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MEDSU Reviews 

12
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TrustScore 4.5 out of 5

4.4

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Established in 2012, we are a trusted provider of comprehensive healthcare governance and compliance solutions. We specialise in Designated Body Support, Responsible Officer Services, and appraisal services for doctors, nurses, and allied health professionals (AHPs), supported by robust online appraisal toolkits, revalidation management systems, and regulatory compliance technology. Our expertise extends across healthcare regulation support, CQC mock inspections and audits, and workforce compliance solutions, alongside a wide range of additional services tailored to the needs of healthcare professionals and organisations. With a wealth of experience, in-depth knowledge, and sector-leading expertise, we partner with healthcare practitioners and organisations to ensure compliance, strengthen governance, and create the foundations for long-term success and sustainable growth.

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4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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4.4

All reviews

(12)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

The forms, what they call the MAP, is a bit complicated and repetitive as prescribed by the General Medical Council, but MEDSU offer a service whereby, given the raw data, they will complete all the paperwork.
The appraiser will, at the end, advise on what could be done to facilitate the exercise next year.
The whole appraisal and revalidation scheme is a total waste of time but, at least MEDSU minimises the frustration of completing such rubbish.

8 July 2026
Unprompted review
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Reply from MEDSU

Thank you for taking the time to share your feedback.

We’re pleased to hear that our team was able to support you with the administrative process and that your appraiser provided helpful guidance for next year. Our goal is always to provide a smooth, reliable service that saves you valuable time.

We appreciate your support and look forward to working with you again.

Best regards,

The MEDSU Team

Rated 5 out of 5 stars

MEDSU is a friendly

MEDSU is a friendly , highly professional organisation supporting
the NHS Appraisal process
I highly recommend it for my consultant colleagues who are on
locum network

16 July 2026
Unprompted review
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Reply from MEDSU

Thank you so much for the high recommendation! We are proud to support consultant colleagues in the locum network and make the appraisal process as smooth, friendly, and professional as possible. Your support means a lot to our team!

Rated 5 out of 5 stars

Very responsive team

22 May 2026
Unprompted review
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Reply from MEDSU

Thank you so much for the feedback! We pride ourselves on being quick to assist, and we are thrilled to hear that our team's responsiveness made a positive impression.

We look forward to working with you again!

Rated 5 out of 5 stars

Very professional

Very professional, the process was easy and I got my appraisal certificate very fast through email.

21 March 2026
Unprompted review
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Reply from MEDSU

Thank you so much for the kind words! We’re thrilled to hear that you had a professional experience and that our process met your expectations for speed and ease.

Our goal is always to get those digital certificates into your inbox as quickly as possible without sacrificing quality. We appreciate your business and look forward to working with you again in the future!

Best regards,

The MEDSU Team

Rated 5 out of 5 stars

Excellent service

The platform is easy to use and very comprehensive. The team is always very helpful and replies quickly to any concern.

18 February 2026
Unprompted review
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Reply from MEDSU

Thank you so much for the 5-star rating! It’s fantastic to know that you find the MEDSU platform both comprehensive and easy to navigate. We designed our tools to streamline your professional requirements, so hearing that it’s hitting the mark is the best feedback we could ask for.

We’ll be sure to share your kind words with our support team. They take great pride in providing quick, helpful responses, and knowing their efforts are appreciated truly makes their day.

Thank you for being a part of the MEDSU community. We look forward to continuing to support you!

Best regards,

The MEDSU Team

Rated 5 out of 5 stars

Easy

Easy, professional

14 January 2026
Unprompted review
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Reply from MEDSU

Thank you for the feedback! We’re glad we could provide an easy and professional experience for you. We appreciate your support!

Rated 5 out of 5 stars

Really fantastic & extremely…

Really fantastic & extremely professional team.

10 January 2026
Unprompted review
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Reply from MEDSU

Thank you so much for the kind words! We take great pride in our team's dedication and professionalism, so it’s wonderful to hear that reflected in your experience. We look forward to working with you again soon!

Rated 5 out of 5 stars

Gratitude for a Supportive and Insightful Appraisal at Medsu

I was appraised in December 2025 by Dr Muhammad Noor, Respiratory Consultant from Manchester Royal Infirmary.

I would like to express my sincere appreciation to the Medsu Staff and for Dr Noor’s professionalism, care, and thoroughness demonstrated throughout my appraisal. The process was conducted with great clarity, respect, and attention to detail, creating a constructive and supportive environment for reflection and professional development.

The feedback provided by Dr Noor was thoughtful, balanced, and encouraging, and I am grateful for his time to understand my professional journey and future aspirations. The appraisal was both reassuring and motivating, and it has been a valuable opportunity to reflect on my progress and goals.

Thank you to Dr Noor and Medsu Staff for your professionalism, guidance, and commitment to maintaining high standards in the appraisal process. It has been a pleasure to engage in such a well-conducted and supportive appraisal experience.

11 December 2025
Unprompted review
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Reply from MEDSU

Thank you very much for taking the time to share such thoughtful feedback.

We are delighted to hear that your appraisal experience in December 2025 with Dr Noor was both constructive and supportive. It is wonderful to know that you found the process clear, respectful, and conducive to meaningful reflection and professional development.

Dr Noor is highly regarded for his professionalism, insight, and balanced approach, and your comments truly reflect the standards we strive to uphold. We are especially pleased that the appraisal left you feeling reassured, motivated, and encouraged in your future aspirations.

On behalf of the entire MEDSU team, thank you again for your kind words. It was a pleasure supporting you through your appraisal, and we look forward to continuing to work with you in the future.

Rated 5 out of 5 stars

Highly recommended.

Doing my appraisals with MEDSU for many years now. Always supportive, professional and 'ahead of the curve' of regulatory process developments, if compared to some other offers on the market. A clear focus on getting things right without being over-zealous. Reasonable fees for the quality you get. Have witnessed a continuing investment into people, processes, procedures and technology, making appraisals less time-consuming, more supportive and more 'real-time'. Last, but not least, always somebody at the end of a telephone line, if needed!
Have recommended MEDSU to colleagues many times.

2 December 2025
Unprompted review
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Reply from MEDSU

Thank you so much for your thoughtful and generous feedback.

We’re truly grateful for your continued trust in MEDSU over the years. It means a great deal to us that you value our supportive approach, our focus on getting the details right without unnecessary complexity, and our commitment to staying ahead of regulatory developments.

We’ve invested heavily in our people, processes, and technology to ensure that appraisals are not only compliant and robust, but also efficient, practical, and genuinely helpful. It’s wonderful to hear that this is making a positive difference to your experience.

Knowing that you feel supported — and that there’s always someone available when needed — is exactly what we aim for. Your recommendations to colleagues are the highest compliment we could receive, and we sincerely appreciate your advocacy.

Thank you again for taking the time to share your experience. We look forward to continuing to support you in the years ahead.

Rated 5 out of 5 stars

Reflection on my Appraisal.

The time for the appraisal was mutually agreed with me to avoid any inconvenience and gave me plenty of time to upload my documents.
The MEDSU staff were readily available to answer any questions and direct me to the right places, if needed.
My Appraiser was very experienced, professional and full of empathy and compassion and gave me plenty of time to explain aspects of my reflections.

22 December 2025
Unprompted review
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Reply from MEDSU

Thank you very much for taking the time to share your thoughtful feedback.

We’re delighted to hear that the appraisal process felt well-organised and convenient for you, and that you had sufficient time to prepare and upload your documentation. Providing a smooth and supportive experience is very important to us.

It’s especially encouraging to know that our team were readily available to assist you and that your Appraiser created a professional, empathetic, and compassionate environment where you felt able to reflect openly. That is exactly the standard we strive to uphold.

We truly appreciate your kind words and your trust in MEDSU. We look forward to supporting you again in the future.

Kind regards,
The MEDSU Team

Rated 5 out of 5 stars

Thank you MEDSU team

From the very first day of my registration, I experienced an immediate response from the MEDSU team. They guided me through each step of the process, ensuring that I understood what was required at every stage. Throughout our interactions, they answered all my questions with exceptional courtesy and professionalism, which greatly contributed to a smooth and reassuring experience.
I have been required to document the dates associated with my experience, and I have successfully completed the entry for the most recent date. Throughout my time with MEDSU, from the date I joined, I have interacted with various members of your team.
My communication with every member of the MEDSU team—including the call centre staff, managers, and my appraiser—has consistently been a positive experience. Each interaction has contributed to a great overall impression of the support and professionalism within your organisation.

31 December 2025
Unprompted review
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Reply from MEDSU

Thank you very much for your thoughtful and detailed feedback.

We’re truly delighted to hear that your experience with the MEDSU team has been so positive from the very first day of your registration. Providing clear guidance, timely responses, and professional support at every stage of the process is something we take great pride in, so it’s incredibly rewarding to know this made a meaningful difference to you.

We’re especially pleased that your interactions with our call centre staff, managers, and appraiser have consistently met your expectations. Your kind words about the courtesy and professionalism of our team will certainly be shared with them.

Thank you again for taking the time to share your experience. We greatly appreciate your trust in MEDSU and look forward to continuing to support you.

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