This is the second time I’ve been asked to write a review in order to receive a refund. The first time, I gave a 5-star review in good faith. Unfortunately, that trust was misplaced. It's now bee... See more
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See what reviewers are saying
Jas was very attentive to my request and has promptly responded to my attention. I wanted to cancel the account as it was registered by mistake, so nothing wrong about it ; just that I didn’t want to... See more
Good morning. After being very angry about the money that was debited from my account I send a mail and just a few hours later Kia answered me and told me that he cancelled the subscription and he... See more
I was having trouble with my membership account and contacted customer service. I was connected to a staff member named Declan who was absolutely really friendly and so helpful . He's response to my c... See more
4.2
Great
156 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They responded to the query fast.
11 November 2024
Unprompted review
I received a call from Eugene regarding…
I received a call from Eugene regarding my issue.
5 November 2024
Unprompted review
I enjoy a lot and this is awesome.
4 October 2024
Unprompted review
If assistance is needed they are right…
If assistance is needed they are right there without having to wonder when feedback or help will be there. Really impressed with the quick response
2 October 2024
Unprompted review
Getting feedback when a problem arises
Getting feedback when a problem arises. Knowing someone listens
30 August 2024
Unprompted review
The staff offered relaible assistance…
The staff offered relaible assistance Thank you.
2 August 2024
Unprompted review
The money deducted from my account and…
The money deducted from my account and I don't even remember signing up for this.
29 July 2024
Unprompted review
Good service
25 July 2024
Unprompted review
Very pleased with the efficient…
Very pleased with the efficient resolution of my issue
20 July 2024
Unprompted review
I don't know how I signed up
15 July 2024
Unprompted review
Good service
29 June 2024
Unprompted review
I had a subscription that I did not…
I had a subscription that I did not know of, I contacted them and they were understanding and assisted me in canceling the subscription so no further charges were taken AND offered a refund.
17 June 2024
Unprompted review
refunds after account cancellation
They are giving me my refund after cancelling the account
7 June 2024
Unprompted review
Jeremy contacted me regarding a refund…
Jeremy contacted me regarding a refund due to me by Mediatv.
4 June 2024
Unprompted review
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