While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Teresa Shook is the kindest, most helpful person I have ever dealt with! I can’t say enough about her knowledge, and professionalism. She explained everything so patiently and plainly. I will recom... See more

Rated 1 out of 5 stars

Called twice, on hold 30 minutes first time, an hour second time, then disconnected. I changed my name at April 11th appointment. I received my Social security card, but need Medicare card. Medicare... See more

Rated 5 out of 5 stars

Evonna was exceptional. She listened, asked questions, provided recommendations and WHY recommending to go that direction. Answered all our questions and worked with us filling out the applications.... See more

Rated 5 out of 5 stars

My agent Sharon was very helpful and explained all the plans. She showed me what would be most beneficial for my situation. I could never have navigated through this by myself and gotten the same re... See more

Company details

  1. Health insurance agency

Written by the company

Medicare USA is a service of Health Plan One, LLC and offers Medicare plans from the top national insurance companies. We strive to help the customer select the highest quality product that best fits their financial and health care needs. Medicare USA Licensed Sales Agents have years of experience working in the health insurance industry and are expertly qualified to help you find a plan. Our agents will review your needs, your medications, your doctors, and your budget to arrive at the plan that matches your unique situation. Selecting a health care plan can often be an overwhelming and confusing process – Medicare USA is here to help.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

993 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Insurance Made Simpler

The consultant was very knowledgeable and informative. All of our questions were an answered satisfactorily. The consultant made the experience of selecting supplemental health insurance a pleasant and educational experience.

18 July 2023
Rated 5 out of 5 stars

Gave me a clear plan of action and…

Gave me a clear plan of action and clear guidance. Answered all my questions, patiently. Gave me thoughts and ideas I had not considered or known of based on my own research. Stayed with me throughout process. Checked in on progress/outcome. Helped me work out clear plan of sequence and next steps.

8 June 2023
Rated 5 out of 5 stars

Jermaine was very helpful and patient

Jermaine was very helpful and patient. This was the first time I've had to buy Medigap insurance and he was very patient with all of my questions. And I'm sure I asked the same questions over and over again.

He set me up with insurance for my husband and I will be calling back to my other representative that I've already spoken to regarding my short-term insurance.

13 June 2023
Rated 5 out of 5 stars

Teresa Shook is a huge asset to your company

Teresa Shook is the kindest, most helpful person I have ever dealt with! I can’t say enough about her knowledge, and professionalism. She explained everything so patiently and plainly. I will recommend your company LLC and especially Teresa to anyone I know who needs to navigate their way through Medicare and the next phase of healthcare coverage.

19 June 2023
Rated 5 out of 5 stars

Evonna was exceptional

Evonna was exceptional. She listened, asked questions, provided recommendations and WHY recommending to go that direction. Answered all our questions and worked with us filling out the applications. No pressure to make a decision right then, but we we wanted to move forward so now feel in control of being a first timer medicare applicant.

5 June 2023
Rated 3 out of 5 stars

Sign-up for Plan G was straight forward…

Sign-up for Plan G was straight forward with no issues. We were pushed towards a Dental plan with assurance that my Dentist was in network. After checking with both my Dentist office and Ameritas (the Dental insurance company) I found that my Dentist was not in network. I asked Robert Dolbow via email if he would cancel my application for the Dental insurance but have apparently been ghosted as I received no response to my email.

2 May 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look