This time I decided to purchase the closed toe option of duomed compression knee high stockings, unsure whether there would be enough space around toes. Was very happy that these stockings fit so well... See more
Company replied
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Review summary
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Stockings were as described, arrived in a timely manner and the ordering process straightforward. The free gloves were a nice gesture but not well thought out - not everyone is a size M! I barely f... See more
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Reading and following the instructions on the website made everything an easy task. The quick delivery of the product was fantastic. The quality is great and definitely worth mentioning. Thank you... See more
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The staff member that I talked to over the phone when making a product inquiry was knowledgeable and polite. The aid that I purchased was shipped the very next day and arrived at my residence within t... See more
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Company details
Written by the company
At medi Australia, our purpose is simple yet powerful: Helping people feel better and assisting those who help others. This mission drives everything we do. As part of the global medi brand, we combine decades of German engineering excellence with clinical innovation to deliver world-leading medical and therapeutic solutions to Australians. Our comprehensive range includes medical-grade compression stockings, stylish travel socks, and advanced orthopaedic braces designed to support recovery, enhance circulation, and promote overall wellbeing. Whether you’re managing venous conditions, seeking preventive care, or looking for everyday comfort, medi products provide measurable and sustained compression benefits you can trust. Our team partners with healthcare professionals and individuals to offer education, resources, and exceptional customer support. By combining cutting-edge technology with compassionate care, we empower people to live healthier, more active lives. Driven by innovation, medi invests continuously in research and development to create new materials, patented technologies, and designs that deliver superior fit, durability, and comfort. With over 70 years of global expertise, we integrate digital tools for patient monitoring and education, ensuring our solutions remain at the forefront of medical technology. This commitment to progress and clinical excellence sets medi apart as a trusted leader in compression therapy and orthopaedic care. Trusted by thousands of Australians, medi is proud to deliver solutions that make a real difference to patient quality of life every day.
Business XCellence Awards (Health) 2024 Winner, Business Of The Year 2023
Written by the company
- Medical Compression Therapy, Stockings, Socks & Hoisery. Braces and Supports. Travel Socks, Shoe insoles, Activewear and more!
- medi compression celebrates over 70 years in medical compression therapy. Offering ready-to-wear and custom-made-to-measure garments and compression products for women and men, orthoses/braces, soft supports, activewear and more. We prride ourselves with the highest demands on quality, innovation and design. You can put your trust in first-class finishing, comfort in wear, and actively enhance your well-being! medi Australia is a registered NDIS provider.
- Deal direct with medi Australia
- We launched our direct-to-consumer store in 2023 and have seen amazing success and reviews to match. We love being able to serve you directly.
- Interested in custom made compression?
- Along with offering the widest ranges in ready-to-wear compression therapy products shipped from our Sydney warehouse, we offer our custom service for your needs too. If you prefer a custom fit or require special alterations get in touch. You can also order our garments in many colours and styles too. Just give us a call on 1300 04 6334 during business hours.
- A Trustpilot Special Offer is available when placing a made to measure custom garment or special colour order.
- Make sure you let our staff know that you've visited us through TrustPilot and we will give you a special discount.
Returns, Exchanges, and Refunds
We will exchange your item or provide a refund within 14 days of you receiving it to guarantee your customer experience and satisfaction.
To return your medi Australia Pty Ltd purchase for an exchange or refund:
Please email sales@medi.au within 7 days of receiving your order.
medi Australia Pty Ltd will respond within 48 business hours to approve the return.
Contact info
4/13-21 Hallmark Street, 2145, Pendle Hill, Australia
- 1300 04 6334
- sales@medi.au
- mediaustralia.au
4.6
Excellent
333 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Another happy customer
I used your 1300 number to connect to your subscription service. As always i found your staff incredibly efficient, helpful & friendly. Thank you
16 April 2025
Reply from medi Australia
Thank you for your feedback, we always strive to do the best for our customers. Hope to serve you again!
Compression stockings are really…
Compression stockings are really comfortable, fit well, sheer full class 2 compression great for a wedding, came early enough when requested for the event.
6 April 2025
Reply from medi Australia
Your feedback means the world to us. Thank you! We hope to keep serving you.
Love you guys you’ve been looking after…
Love you guys you’ve been looking after me for 20 years your service and care is exceptional
3 April 2025
Reply from medi Australia
Your feedback means a lot to us. Hope to keep serving you. Thank you!!
Reply from medi Australia
Thank you for the feedback, we hope to serve you again soon!
Always fantastic customer service and…
Always fantastic customer service and quality garments etc
27 March 2025
Reply from medi Australia
Thank you for the feedback, we'd love to serve you again!
Great service. Prompt delivery.
17 March 2025
Reply from medi Australia
Thank you for the feedback! We always work towards making this experience memorable for you!
Very Happy with the product and in the…
Very Happy with the product and in the speed in which the order was filled and delivered
14 March 2025
Reply from medi Australia
Thank you for such lovely feedback, we're so glad you had such a wonderful experience with us!
Great product but a little pricee
6 March 2025
Reply from medi Australia
We're glad you had a great experience with us!
Good service.
24 February 2025
Reply from medi Australia
Thank you for your input, we'd love to serve you again!
The product I purchased is fantastic
The product I purchased is fantastic. Great quality and has provided relief to the wrist pain my husband was suffering. Delivery time was good. Thank you
1 March 2025
Reply from medi Australia
Thank you for the feedback, we're always working towards making your journey with us seamless!
Great quality and easy shopping
I really liked the convenience of choosing products and the detailed descriptions. The loyalty program is appealing, and of course, the quality didn’t disappoint — I definitely made the right choice.
25 February 2025
Reply from medi Australia
Thank you for the feedback, we hope to serve you again soon!
Easy to navigate the site and order the…
Easy to navigate the site and order the product. Was very happy with the product also once it arrived
14 February 2025
Reply from medi Australia
Thanks Eris! Great to hear all went well with our delivery and you're happy with the product. Your feedback means a lot to us.
Reply from medi Australia
Your feedback means the world to us. Stay connected and we hope to serve you again soon!!
this is the second one that I bought…
this is the second one that I bought and it's really awesome, i can work and it's very strong.
9 February 2025
Reply from medi Australia
Hi, thank you so much for such an amazing review. We are glad that you had a great experience. Your feedback means the world to us. We look forward to serving you again!!
Got my order wrong
2 February 2025
Reply from medi Australia
We apologise that you had such an experience with us. We will look into the matter. Thank you for your input. We work on improving ourselves.
Reply from medi Australia
Thank you for your feedback. We always strive to do better. Hope to serve you again soon!
Excellent customer service and fast postage
They were fantastic with helping with confirming sizing was correct, helped with what "pressure" to pick and recommending a good brand for my elderly mum's pressure stockings (which was actually cheaper than the one I initially picked). They explained how to put them on and care for them to. Excellent service.
3 February 2025
Reply from medi Australia
Your feedback means the world to us. Stay connected and we hope to serve you again soon!!
Very Impressed Even though the item wasn't available…
Even though the item wasn't available straight away, once the stock was in I received an email to say item was on its way.
I was very impressed as my item arrived without any stress.
19 January 2025
Reply from medi Australia
We're glad that you enjoyed our product! Our only aim is to improve from here. We look forward to serving you again soon!
Reply from medi Australia
Thank you for the feedback. We look forward to seeing you again!
I had to return my item
I had to return my item, no problem - no worries! Professional.
18 January 2025
Reply from medi Australia
We apologise for the little bump on the road. We hope to serve you better next time! Thank you for the feedback, we value your input.
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