The Medic Clinic Bedford Reviews 

175
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Having been let down by another company (Assured Screening) at 2.00pm we urgently needed a fit to fly PCR test with a certificate by 11.00am the next day. Test done at 3.30pm, results through by 9.30... See more

Rated 1 out of 5 stars

I feel it’s important to warn anyone considering using this clinic. If you want to be harassed over the phone and questioned about a review you left based on your genuine experience, then this i... See more

Rated 1 out of 5 stars

Despite high accreditation this provider does not provide the reference numbers for the UK locator form on time. Furthermore their test returns are advertise as 24-48 hours and does not happen. You... See more

Company replied

Rated 5 out of 5 stars

Beyond my Expectations, despite short turnaround time for Covid fit to fly… the Admin team Ruby and Haleemah have shown their skill in solving problems and fulfilling all their clients needs. Desp... See more

Company details

  1. GP
  2. Blood testing service
  3. Dermatologist
  4. Physiotherapist
  5. Skin care clinic
  6. Vitamin & Supplements Shop

Written by the company

''THE MEDIC CLINIC' offers the highest standard Medical and Aesthetic treatments. Delivered by professionally trained and experienced GP's, Doctors, Nurses and other medical specialists. This is a brand new, state of the art clinic that offers private medical services at affordable prices. Appointments are available, either by phone, online or walk in.'


Contact info

3.7

Average

TrustScore 3.5 out of 5

175 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.7

All reviews

(175)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

My son and I have been here three times…

My son and I have been here three times now, for both Fit to Travel certs and return PCR testing as we were advised that the postal system not always reliable. Very kind, punctual and empathic doctors and medics. Results within 24 hours as promised. We will definitely use them for all our travel requirements in the future.

13 May 2021
Unprompted review
Rated 4 out of 5 stars

Results within 24h upon visiting the clinic. Communication over phone

I used medic clinic at Bedford for my days 2 & 8 covid19 test scheme.

I visited in person and the staff at the clinic were professional, polite and adhered to all safety measures.
I understand they send the tests to a Cambridge based lab which is quite close to Bedford and I received results well within 24h.

4 stars rated because when I submitted my request online, noone came back so I had to call them. Upon call the were super helpful even if it was a late call. Unfortunately, they sent me an email with wrong date for day 2 but upon second call, they fixed pretty quickly and re issued confirmation email.

12 May 2021
Unprompted review
Rated 5 out of 5 stars

I strongly recommend Medic Clinic

I strongly recommend Medic Clinic, we are extremely happy with their tests service! Haleemah was particularly wonderful with answering every question we had along the way and making a huge effort to provide the day 5 results as early as possible so that we can get out of the quarantine without delay. I could not have wished for better service! I will definitely choose Medic Clinic again next time I arrive to England.

17 April 2021
Unprompted review
Rated 1 out of 5 stars

all the home kits that I booked…

all the home kits that I booked delayed, until now I’m stuck in the quarantine because of your system, it’s unfair

12 April 2021
The Medic Clinic  Bedford logo

Reply from The Medic Clinic Bedford

Hello. Sorry you have had a difficult time but we believe that you have mistaken our clinic for another. We do not do a home kits as we only use a in-clinic testing service or our own courier who waits whilst you do the swab. We would appreciate if you could please correctly attach this review to the correct clinic. Thank you. The Medic Clinic

Rated 5 out of 5 stars

Can't recommend The Medic Clinic enough

Can't recommend The Medic Clinic Bedford enough. After being scammed by 001Doctor on our Day2 & Day8 tests, TMC really came through. We called them and within a few hours a courier came to our door to do the swaps. Within 12 hours we had the results of our Day2 test. The same courier arrived again yesterday morning to conduct the Day8 swap, and again we had the results back in no time. They are really friendly and helpful and very easily reachable by phone.

11 April 2021
Unprompted review
Rated 1 out of 5 stars

After several attempts (five) to make…

After several attempts (five) to make contact by email I have not received a reply as requested.
I explained that I do not have a mobile connection and asked that they responded to my email address.
I have not been able to arrange for a covid test package prior to returning to the UK.

8 April 2021
The Medic Clinic  Bedford logo

Reply from The Medic Clinic Bedford

Apologies for your bad experience with our service. We had been advertised on certain platforms we were not aware of or informed of and unfortunately inundated with emails and phones call. We hope you manged to travel safely and hope we can help you in any future service.

Rated 5 out of 5 stars

Amazing service! They are legends!

Ruby was my absolute life saver!! I never got the final confirmation for my covid testing kit from another provider and Ruby enabled me to get on the plane thanks to her swift and unbelievable helpfulness!! Amazing! Best service Ive received in all of the UK! Thank you!

8 April 2021
Unprompted review
Rated 1 out of 5 stars

Terrible customer service and misleading advertising

Despite high accreditation this provider does not provide the reference numbers for the UK locator form on time. Furthermore their test returns are advertise as 24-48 hours and does not happen. You try to contact them and is worthless.
La but not least if you attend the clinic in Moorgate is crowded since they allowed 3-4 companions per patient agains NHS advice.

Strongly suggest to remove them from UK approve list of COVID arrivals providers.

8 April 2021
The Medic Clinic  Bedford logo

Reply from The Medic Clinic Bedford

Hello. Sorry you have had a difficult time but we believe that you have mistaken our clinic for another. We are not based in Moorgate but are located in Bedford. We would appreciate if you could attached this review to the correct clinic you are trying to refer to.

Rated 5 out of 5 stars

A very professional and organised covid test supplier

I can only endorse what others are saying. I had a bad experience with a fly-by-night covid test supplier ( see 001doctor.uk). They took the money, did not supply, and did not reply to email queries, did not pick up the phone. I then called the Medic Clinic, as they have a credible website (ie they have a range of medical offerings, not only pure Covid, and clearly do exist). The phone was immediately picked up by a very personable doctor, who took my details, and within a few hours, a courier came to my door, swabbed me and my day 2 test was completed. So a very professional service, and I cannot recommend them more highly. Just a shame that there seem to be so few doing the same, and that the list of government-approved suppliers is not policed by the government!

8 April 2021
Unprompted review
Rated 1 out of 5 stars

Didn’t even come back to me

Didn’t even come back to me. If you need the test urgently or within the next couple weeks, don’t bother submitting an application.

8 April 2021
The Medic Clinic  Bedford logo

Reply from The Medic Clinic Bedford

Apologies for your bad experience with our service. We had been advertised on certain platforms we were not aware of or informed of and unfortunately inundated with emails and phones call. We hope you manged to travel safely and hope we can help you in any future service.

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