Update from 17th July Please note lowest rate you can give is one star. My son who had been stabbed in Colombia was hospitalised for 6 days. He is in a poor state of health and has st... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I usually use payingtoomuch.com for travel insurance, as I have pre existing medical conditions. But their page was slow & would not load my medical conditions. Medicaltravelinsurance.co.uk was next o... See more
Company replied
One of the best Travel Insurance sites I’ve used, easy simple website. Over seventy with medical history but came up with excellent prices with good cover, cheaper than the so called top provider I u... See more
On realising that my holiday insurance ended the day I leave a distant land, and expired mid-air before landing in the uk I was in a panic. After phoning the company and explaining the situation I... See more
Company replied
Company details
- Insurance agency
- also in
- Travel agent
Written by the company
Travel insurance for those who pre-existing medical conditions with a quick and easy online medical screening process. Declare all your conditions in a matter of minutes and get a wide range of travel insurance products in one place.
Contact info
Medical Travel Insurance, Digital House, Threshelfords Business Park, Inworth Road, Feering, CO5 9SE, Colchester, United Kingdom
- 0330 880 3601
- enquiries@brokersure.com
- medicaltravelinsurance.co.uk
3.9
Great
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service
Excellent, really talked me through everything, very helpful
4 August 2020
Unprompted review
Reply from Medicaltravelinsurance.co.uk
Thank you Mr Harney for taking the time to provide such positive feedback.
We will be sure to pass on your kind words to our call centre agent.
The Medical Travel Insurance Team
Reply from Medicaltravelinsurance.co.uk
Thank you Mrs Wade for taking the time to provide such positive feedback.
We would also like to thank you for your loyalty to Medical Travel Insurance.
The Medical Travel Insurance Team
Easy to use and good value.
7 July 2020
Unprompted review
Reply from Medicaltravelinsurance.co.uk
Thank you Mr Ferguson for taking the time to provide us with such positive feedback.
The Medical Travel Insurance Team
Easy to use site
Easy to use site. Gives quick response and competitive rates.
7 July 2020
Unprompted review
Reply from Medicaltravelinsurance.co.uk
Thank you Mr Leiper for taking the time to review Medical Travel Insurance. We are pleased to hear you had such a positive experience.
The Medical Travel Insurance Team
The buying experience was fine and…
The buying experience was fine and comes with the option of 60 day cover that we needed. Whether or not the service and insurance is any good we hope we will not have to find out ! Seems to be regulated by the right people and under an umbrella organisation so fingers crossed. Very good price for sensible levels of cover.
5 July 2020
Unprompted review
Reply from Medicaltravelinsurance.co.uk
Thank you Mr Denyer for taking the time to provide such positive feedback.
The Medical Travel Insurance Team
It was so easy to use the webpage
It was so easy to use the webpage. They are very competitive with the word others asking for a lot more for same policy details!
30 June 2020
Unprompted review
Reply from Medicaltravelinsurance.co.uk
Thank you Ms Cairns for taking the time to provide such positive feedback.
The Medical Travel Insurance Team
Reply from Medicaltravelinsurance.co.uk
Thank you for taking the time to provide such positive feedback Mrs Barnes and thank you also for your loyalty.
The Medical Travel Insurance Team
Straight forward
Straight forward, quick and easy to arrange and a good price, great customer service.
28 April 2020
Unprompted review
Reply from Medicaltravelinsurance.co.uk
We are very pleased to hear that you received great customer service from our team, Mr Field. Thank you for taking the time to share such positive feedback.
The Medical Travel Insurance Team
Found them very obliging
Found them very obliging, on this occasion we had to change our policy to a later date owing to the current crisis.Service very very good.
Thank you.
21 April 2020
Unprompted review
Reply from Medicaltravelinsurance.co.uk
We are pleased to hear that you received great customer service from our team, Mr Duggan. Thank you for such positive feedback.
The Medical Travel Insurance Team
Quick and easy to use the website.
15 March 2020
Unprompted review
Reply from Medicaltravelinsurance.co.uk
That is great to hear Mr Egerton! We are pleased that you have found our website very easy to use, and that you had a smooth process when purchasing your insurance with us. We appreciate your feedback.
The Medical Travel Insurance Team
Your representative was very helpful…
Your representative was very helpful and very cheerful. My travel insurance is always expensive but the increase this year was not too bad.
11 March 2020
Unprompted review
Reply from Medicaltravelinsurance.co.uk
We are pleased that you received great customer service from our team, Mr Wilkins! Thanks for
your feedback!
The Direct Travel Insurance Team
A good experience
I felt the person I spoke to was very helpful and easy to talk too.
10 March 2020
Unprompted review
Reply from Medicaltravelinsurance.co.uk
We are pleased that you received great customer service from our team, Mrs Crompton! Thanks for your feedback!
The Medical Travel Insurance Team
Very Honest
I was very pleased with the service I received. Very honest advise with no hidden extra. Would definitely recommend
10 March 2020
Unprompted review
Reply from Medicaltravelinsurance.co.uk
We are delighted that you received great customer service from our team, Mrs English! Many thanks for taking the time to share your positive feedback on your recent experience.
The Medical Travel Insurance Team
Crisis and additional cost avoided
On realising that my holiday insurance ended the day I leave a distant land, and expired mid-air before landing in the uk I was in a panic. After phoning the company and explaining the situation I was informed that there would be a sum to pay, equivalent to a third of the original total cost.
The adviser went to talk to a manager and after a short while phoned me back to say on this occasion they would waive the fee.
A big thank you to those that assisted me. And a valuable lesson learnt.
Insure until you can walk through your own front door.
10 March 2020
Unprompted review
Reply from Medicaltravelinsurance.co.uk
We are pleased that you received great customer service from our team, and that your issue was amended quickly and efficiently. We appreciate your feedback.
The Medical Travel Insurance Team
prompt answering of telephone call
pleasant experience.was helpful to know the screening procedure.
Derek helpful and pleasant and helpful.
Result 3 holidays insurances purchased
25 February 2020
Unprompted review
Reply from Medicaltravelinsurance.co.uk
We are delighted that you received great customer service from our team, Elsie Tubman! Many thanks for taking the time to share your positive feedback on your recent experience.
The Medical Travel Insurance Team
Quick and efficient.
24 February 2020
Unprompted review
Reply from Medicaltravelinsurance.co.uk
Many thanks for taking the time to share your positive feedback on your recent experience, Mr Goodall!
The Medical Travel Insurance Team
Very easy to book and simple questions…
Very easy to book and simple questions to answer that don't flumoxe you .l used this company last year and had no hesitation about going back to them
16 February 2020
Unprompted review
Reply from Medicaltravelinsurance.co.uk
Thank you for your feedback and your loyalty, John Steele!
The Medical Travel Insurance Team
Easy to navigate site with clear terrms…
Easy to navigate site with clear terrms of policy set out.
Varying options for excesses and easy to purchase
16 February 2020
Unprompted review
Reply from Medicaltravelinsurance.co.uk
Thank you for your positive feedback Claire. It is great to hear that you had a smooth process when purchasing your insurance with us!
The Medical Travel Insurance Team
I found it easy straight forward…get the best quote
I found it easy straight forward reasonable priced
11 February 2020
Unprompted review
Reply from Medicaltravelinsurance.co.uk
Thank you for your positive comments Mr Williams! We are glad you had a great experience!
The Medical Travel Insurance Team
Well handled by all we have spoken to…
Well handled by all we have spoken to when going through the medical questions.
It is a pity the medical question answers cannot be retained as it is a bit long winded having to go through them each time
4 February 2020
Unprompted review
Reply from Medicaltravelinsurance.co.uk
We are pleased that you received great customer service from our team, Mr Williams!
We constantly review feedback, in order to make improvements wherever possible.
Many thanks for purchasing with Medical Travel Insurance.
The Medical Travel Insurance Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.