Medity Health Reviews 

97
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing helpful assistance, prompt communication, and expert guidance with product sizing. Shoppers also love the comfortable fit, wonderful color choices, and high quality of the compression wear they receive. Consumers consistently mention that ordering online is simple and fast, making future purchases very convenient. Some people were dissatisfied with certain items, noting that specific medical equipment did not work, while others experienced issues with proper sizing on a few purchases. A few buyers also mentioned that certain designs had minor fit flaws like open toes riding up.

What people talk about most

Product

Clients share positive opinions on product, highlighting the exceptional quality, comfortable fit, and... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable, frequently highlighting prompt assistance... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful and knowledgeable... See more

Order

Customers had positive experiences with order processes, frequently highlighting how easy online ordering is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been wearing Juzo compression knee-hi hose for decades. They really work to keep my ankles looking their normal size. I can’t be without them. When I reordered recently, I learned that my o... See more

Rated 5 out of 5 stars

The Juzo support thigh highs are excellent quality. I am happy I found this business for my support hose needs. They last long, stay up on my thighs, and make my legs feel so much better.

Rated 5 out of 5 stars

I wanted to find out the date that I last purchased 6 pairs of Juzo knee-high socks. Monica in the chat looked me up and told me when that was. Right away I told her that I would order. She gave me th... See more

Rated 5 out of 5 stars

On June 5, I sent an email and asked a customer service representative if they could locate an old order I had placed for compression socks for my husband. Abdul was able to do this for me. She went... See more


Company details

  1. Health and beauty shop

Written by the company

Medity Health is dedicated to providing customers with the best selection of compression supplies at an affordable price.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(97)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

I had a great experience with Medity Health! I ended up needing to exchange my item for a different size. Expecting a major hassle, I was delighted to find a prompt response to my email. A return label was immediately send to me. Alex kept me informed by email of my order status the whole time. My order arrived promptly. Customer service like this is EXCEEDINGLY rare these days. Thank you so much.

20 September 2022
Rated 5 out of 5 stars

Totally satisfied customer - I’ll be back!

Medity offers superb customer service. Prompt delivery and follow up on orders. Products are delivered in carefully packed shipping materials (not a crumpled mess, like a well known competitor). Definitely offers competitive pricing. Shout out to Alex in Customer Service! You’re great!

10 May 2022
Unprompted review
Rated 5 out of 5 stars

Their service is outstanding

Their service is outstanding. Whatever I needed assistance with they were prompt to reply. I had never tried these stockings before and grateful I purchased 3 pair. I LOVE THEM. The product speaks for itself. If you've never tried Juzo compression knee high stockings with the silicone tops, your going to be impressed when you try them. Compression stockings in COLOR'S are hard to find. These are AWESOME. Do yourself a favor and try a pair, you'll be back for more.

1 February 2022
Unprompted review
Medity Health logo

Reply from Medity Health

Thank you so much for the review! We're glad you had a great experience, and it was our pleasure helping you. Don't hesitate to reach out if you need anything!

Rated 5 out of 5 stars

Would recommend them

My order was correctly filled and delivered as expected. This is the second time I have ordered from them because the first time was a success as well.

19 September 2021
Unprompted review
Medity Health logo

Reply from Medity Health

Hi Lucy,

Thanks for the review, and we're glad that you had a great experience with us! Let us know if you ever need anything!

Best,
The Medity Health Team

Rated 5 out of 5 stars

The customer service was great

The customer service was great. I purchased the wrong size hose and the agent contacted me quickly to address the issue. I just received a replacement and it took only a few days. Thank you for such great service.

15 April 2021
Unprompted review

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