8 days and items havent arrived as of yet, ive had to go and buy insulin syringes elsewhere or we would have been without this whole time. No reply to several emails sent, no refund or explanation at... See more
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See what reviewers are saying
I was concerned after reading some of these reviews that my order wasn't going to arrive. I was sent a confirmation email immediately after my order, then later in in the day I recieved my roy... See more
Very simple and easy to use. I did have an issue with an order which seemed to slip through the cracks and go unnoticed for a little while however when I prompted them and questioned the delay they... See more
We live on the 9th floor of a block of flats but the lift only goes to the 8th floor. Despite this, the courier took the time to run up the stairs and leave the parcel outside our front door. Someti... See more
Company details
Written by the company
Medical Supplies - Needles, Syringes and Kits
Contact info
Lytchett House, 13 Freeland Park, Wareham Road, BH16 6FA, Poole, United Kingdom
- +44 7546 954392
- info@medbasic.co.uk
- medbasic.co.uk
3.9
Great
378 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent speed of delivery.
22 June 2023
Unprompted review
A purchase placed on behalf of my…
A purchase placed on behalf of my mother for her medication, a great customer service, swift dispatch and timely delivery, I would recommend this company for your pharmaceutical needs, thanks for the purchase
13 April 2023
Unprompted review
Very easy to navigate on website
Very easy to navigate on website, no ridiculous 0rices actually very cheap and the quality is next to amazing definitely has to be my reliable and safest supplies
25 May 2023
Unprompted review
On time delivery
6 June 2023
Unprompted review
5*. Would recommend!
Website is very easy to use, quick and discreet delivery. Royal Mail tracking. Email updates and the website has just about everything you could need! Used them over handful of times now, never ever had an issue!!
23 May 2023
Unprompted review
amazing service
5 June 2023
Unprompted review
Very satisfied customer
Very quick delivery, amazing products, will definitely buy again and would certainly recommend.
22 June 2023
Unprompted review
Good Service
The website was easy to use, the product arrived on time, was very pleased. Would use again and would recommend.
16 June 2023
Unprompted review
It was easy to find what I needed
It was easy to find what I needed. Simple to order and a prompt delivery. Thank you
1 June 2023
Unprompted review
Fantastic service
Fantastic service, great products and the website was very easy to navigate. I have ordered twice from Medbasic and my order came ontime and packaged very well. Delighted with the whole experience.
20 April 2023
Unprompted review
Came quick and I'm happy with the…
Came quick and I'm happy with the product
5 June 2023
Unprompted review
Easy to buy and quick to get.
11 June 2023
Unprompted review
Great service and communication.
5 April 2023
Unprompted review
Good service
1 June 2023
Unprompted review
Excellent
Excellent, fast delivery good communication will order from here again
8 June 2023
Unprompted review
Great thanks
1 May 2023
Unprompted review
Fast delivery and the website is very…
Fast delivery and the website is very easy to get through, from selecting the best option until checkout took me less than 5 min. I recommend
27 April 2023
Unprompted review
Service was excellent
Service was excellent. Everything I ordered was delivered next day. Was kept up to date with tracking via Royal Mail too. Will definitely buy again, excellent experience.
20 June 2023
Unprompted review
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