stopped. Kept try... See more

Rated 2 out of 5 stars

I want to buy some OF THE perfume SOL DE JANEIRO THAT ALL OF THE KIDS are raving about. BUT I ALSO SAW THIS WONDERFUL LIP BUTTER CALLED SUMMER FIRDAYS SO I BOUGHT THEM BOTH BUT IT CAME UP TO LIKE $140... See more

Rated 2 out of 5 stars

I,ve been mecca bingo for a few month,s now and was enjoying it, a little win now and again considering i only played the penny games which is all i could afford. Like other reviews i,ve noticed a lot... See more

Rated 1 out of 5 stars

Well I've played Mecca Bingo online for years but not anymore, they've recently updated all their bingo playing system & it's absolutely awful to the point where it's annoying!! To start with you had... See more


Company details

  1. Bingo hall
  2. Gambling Service
  3. Gaming services

About Mecca Bingo

Written by the company

Welcome to online bingo at Mecca Bingo. Now you can enjoy your favourite game online with stacks of refreshing extras when you play online bingo with us. As one of the best online bingo sites out there, we take pleasure in providing an array of fantastic bingo promotions and high-quality bingo games with superb visuals to keep your gameplay smooth and ensure that 24/7 entertainment is available at the click of a button. There’s always something for everyone at Mecca Bingo, and one thing’s for sure: you won’t be disappointed!

Whether you’re buying bingo cards, listening out for bingo calls, or snapping up bingo offers, our job is to make sure that you get the gaming experience you deserve. And whether you’d like to splash the cash or play for pleasure, we’re proud to offer a bespoke online entertainment platform designed with YOU in mind. Don’t want to spend a penny? You don’t need to – in fact, you can play unlimited free bingo right here, any time you please. Online bingo has all the perks a bingo club has to offer. But the big difference is that you can play anywhere and any time that suits you!

At Mecca Bingo, we don’t just focus on bingo either (although we do love it). Not only can you enjoy the best bingo games anywhere online, but we also offer online slots, online slingo and live online casino games, and much more.

Contact info

1.6

Bad

TrustScore 1.5 out of 5

3K reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Been a member of mecca for many years…

Been a member of mecca for many years it used to be a really good site that now has gone seriously down hill,itis virtually impossible to get a win and yea bingo is a game of luck but something doesn't sit right me me when it's impossible to win anything yet other players win on a daily basis! Get booted out of the games a lot too so often don't get to see games played out,use to be a site I enjoyed sadly not now

29 June 2025
Unprompted review
Rated 1 out of 5 stars

SCAM AVOID

Always enjoyed playing bingo, so thought I’d try the Mecca App. Purchasing 120 tickets per game, in a 70-80 room and very rarely get down to 1TG let alone win. I’ve played bingo elsewhere with 24 - 36 tickets in a 200 room and win or get to 1TG quite often. Somethings not right, seems a scam it’s not enjoyable to play what so ever. Same player names seem to win, and if you calculate how much money they make per game, the prizes are atrocious! Also the bonuses don’t work, I kept receiving a free £5 notification, spoke to Amy on live chat and she called me a liar; because the app doesn’t send out promotion notifications apparently. Save your money, because you’ll spend endless amounts on this app with no returns, and a totally unenjoyable experience all round.

29 June 2025
Unprompted review
Rated 1 out of 5 stars

Please give me a response why is it…

Please give me a response why is it your staff in Brierley Hill am playing the gamblers going whoop I'm winning when people who am putting there money in am losing not great the person who can open the machine can play them that disgusting half 9 if you wanna check

28 June 2025
Unprompted review
Rated 1 out of 5 stars

Closed my online account..same winners…

Closed my online account..same winners day after day game after game! I don't believe anyone can be that lucky so unfortunately I lost my trust in mecca..not a great site tbh..was playing another bingo site at the same time and the same name was repeatedly winning every game on that site too..unbelievable and very suspicious!

27 June 2025
Unprompted review
Rated 1 out of 5 stars

Same Winners! Avoid!

No different to Gala Bingo. You get the same winners every week. So . . . . are these winning accounts plants? It certainly makes you wonder. I’ve recently joined, and noticed this whilst playing over numerous weeks. I’ll be giving them a wide birth from this day forward! If you play Main Event 90 Ball, you’ll see a craigf68 pop up regular every Saturday. It has to be a plant of some kind. Think I’m joking? Take a look for yourselves, amongst other regular names.

26 June 2025
Unprompted review
Rated 1 out of 5 stars

Can’t withdraw £225 winnings

Can’t withdraw £225 winnings, take the money out my account via Apple Pay, but say they can’t pay it back in the same account. Complete CON. The money is stuck now in my Mecca account. Why they can pay you when you win is beyond me, no other option, it says they must pay it back into the account I paid it from. WELL DO IT THEN. CON MERCHANTS. 😡😡😡😡😡

27 June 2025
Unprompted review
Rated 3 out of 5 stars

25yrs played online mecca this is worst…

25yrs played online mecca this is worst ive experienced site only looks after vip big spenders demotes you so you cant compete with the high rollers ,i wud NOT reccomend any new player for this site no more lost all its fun as most regulars have left

25 June 2025
Unprompted review
Rated 1 out of 5 stars

Mecca- NoWin- No Win No win

The games seem to be set at NoWin. Deposited £20/30 a few times started off low steaks Worked my way up and just constant No Win- No Win, even the few wins I had wasn't very good and once I did have a bonus/ win that was it!
Very Dissapointed Poor poor site just seems to take and not want to give. I will read reviews before I join another site.

24 June 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience! All the slot games that enjoy playing crash and give error 211 code. Spoke to Customer Service and said they would send an email for me to list all the games affected, never came!
Surprise Surprise .. don’t waste your money

22 June 2025
Unprompted review
Rated 1 out of 5 stars

Awful

Terrible site,the fair chance rooms are definatly not fair you can play day in day out for 12 hrs a day and not win once,yet the same names pop up time and time again,the chat in these rooms can be bitchy too....not a pleasant site at all,don't waste your money !

20 June 2025
Unprompted review
Rated 1 out of 5 stars

Very little returns!

So my limit is £1500 a month and I’ve reached it… seriously Mecca bingo… very very little returns on your slots! From
Double bubble, Stampede or stampede the Pride! Not once did I get the three elephants! Spent £260 today on slots… it would have been cheaper to get a plane to Africa and grab 3 elephants! This site does not like or pay out on £2 stake neither I’ve notice! Has to be £1 and even then, you get 20p/40p returns!! Really really poor site! Nothing for loyalty either! Regardless how much you spend!
No way am I putting in next month! RIP Mecca

19 June 2025
Unprompted review
Rated 1 out of 5 stars

Massively deteriating, extremely unfair site

Mecca used to be a good site but over the years has massively lost its spark and integrity. Constant repeat winners who are never present and accounted for. I spend a fortune on this site and rarely get any returns these days, their suppossed fair chance rooms with 1 tix per person n usually between 20-35 players u can play for weeks and not get a single win while tom rich harry win on repeat 24/7 365, probably be gone within the month like so many have already over the last year. Outright infuriating!

15 June 2025
Unprompted review
Rated 1 out of 5 stars

Slots are a scam as are bonuses

Got offered a deposit match bonus, did not honor that bonus and asked for proof. I then sent proof via email and was told that it's not proof. Live chat basically told me I was lying even though I had an email with the promotion on it, case number 16610084 if anyone wanted ti check from mecca. Don't know why I bothered anyway, play Kong 3 and not once have I had a bonus game, honestly not once, and when the banana bowl goes off you win at most a couple of quid. Crooks and thieves

6 June 2025
Unprompted review
Rated 1 out of 5 stars

Mecca chat hosts are taking the British fun and laughter out of its players!

I write this with a heavy heart as the person I am talking about I get on with quite well. I have to say that the conversation last night about the damage his son has done to two families shouldn't be talked about in a bingo chat room. It is not the place for this to be discussed.

I am posting this due to two players being banned last night for nothing, for some silly fun being had with a large group of players. (this is how Mecca chat used to be before the chat team went off shore) to see 2 players being banned for having a laugh is beyond me! They say that LFs is a zero tolerance room, but this when it suits the chat host and managers. There is no posting going on about following chat guidelines and the fact the chat room is zero tolerance. This is only said when someone has been banned.

Following the 'bans' the next hour the host allowed the same word being discussed that the 2 previous players got a ban for?!? How is this fair? In fact the chat was even more graphic IMO.
Also, Players cannot talk about things in news that could be affecting their families and friends. However, a host that got married, and now getting divorced can talk freely about how that marriage affected her, but this went on for weeks! Now she's found love again, beggars belief that all the focus has to be on this chat host. I've seen players talking about their volatile relationships but have been asked to stop talking about them as they are infringing the chat guidelines?!? where and how does all this make sense?

Mecca you need to take a close look at how the site is being run as it seems to be one rule for the chat hosts and one for the players. I for one will no longer be chatting as it puts me on edge as to what can and can't be talked about.

13 June 2025
Unprompted review
Rated 1 out of 5 stars

Terrible!

Terrible!! Never win a penny no matter how often you play, always the same people winning prizes. These are no doubt fake profiles so mainly people don’t hardly win and Mecca don’t need to part with any money, played for months and gave up, I’d have more like winning the lottery

11 June 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Called twice to have the account reopened, don't have the decency even to get back to you and land bingo never won once after 2 years going

29 May 2025
Unprompted review

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