Update from 17th July Please note lowest rate you can give is one star. My son who had been stabbed in Colombia was hospitalised for 6 days. He is in a poor state of health and has st... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I usually use payingtoomuch.com for travel insurance, as I have pre existing medical conditions. But their page was slow & would not load my medical conditions. Medicaltravelinsurance.co.uk was next o... See more
Company replied
One of the best Travel Insurance sites I’ve used, easy simple website. Over seventy with medical history but came up with excellent prices with good cover, cheaper than the so called top provider I u... See more
On realising that my holiday insurance ended the day I leave a distant land, and expired mid-air before landing in the uk I was in a panic. After phoning the company and explaining the situation I... See more
Company replied
Company details
- Insurance agency
- also in
- Travel agent
Written by the company
Travel insurance for those who pre-existing medical conditions with a quick and easy online medical screening process. Declare all your conditions in a matter of minutes and get a wide range of travel insurance products in one place.
Contact info
Medical Travel Insurance, Digital House, Threshelfords Business Park, Inworth Road, Feering, CO5 9SE, Colchester, United Kingdom
- 0330 880 3601
- enquiries@brokersure.com
- medicaltravelinsurance.co.uk
3.9
Great
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience was excellent Michael was…
My experience was excellent Michael was very informative and helpful arranging my insurance policy
29 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
We are delighted that you received great customer service from our team, Mr Chance! Many thanks for taking the time to share your positive feedback on your recent experience.
The Medical Travel Insurance Team
Lorna was very helpful and patient when…
Lorna was very helpful and patient when I was unable to remember my wife's medications.
26 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
Thanks for your positive comments, and for choosing Medical Travel Insurance, Mr Wheatley!
The Medical Travel Insurance Team
VERY EASY TO USE WEBSITE AND GREAT…
VERY EASY TO USE WEBSITE AND GREAT PRICES
25 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
That is great to hear John OFlaherty! We are pleased that you have found our website very easy to use, and that you had a smooth process when purchasing your insurance with us. We appreciate your feedback.
The Medical Travel Insurance Team
5 Star very happy x
25 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
Thank you for your positive comments Mrs Hammond! We are glad you had a great experience!
The Medical Travel Insurance Team
had to cancel policy due to Thomas Cook…
had to cancel policy due to Thomas Cook collapse and the girl I spoke to was very friendly and helpfull ( Jenny).
25 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
We are pleased that you received great customer service from our team, Mr Tait! Thanks for
your feedback!
The Medical Travel Insurance Team
Clear information from very polite
Clear information from very polite, pleasant, and helpful staff member. The price quoted for the cover option we required was also good compared to other options I investigated.
Many Thanks
Bill Guymer
25 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
We are delighted that you received great customer service from our team, Mr Guymer! Many thanks for taking the time to share your positive feedback on your recent experience.
The Medical Travel Insurance Team
Great Service
Really good service, the lady on the phone was very good.
25 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
We are pleased that you received great customer service from our team, Adam! Thanks for your feedback!
The Medical Travel Insurance Team
Barry could not have been more helpful
24 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
That is fantastic to hear Mr Brackenridge. We are delighted to hear that you are more than happy with the service you received from our team. We will pass your positive comments onto our call team. Many thanks for taking the time to share your positive feedback on your recent experience.
The Medical Travel Insurance Team
Competitively priced policy
Easy to take out the competitive policy, but I have absolutely no idea how easy or difficult it would be making a claim, and I don't really want to find out!
24 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
Thank you for your positive feedback Ian Wood. It is great to hear that you had a smooth process when purchasing your insurance with us!
The Medical Travel Insurance Team
There was a problem with the website so…
There was a problem with the website so I had to telephone to deal with my renewal. A 25 minute phone call when they had all my details.The operator was very good but I thought that it would have been easier to renew than starting from scratch with a new company. But not easier, I may also have saved money by changing supplier.
23 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
Many thanks for taking the time to share your feedback on your recent experience, Denis Hayes.
The Medical Travel Insurance Team
Had to update a medical condition and…
Had to update a medical condition and felt like it was an opportunity for the company to make as much money as they could. Will be shopping around when the travel insurance is due again. Have already had a look and other providers will be considerably less.
19 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
Thank you for your feedback. We are sorry to hear that you feel this way. We constantly review feedback, in order to make improvements wherever possible. Many thanks for purchasing with Medical Travel Insurance.
The Medical Travel Insurance Team
Simple online quote process with…
Simple online quote process with instant costs from numerous companies with a variety of options to suit your needs. Once the choice is made and payment made, the documents are emailed instantly.
A really good service which I have used extensively over the last 3 years
17 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
That is great to hear Mr Thomson! We are pleased that you have found our website very easy to use, and that you had a smooth process when purchasing your insurance with us. We appreciate your feedback and your loyalty
The Medical Travel Insurance Team
Speedy and straightforward
17 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
We are pleased that you had such a great experience David Jervis! Thank you for your feedback!
The Medical Travel Insurance Team
So helpful and made very easy by expert…
So helpful and made very easy by expert staff
17 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
We are pleased that you received great customer service from our team, Pauline Gordon! Thanks for
your feedback!
The Medical Travel Insurance Team
Very helpful and really spent time to…
Very helpful and really spent time to get the best deal
14 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
We are pleased that you received great customer service from our team, Gladys! Thanks for your feedback!
The Medical Travel Insurance Team
Lady helpful on phone
Lady helpful on phone, good price, policy arrived through post a few days later,cheaper than co compare
11 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
Thanks for your positive comments, and for choosing Medical Travel Insurance, Mr Croft!
The Medical Travel Insurance Team
Senior lengthy one stay insurance
Medical travel insurance were professional, polite and efficient
11 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
We are delighted that you received great customer service from our team, Tony B! Many thanks for taking the time to share your positive feedback on your recent experience.
The Medical Travel Insurance Team
Fit2Travel.
Very helpful staff. The process was thorough and clearly presented. The premium was more than acceptable and competitive.
10 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
Thank you for your positive feedback, Mitch. It is great to hear that you had a smooth process when purchasing your insurance with us!
The Medical Travel Insurance Team
All You need and value for money
So simple to do and understand
Great value for money
Would use again
10 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
Many thanks for taking the time to share your positive feedback on your recent experience, Joanne!
The Medical Travel Insurance Team
Excellent they emailed me when my…
Excellent they emailed me when my insurance was due to expire went online done in a matter of minutes
10 September 2019
Unprompted review
Reply from Medicaltravelinsurance.co.uk
We are pleased that you had such a great experience Mrs Jones! Thank you for your feedback!
The Medical Travel Insurance Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.